MGMT 105 Exam 2 UPDATED
QUESTIONS AND CORRECT ANSWERS
Management - CORRECT ANSWER process of planning, organizing, leading, and controlling
an organization's resources to achieve its goal
Leadership - CORRECT ANSWER processes and behaviors used by someone, such as a
manager, to motivate, inspire and influence the behaviors of others
the art of getting someone else to do something you want done because he wants to do it
Leadership vs. Management - CORRECT ANSWER Leaders have to manage
Managers have to lead
Management is about arranging and telling
Leadership is about nurturing and enhancing
Management is doing things right.
Leadership is doing the right things
Leadership is working with goals and vision
Management is working with objectives
Good Managers/Bad Managers - CORRECT ANSWER Good: Can propel an organization into
unprecedented realms of success
Bad: Can devastate even the strongest organizations
Planning - CORRECT ANSWER management process of determining what an organization
needs to do and how best to get it done
Organizing - CORRECT ANSWER Management process of determining how best to arrange an
organization's resources and activities into a coherent structure
Leading - CORRECT ANSWER Management process of guiding and motivating employees to
meet an organization's objectives
, Controlling - CORRECT ANSWER Management process of monitoring an organization's
performance to ensure that it is meeting its goals
Top Manager - CORRECT ANSWER Manager responsible for firm's overall performance and
effectiveness
Example: president, vice president, treasurer, chief executive officer (CEO), chief financial officer
(CFO)
Middle Manager - CORRECT ANSWER Manager responsible for implementing the strategies
and working toward the goals set by top managers
Example: plant manager, operations manager, division manager, regional sales manager
First-Line Manager - CORRECT ANSWER Manager responsible for supervising the work of
employees
Examples: office manager, project manager, group leader, sales manager
Technical Skills - CORRECT ANSWER skills needed to perform specialized tasks
Human Relations Skills - CORRECT ANSWER skills in understanding and getting along with
people
Conceptual Skills - CORRECT ANSWER abilities to think in the abstract, diagnose and
analyze different situations, and see beyond the present situation
Decision- Making Skills - CORRECT ANSWER skills in defining problems and selecting the
best courses of action
Time Management Skills - CORRECT ANSWER skills associated with the productive use of
time
Leading Causes of Wasted Time - CORRECT ANSWER paperwork
telephone calls
meetings
QUESTIONS AND CORRECT ANSWERS
Management - CORRECT ANSWER process of planning, organizing, leading, and controlling
an organization's resources to achieve its goal
Leadership - CORRECT ANSWER processes and behaviors used by someone, such as a
manager, to motivate, inspire and influence the behaviors of others
the art of getting someone else to do something you want done because he wants to do it
Leadership vs. Management - CORRECT ANSWER Leaders have to manage
Managers have to lead
Management is about arranging and telling
Leadership is about nurturing and enhancing
Management is doing things right.
Leadership is doing the right things
Leadership is working with goals and vision
Management is working with objectives
Good Managers/Bad Managers - CORRECT ANSWER Good: Can propel an organization into
unprecedented realms of success
Bad: Can devastate even the strongest organizations
Planning - CORRECT ANSWER management process of determining what an organization
needs to do and how best to get it done
Organizing - CORRECT ANSWER Management process of determining how best to arrange an
organization's resources and activities into a coherent structure
Leading - CORRECT ANSWER Management process of guiding and motivating employees to
meet an organization's objectives
, Controlling - CORRECT ANSWER Management process of monitoring an organization's
performance to ensure that it is meeting its goals
Top Manager - CORRECT ANSWER Manager responsible for firm's overall performance and
effectiveness
Example: president, vice president, treasurer, chief executive officer (CEO), chief financial officer
(CFO)
Middle Manager - CORRECT ANSWER Manager responsible for implementing the strategies
and working toward the goals set by top managers
Example: plant manager, operations manager, division manager, regional sales manager
First-Line Manager - CORRECT ANSWER Manager responsible for supervising the work of
employees
Examples: office manager, project manager, group leader, sales manager
Technical Skills - CORRECT ANSWER skills needed to perform specialized tasks
Human Relations Skills - CORRECT ANSWER skills in understanding and getting along with
people
Conceptual Skills - CORRECT ANSWER abilities to think in the abstract, diagnose and
analyze different situations, and see beyond the present situation
Decision- Making Skills - CORRECT ANSWER skills in defining problems and selecting the
best courses of action
Time Management Skills - CORRECT ANSWER skills associated with the productive use of
time
Leading Causes of Wasted Time - CORRECT ANSWER paperwork
telephone calls
meetings
