statements?
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Manpower, Methods, Mother Nature
Lean Six Sigma projects often use the metrics cycle time and RTY. What improvement
methodology originated these metrics?
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Lean Manufacturing
,One difference between Lean and Six Sigma is that Lean analyzes the process
performance and Six Sigma analyzes data.
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False
Should a problem statement for a Lean Six Sigma project include the root cause or
causes?
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If the cause or causes are obvious from the initial data it is acceptable to
include them
The totality of features and characteristics of a product or service that bear on its
ability to satisfy stated or implied needs".
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ASQC
What does the acronym SIPOC stand for?
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, Supplier, Input, Process, Output, Customer
What is the acronym DPMO
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Defects per Million Opportunities.
Which of these are classified as Cost of Poor Quality (COPQ)?
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Rework and Warranties
Scrap, rework downtime, delays, shortages, and failures are example of
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Internal costs
By combining Lean Manufacturing and Six Sigma, what does the new methodology
focus on for achieving improvement?
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, Eliminating both waste and variation in the process
Unnecessary tasks, Placing unrealistic workloads on people and equipment, which
leads to stress, mistakes, rework, poor morale, and eventually burnout.
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Muri
"Fitness for use. Those product features which meet the needs of customers and
thereby provide product satisfaction. Freedom from deficiencies".
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Juran
During which phase is cost of quality (COQ) used?
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Define and Control
Who created 6 sigma and when
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