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MARK 3000 TEST 2 UGA MCMANUS QUESTIONS WITH CORRECT ANSWERS

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MARK 3000 TEST 2 UGA MCMANUS QUESTIONS WITH CORRECT ANSWERS

Institution
MAK 3000
Course
MAK 3000

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Family brand


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a brand that has the company name like "Kellogs"




product mix


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it i constantly changing, consumers adopts products at different speeds,
products remain viable for different time periods




co-branding

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oreos plus Mcflurry or taco bell plus pizza hut




heterogeneous


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the services are different from time to time
-technology/automation
-training and scripts




intangible


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cannot be seen, touched, tasted, felt, stored, it requires more cues to make
it seem mire tangible, like the atmosphere or images




action plan and implementation


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, Executive summary
body
conclusions
limitations
supplements (table, figures, appendices)




unsought


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consumers either do not think of buying or do not know about (dictionary,
fire extinguisher)




laggards


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they buy in at the end, when they get there are few competitors left and
there are already new innovations




branding


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a brand can use: name, logo, symbols, characters, slogans, jingles,
distinctive packaging

, Brand equity: brand loyalty


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customers are often less sensitive to price, marketing costs are much lower,
insulated the firm from competition




New products


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most new products are small changes to existing ones like the scent and
packaging, only a small percent are brand new to the world




empathy


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the caring individualized attention provided to customers
-performed with caring




social media research


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Institution
MAK 3000
Course
MAK 3000

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Uploaded on
April 23, 2026
Number of pages
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Written in
2025/2026
Type
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Contains
Questions & answers

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