Envoy Final Exam QUESTIONS&
ANSWERS(RATED A+)
Prior to closing the 1L door on the ERJ - 175 , you must ensure all overhead bins are
closed, galley and closets are secured. - ANSWERTrue
The customer in 4A has a seatbelt extender which she took from her briefcase. She
explained that she uses it on every flight and never has a problem. What should the
FA tell her? - ANSWERI'm sorry. Only the seatbelt extenders approved by the FAA
may be used on this Aircraft.
Who is considered an infant or a lap child? - ANSWERAges 2 days old to under 2
years
The captain notifies you and the customers to be seated due to turbulence. When
may you get out of your seat? - ANSWERWhen the Flight Crew tells you it is ok.
What completed form is required for an unaccompanied minor? - ANSWERT502
Form
When is an inflight service required? - ANSWEROn all flights unless the length of the
flight or weather conditions make a service unsafe.
How does the company communicate information that supersedes the IPM? -
ANSWERHI6
You have been assigned a trip with a 0900 departure. When should you sign in for
your flight? - ANSWER800
Stand By FA's have been asked to preboard the customers because the working
FA's incoming flight has been delayed. Where do the Standby FA's stow their
Luggage? - ANSWERIn the designated area on the assignment Chart
In addition to the number of customers (adults and children) in each zone, what
information must be given to the captain when doing the weight and balance? -
ANSWERNumber of floor seated service and celebrity animals, total number of
infants
There is an extended tarmac delay. When must the FA's coordinate with the captain
to begin serving water and snacks to customers? - ANSWERApproximately One
Hour and Thirty-Five Minutes
ANSWERS(RATED A+)
Prior to closing the 1L door on the ERJ - 175 , you must ensure all overhead bins are
closed, galley and closets are secured. - ANSWERTrue
The customer in 4A has a seatbelt extender which she took from her briefcase. She
explained that she uses it on every flight and never has a problem. What should the
FA tell her? - ANSWERI'm sorry. Only the seatbelt extenders approved by the FAA
may be used on this Aircraft.
Who is considered an infant or a lap child? - ANSWERAges 2 days old to under 2
years
The captain notifies you and the customers to be seated due to turbulence. When
may you get out of your seat? - ANSWERWhen the Flight Crew tells you it is ok.
What completed form is required for an unaccompanied minor? - ANSWERT502
Form
When is an inflight service required? - ANSWEROn all flights unless the length of the
flight or weather conditions make a service unsafe.
How does the company communicate information that supersedes the IPM? -
ANSWERHI6
You have been assigned a trip with a 0900 departure. When should you sign in for
your flight? - ANSWER800
Stand By FA's have been asked to preboard the customers because the working
FA's incoming flight has been delayed. Where do the Standby FA's stow their
Luggage? - ANSWERIn the designated area on the assignment Chart
In addition to the number of customers (adults and children) in each zone, what
information must be given to the captain when doing the weight and balance? -
ANSWERNumber of floor seated service and celebrity animals, total number of
infants
There is an extended tarmac delay. When must the FA's coordinate with the captain
to begin serving water and snacks to customers? - ANSWERApproximately One
Hour and Thirty-Five Minutes
