COMPREHENSIVE QUESTIONS AND
ACCURATE SOLUTIONS VERIFIED
◉ Assertive communication. Answer: Direct and to the point.
◉ Intrapersonal Communication. Answer: talking to SELF
◉ Interpersonal communication. Answer: conversation (both verbal and
non) with others. Talking to others in work place.
EX: Giving pt. education
◉ ISBAR. Answer: Identify - pt, self, location
Situation - statement of problem
Background - background info (Labs, VS, code status)
Assessment - Findings/what you are calling about
Recommendation- what you want done
◉ 4 attributes for effective interprofessional collaboration. Answer: -
Values/ethics
-roles/responsibilities
-communciation
, -team work
◉ ANA Code of ethics. Answer: American nurses association
Promotes and advocates for pt safety
◉ Populations in need of care coordinations (6). Answer: -Special
needs/disabilities
-high risk pregnancy
-frail elderly
-pre-term infants
-mental illness
-end of life care
◉ When does D/C planning begin?. Answer: Admission
◉ never events. Answer: Serious but preventable errors that should
never occur
◉ Adverse event. Answer: Unintended harm by an act of commission
(Doing something wrong) or omission (neglect)
◉ Near Miss. Answer: patient safety event that had no impact on a
patient but could have