FULL QUESTIONS AND SOLUTIONS VERIFIED
A+
◉ steps to collect quality data. Answer:
◉ nursing-sensitive outcome measures. Answer: patient outcomes
that are most directly influenced by nursing actions; help link
nursing practice to measurable changes in patient status, safety, and
satisfaction, and hold nurses accountable for their role in quality
care.
◉ The Joint Commission (TJC). Answer: organization that accredits
healthcare organizations, sets National Patient Safety Goals and Core
Measures, and requires sentinel event reporting and structured QI
programs; TJC accreditation affects hospital reputation and funding.
◉ Centers for Medicare and Medicaid Services (CMS). Answer:
organization that ties payment to quality through value-based
purchasing, publishes public data (e.g., HCAHPS, Hospital Compare),
and penalizes poor outcomes (e.g., high readmission rates); CMS
standards directly influence hospital reimbursement.
, ◉ American Nurses Association (ANA). Answer: organization that
publishes Scope and Standards of Practice, defines nursing-sensitive
indicators (e.g., falls, pressure injuries), and advocates for safe
staffing and professional ethics; ANA standards guide nursing care,
ethics, and accountability.
◉ National Committee for Quality Assurance (NCQA). Answer:
organization that accredits health plans using HEDIS measures and
sets standards for preventive care, chronic disease, and patient
satisfaction; NCQ influences outpatient and population health
quality efforts.
◉ Agency for Healthcare Research and Quality (AHRQ). Answer:
organization that develops evidence-based guidelines, toolkits, and
safety resources and supports initiatives like TeamSTEPPS and
CAHPS surveys; AHRQ tools help nurses improve care processes and
outcomes.
◉ formal structure. Answer: official hierarchy that defines roles,
authority, and communication lines; typically illustrated by an
organizational chart and ensures accountability.
◉ informal structure. Answer: relationships and social networks not
depicted on a chart; can facilitate quick action but may also spread
misinformation through mechanisms like the grapevine.