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-development
-testing
-training
-transition
-observation
Document Analysis
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, gather, read through, and analyze current documents in organization
-policy, procedures, guidelines, standards, org charts
-current vs. previous versions
Strengths:
-can be very detailed
-allow you to understand environment better
-give you history of problems & successes
Weaknesses:
-time consuming
-most likely out of date
-can be undetailed
Business Process Improvement (BPI)
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utilizing technology systems to EHANCE efficiency of business processes.
This may include BPA activity, but on a larger scale
-integration of new systems into the organizations
-may yield new business operation rules/culture
Observations
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