ENDEAVOR TRAINING STUDY
PACKET STUDY GUIDE
Total number of customers onboard a flight. - Correct Answers -Load
To stay over at a station or city other than your home base; does not require overnight. -
Correct Answers -Layover
Missed Trip (See No show) - Correct Answers -MT
Lead organization that investigates airline accidents and makes recommendations to
the FAA. - Correct Answers -National Transportation Safety Board (NTSB)
A Flight Attendant or customer who does not show up for a scheduled flight. (Missed
Trip). - Correct Answers -No-Show
Airline employees and/or eligible family members who are traveling on stand-by status
and have paid service fees for their tickets. - Correct Answers -Non-Revenue Space
Available or Non-Rev (NRSA)
Items carried by the customer onto the aircraft. Excessive carry-on items may be stored
in one of the designated cargo compartments. The weight of carry-on items is included
with the passenger's weight - Correct Answers -Carry-On Baggage
A non-scheduled flight contracted to specific groups who enter into a mutual agreement
regarding cost and services with the airline - Correct Answers -Charter
Any written list of items designed to assist a crewmember in performing their job
responsibilities in a specific order - Correct Answers -Checklist
Department which includes Maintenance and Crew Routing, Meteorology, Dispatch,
and Crew Coordinators (formerly SOC). - Correct Answers -Operations Control Center
(OCC)
A flight that is just beginning and has its own flight number. - Correct Answers -
Originating Flight
Meal expense allowance determined by the total number of hours you are away from
your home base. - Correct Answers -Per-Diem
,Instructional signs posted in the aircraft (i.e. exit signs, door operation instructions for
exit row windows, etc.) - Correct Answers -Placards
Final paperwork given to the Flight Attendant by the gate agent; contains specific
information regarding number of passengers, their seat numbers, flying status, etc. -
Correct Answers -Pre-Departure Report
A check performed by Flight Attendants to ensure emergency equipment and specific
aircraft systems are in proper working order. - Correct Answers -Preflight Check or
Inspection
A breathing apparatus that provides an environment safe from toxic smoke and fumes
while fighting a fire. - Correct Answers -Protective Breathing Equipment (PBE)
Area where airplanes park outside of the terminal. - Correct Answers -Ramp
A Flight Attendant whose month consists of predetermined periods of availability for
flight duty with intervening scheduled days off. - Correct Answers -Reserve Flight
Attendant
Tickets that have been paid for; paying customers. - Correct Answers -Revenue
Updated or revised information which must be read and inserted into the Flight
Attendant manual on the first layover after receipt, or prior to the next scheduled trip. -
Correct Answers -Revision
To stay overnight at a city other than your home base. - Correct Answers -RON
(Remain Overnight)
Cards located in each seat pocket which illustrate and explain what to do during an
emergency. They are required at every passenger carrying seat. Also referred to as
Safety Briefing Cards. - Correct Answers -Safety Information Cards
To lock up, latch, or stow. - Correct Answers -Secure
The planned time between departure to arrival. - Correct Answers -Scheduled Time
Areas in and around an airport that require all individuals to display proper identification
at all times; access is restricted to authorized personnel. - Correct Answers -Security
Identification Display Area (SIDA)
Temporary rule to address a temporary situation. - Correct Answers -Special Federal
Aviation Regulation (SFAR)
, Aircraft movement up to 10,000 feet when ascending and down through 10,000 feet
when descending until parked at the gate. Sterile Flight Deck is the most critical phase
of flight; 80% of all airline accidents happen during takeoff and landing. Flight
Attendants should not attempt to communicate with the Flight Deck during Sterile Flight
Deck for other than safety-related or emergency matters. - Correct Answers -Sterile
Flight Deck
The Delta Airlines Inflight Magazine. - Correct Answers -Sky
The Delta Airlines frequent flyer program. - Correct Answers -Skymiles
When an aircraft leaves the ground. - Correct Answers -Takeoff
When an aircraft moves under its own power while on the ground. - Correct Answers -
Taxi
Created November 19, 2001, Responsible for developing policies to protect U.S.
transportation, especially in airport security. - Correct Answers -Transportation Security
Administration (TSA)
Describes requirements related to Security Directives issued to the aircraft operators. -
Correct Answers -Transportation Security Administration Part 1544
Any person 5-17 years old travelling alone, or with another person of the same age
group, who has paid a fee and enrolled in the Unaccompanied Minor program. - Correct
Answers -Unaccompanied Minor (UM/UMNR)
Items deemed by the DOT as hazardous when shipped via an aircraft. Also known as
Hazmat. - Correct Answers -Dangerous Goods (DG)
A crewmember being positioned for a trip or traveling to training. - Correct Answers -
Deadheading (DH)
The aircraft's inability to maintain a designated cabin altitude pressure. - Correct
Answers -Decompression
A pre-departure briefing designed to identify how to use specified emergency
equipment. Prior to each flight segment, Flight Attendants demonstrate the use of
seatbelts and oxygen masks, and identify emergency exits. - Correct Answers -Demo or
Safety Demonstration
The act of leaving an aircraft at the termination of a flight. - Correct Answers -Deplane
The downward motion of an aircraft at the termination of flight. - Correct Answers -
Descent
PACKET STUDY GUIDE
Total number of customers onboard a flight. - Correct Answers -Load
To stay over at a station or city other than your home base; does not require overnight. -
Correct Answers -Layover
Missed Trip (See No show) - Correct Answers -MT
Lead organization that investigates airline accidents and makes recommendations to
the FAA. - Correct Answers -National Transportation Safety Board (NTSB)
A Flight Attendant or customer who does not show up for a scheduled flight. (Missed
Trip). - Correct Answers -No-Show
Airline employees and/or eligible family members who are traveling on stand-by status
and have paid service fees for their tickets. - Correct Answers -Non-Revenue Space
Available or Non-Rev (NRSA)
Items carried by the customer onto the aircraft. Excessive carry-on items may be stored
in one of the designated cargo compartments. The weight of carry-on items is included
with the passenger's weight - Correct Answers -Carry-On Baggage
A non-scheduled flight contracted to specific groups who enter into a mutual agreement
regarding cost and services with the airline - Correct Answers -Charter
Any written list of items designed to assist a crewmember in performing their job
responsibilities in a specific order - Correct Answers -Checklist
Department which includes Maintenance and Crew Routing, Meteorology, Dispatch,
and Crew Coordinators (formerly SOC). - Correct Answers -Operations Control Center
(OCC)
A flight that is just beginning and has its own flight number. - Correct Answers -
Originating Flight
Meal expense allowance determined by the total number of hours you are away from
your home base. - Correct Answers -Per-Diem
,Instructional signs posted in the aircraft (i.e. exit signs, door operation instructions for
exit row windows, etc.) - Correct Answers -Placards
Final paperwork given to the Flight Attendant by the gate agent; contains specific
information regarding number of passengers, their seat numbers, flying status, etc. -
Correct Answers -Pre-Departure Report
A check performed by Flight Attendants to ensure emergency equipment and specific
aircraft systems are in proper working order. - Correct Answers -Preflight Check or
Inspection
A breathing apparatus that provides an environment safe from toxic smoke and fumes
while fighting a fire. - Correct Answers -Protective Breathing Equipment (PBE)
Area where airplanes park outside of the terminal. - Correct Answers -Ramp
A Flight Attendant whose month consists of predetermined periods of availability for
flight duty with intervening scheduled days off. - Correct Answers -Reserve Flight
Attendant
Tickets that have been paid for; paying customers. - Correct Answers -Revenue
Updated or revised information which must be read and inserted into the Flight
Attendant manual on the first layover after receipt, or prior to the next scheduled trip. -
Correct Answers -Revision
To stay overnight at a city other than your home base. - Correct Answers -RON
(Remain Overnight)
Cards located in each seat pocket which illustrate and explain what to do during an
emergency. They are required at every passenger carrying seat. Also referred to as
Safety Briefing Cards. - Correct Answers -Safety Information Cards
To lock up, latch, or stow. - Correct Answers -Secure
The planned time between departure to arrival. - Correct Answers -Scheduled Time
Areas in and around an airport that require all individuals to display proper identification
at all times; access is restricted to authorized personnel. - Correct Answers -Security
Identification Display Area (SIDA)
Temporary rule to address a temporary situation. - Correct Answers -Special Federal
Aviation Regulation (SFAR)
, Aircraft movement up to 10,000 feet when ascending and down through 10,000 feet
when descending until parked at the gate. Sterile Flight Deck is the most critical phase
of flight; 80% of all airline accidents happen during takeoff and landing. Flight
Attendants should not attempt to communicate with the Flight Deck during Sterile Flight
Deck for other than safety-related or emergency matters. - Correct Answers -Sterile
Flight Deck
The Delta Airlines Inflight Magazine. - Correct Answers -Sky
The Delta Airlines frequent flyer program. - Correct Answers -Skymiles
When an aircraft leaves the ground. - Correct Answers -Takeoff
When an aircraft moves under its own power while on the ground. - Correct Answers -
Taxi
Created November 19, 2001, Responsible for developing policies to protect U.S.
transportation, especially in airport security. - Correct Answers -Transportation Security
Administration (TSA)
Describes requirements related to Security Directives issued to the aircraft operators. -
Correct Answers -Transportation Security Administration Part 1544
Any person 5-17 years old travelling alone, or with another person of the same age
group, who has paid a fee and enrolled in the Unaccompanied Minor program. - Correct
Answers -Unaccompanied Minor (UM/UMNR)
Items deemed by the DOT as hazardous when shipped via an aircraft. Also known as
Hazmat. - Correct Answers -Dangerous Goods (DG)
A crewmember being positioned for a trip or traveling to training. - Correct Answers -
Deadheading (DH)
The aircraft's inability to maintain a designated cabin altitude pressure. - Correct
Answers -Decompression
A pre-departure briefing designed to identify how to use specified emergency
equipment. Prior to each flight segment, Flight Attendants demonstrate the use of
seatbelts and oxygen masks, and identify emergency exits. - Correct Answers -Demo or
Safety Demonstration
The act of leaving an aircraft at the termination of a flight. - Correct Answers -Deplane
The downward motion of an aircraft at the termination of flight. - Correct Answers -
Descent
