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The three measures that the consequence of a failure are measured on:
severity, occurrence, and detection
S: Severity of the effect on the customer or client,
O: Frequency with which the problem is likely to occur, and
D: the difficulty with which the problem can be detected
The equation is SOD, each is scored on a scale of 1 to 10
T/F: A well designed control plan will not need to be adjusted in the future.
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, False
T/F: FMEA focuses on finding the root-cause of a problem after units have been
processed and before they are shipped to the customer.
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False: FMEA analysis is undertaken before a process is designed.
What is a Fishbone diagram?
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A visual identification of many potential causes of a
problem
Is it realistic for all companies to strive for Six Sigma? What is the general quality
target for most organizations?
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, No. The cost to get this near level of perfection would be prohibitive to
most companies. Four Sigma is generally the quality target for most
organizations
The development of a control chart relies on which concepts? (3)
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1. Central limit theorem
2. Special properties of the standard deviation
3. Standard deviation
What is the DMAIC framework?
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1. Define the problem
2. Measure the problem by collecting data
3. Analyze the situation including the data that was collected
4. Improve the process
5. Control (develop and institute control systems to ensure the process will
perform as expected)
T/F: The Upper Control Limit is set at the target plus three times the standard error of
the mean.
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