Nonverbal Communication
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makes up 58% of communication; body language, facial expressions,
gestures, physical appearance, touch, and spatial territory (personal space)
Paraverbal Communication
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35% of communication; vocal cues (tone, pauses), volume, and speed of
speech.
, Communication blockers
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eye rolling or no eye contact, arm and leg crossing, slouching, turning
away or walking away, fidgeting, sighing, time checks, not stopping or
talking fast, inattention, threatening, yelling, experiencing change, grief,
stress or tension, defensiveness, closed-ended questions, blame, sarcasm,
interruption, judging, stating opinion as fact, generalizing, changing the
subject, vagueness, directing feelings, finger pointing
_____________________ elimination is key for good communication in nursing
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Stress
Decoding
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the process by which the receiver interprets the sender's message
open-ended question is
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Give this one a try later!
makes up 58% of communication; body language, facial expressions,
gestures, physical appearance, touch, and spatial territory (personal space)
Paraverbal Communication
Give this one a try later!
35% of communication; vocal cues (tone, pauses), volume, and speed of
speech.
, Communication blockers
Give this one a try later!
eye rolling or no eye contact, arm and leg crossing, slouching, turning
away or walking away, fidgeting, sighing, time checks, not stopping or
talking fast, inattention, threatening, yelling, experiencing change, grief,
stress or tension, defensiveness, closed-ended questions, blame, sarcasm,
interruption, judging, stating opinion as fact, generalizing, changing the
subject, vagueness, directing feelings, finger pointing
_____________________ elimination is key for good communication in nursing
Give this one a try later!
Stress
Decoding
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the process by which the receiver interprets the sender's message
open-ended question is
Give this one a try later!
