MGT 3013 EXAM 3 PHILLIPS QUESTIONS AND
ANSWERS| 2026
What are the characteristics of creative organizations? - Answers –
What is the fundamental attribution error? - Answers - Underestimating the influence of
external factors and overestimating the influence of internal factors. (don't get caught
slacking)
What is the difference between transformational and transactional leadership? -
Answers - TRANSFORMATIONAL: innovative, recognize follower needs, inspire
followers, create a better future, promote significant change. TRANSACTIONAL: clarify
tasks, initiate structure, provide awards, improve productivity, hard working, tolerant and
fair minded, focus on management
(transformational=be the change for your people. transactional=just get shit done)
What are the implementation tactics managers use to overcome resistance to change? -
Answers -
What is the first level in the Levels of Leadership? - Answers - Level 1 Highly Capable
Individual
Makes productive contributions through talent, knowledge, skills, and good work habits
(a great lonely worker)
What is the second level in the Levels of Leadership? - Answers - Level 2 Contributing
Team Member
Contributes individual capabilities to the achievement of group objectives and works
effectively with others in a group setting
ANSWERS| 2026
What are the characteristics of creative organizations? - Answers –
What is the fundamental attribution error? - Answers - Underestimating the influence of
external factors and overestimating the influence of internal factors. (don't get caught
slacking)
What is the difference between transformational and transactional leadership? -
Answers - TRANSFORMATIONAL: innovative, recognize follower needs, inspire
followers, create a better future, promote significant change. TRANSACTIONAL: clarify
tasks, initiate structure, provide awards, improve productivity, hard working, tolerant and
fair minded, focus on management
(transformational=be the change for your people. transactional=just get shit done)
What are the implementation tactics managers use to overcome resistance to change? -
Answers -
What is the first level in the Levels of Leadership? - Answers - Level 1 Highly Capable
Individual
Makes productive contributions through talent, knowledge, skills, and good work habits
(a great lonely worker)
What is the second level in the Levels of Leadership? - Answers - Level 2 Contributing
Team Member
Contributes individual capabilities to the achievement of group objectives and works
effectively with others in a group setting
