ENVOY WEEK 1 QUESTIONS &
ANSWERS(SCORED A+)
A/C or AC - ANSWERaircraft
AAdvantage Program - ANSWERThe memeber loyalty program
Number of tiers in the AAdvantage Program - ANSWER4 tiers
List of tiers in the AAdvantage Program - ANSWERGold, platinum, platinum pro,
executive platinum
Doghouse - ANSWERA storage area for the supplies and emergency equipment
door handle - ANSWERA handle used to open or close doors
Exit row seating - ANSWERSeats that located at the exit row
Federal Aviation Administration - ANSWERFAA
What is FAA - ANSWERAn agency that sets standards for AC and people and
monitors the performance of air carriers
Aft - ANSWERBack of the plane
APU - ANSWERAuxiliary Power Unit
Arming or to arm - ANSWERThe process of attaching the evacuation slide to the AC
floor at departure
What happens when the door is opened in armed mode - ANSWERThe slide inflates
and deploys
Concierge key - ANSWERAn invitation only program for American Airlines top
customers
Compliance check - ANSWERVerifying that Customers are adhering to safety
regulations.
Deadhead - ANSWERTraveling as a passenger while working
Disarm or disarming - ANSWERThe process of releasing the evacuation slide from
the AC floor brackets upon arrival
Federal Aviation Regulation - ANSWERFAR
, What is FAR - ANSWERRegulations set by the FAA
FAA Minimum Crew - ANSWERMinimum amount of FAs required to work a flight
Flight deck - ANSWERWhere the pilots sit
FO - ANSWERFirst Officer
FSB - ANSWERFasten seat belt
FWD - ANSWERForward
Girt bar - ANSWERMetal bar used to attached the slide to the AC
General Manifest List - ANSWERG.M.L
What is the G.M.L - ANSWERA list of customers' names and important information
about the flight
Another name for G.M.L - ANSWERPIL (passenger information list)
JS - ANSWERJumpseat
What is the JS - ANSWERThe seat for the FA
LHS - ANSWERleft hand side
MC - ANSWERMain Cabin
What is the MC - ANSWERThe largest area of the AC
PSU - ANSWERPassenger Service Unit
What is the PSU - ANSWERThe area right above the customer's seat
Push back - ANSWERWhen the AC is pushed backward from the gate
RHS - ANSWERright hand side
Slide - ANSWERInflatable emergency equipment used to evacuate passengers
Sterile Flight Deck (cockpit) - ANSWERThe time period when no communication is
allowed between FAs and pilots except in an emergency.
Taxi - ANSWERThe time when the AC is moving forward on its own power
How many continental time zones are there - ANSWER4 zones
UTC - ANSWERUniversal Time Coordinated
ANSWERS(SCORED A+)
A/C or AC - ANSWERaircraft
AAdvantage Program - ANSWERThe memeber loyalty program
Number of tiers in the AAdvantage Program - ANSWER4 tiers
List of tiers in the AAdvantage Program - ANSWERGold, platinum, platinum pro,
executive platinum
Doghouse - ANSWERA storage area for the supplies and emergency equipment
door handle - ANSWERA handle used to open or close doors
Exit row seating - ANSWERSeats that located at the exit row
Federal Aviation Administration - ANSWERFAA
What is FAA - ANSWERAn agency that sets standards for AC and people and
monitors the performance of air carriers
Aft - ANSWERBack of the plane
APU - ANSWERAuxiliary Power Unit
Arming or to arm - ANSWERThe process of attaching the evacuation slide to the AC
floor at departure
What happens when the door is opened in armed mode - ANSWERThe slide inflates
and deploys
Concierge key - ANSWERAn invitation only program for American Airlines top
customers
Compliance check - ANSWERVerifying that Customers are adhering to safety
regulations.
Deadhead - ANSWERTraveling as a passenger while working
Disarm or disarming - ANSWERThe process of releasing the evacuation slide from
the AC floor brackets upon arrival
Federal Aviation Regulation - ANSWERFAR
, What is FAR - ANSWERRegulations set by the FAA
FAA Minimum Crew - ANSWERMinimum amount of FAs required to work a flight
Flight deck - ANSWERWhere the pilots sit
FO - ANSWERFirst Officer
FSB - ANSWERFasten seat belt
FWD - ANSWERForward
Girt bar - ANSWERMetal bar used to attached the slide to the AC
General Manifest List - ANSWERG.M.L
What is the G.M.L - ANSWERA list of customers' names and important information
about the flight
Another name for G.M.L - ANSWERPIL (passenger information list)
JS - ANSWERJumpseat
What is the JS - ANSWERThe seat for the FA
LHS - ANSWERleft hand side
MC - ANSWERMain Cabin
What is the MC - ANSWERThe largest area of the AC
PSU - ANSWERPassenger Service Unit
What is the PSU - ANSWERThe area right above the customer's seat
Push back - ANSWERWhen the AC is pushed backward from the gate
RHS - ANSWERright hand side
Slide - ANSWERInflatable emergency equipment used to evacuate passengers
Sterile Flight Deck (cockpit) - ANSWERThe time period when no communication is
allowed between FAs and pilots except in an emergency.
Taxi - ANSWERThe time when the AC is moving forward on its own power
How many continental time zones are there - ANSWER4 zones
UTC - ANSWERUniversal Time Coordinated
