MGMT 3013 COONCE OKSTATE EXAM 2 REVIEW
QUESTIONS | 2026
His company makes professional-quality products that are accessible to the recreational
angler - Answers - mission statement
The company wants to provide a chance for every person to reach his or her highest
fishing potential without sacrificing their retirement savings to do it - Answers - Vision
Statement
To grow the company by 50% over the next five years - Answers - strategic planning
Her department plans to introduce 10 revolutionary new lures to the company's already
exciting lineup of products over the next two years - Answers - tactical planning
Project managers have the designs complete now and are working to streamline the
production tools to maximize efficiencies and thus bring costs down - Answers -
operational planning
Goals should challenge us but should also be doable. Bethany tries to motivate her
personal training clients by telling them she wants them to increase the weight they are
lifting by 500% - Answers - attainable
Goals should include a clear time frame for completion. In early September, Lars tells
his team they have until December 1st to devise a new cost reduction plan - Answers -
target dates
Goals should be quantifiable in some way. Tiana tells her auto salespeople that she
expects them to close at least three new car sales per month - Answers - measurable
Goals should somehow be linked to the organization's mission. Quinn's company is very
customer-focused. She wants her customer service staff to decrease the time it takes to
resolve a customer complaint by 10% - Answers - results oriented
Goals should be unambiguous and not vague. Dylan tells his interns that he would like
for them complete their data entry work more efficiently - Answers - specific
This plan encompasses a wide range of activities or projects - Answers - program
This plan outlines a set response to particular problems or circumstances - Answers -
procedure
,This type of plan is smaller in scope and less complex - Answers - project
This plan designates a specific required action - Answers - rule
This plan gives a general idea of how to respond to a designated situation - Answers -
policy
This plan is used for activities that are not likely to be repeated again - Answers - single
use
Place each of the steps in the planning and strategic management process below in the
correct order - Answers - establish the mission and vision. assess the current reality.
formulate the grand strategy and strategic tactical and operational plans. implement the
strategy. maintain strategic control.
Describes the image the organization wants to project - Answers - mission statement
Inspires enthusiasm and encourages commitment - Answers - vision statement
Illuminates the organization's attitude toward its employees - Answers - mission
statement
Is intended to guide all of the actions in the organization - Answers - value statement
Is easily understood and well-articulated - Answers - vision statement
Outlines the organization's customer base - Answers - mission statement
Expresses the company's worldview - Answers - value statement
Is appropriate for the times and for the organization - Answers - vision statement
Limits itself to a small number that employees can recall when making decisions -
Answers - value statement
Articulates the geographical locations where the company competes - Answers -
mission statement
Unchanging; As applicable in 100 years as it is today - Answers - value statement
Reflects high ideals - Answers - vision statement
When Domino's listens to what customers want, to gauge their likes and dislikes as well
as new products they might be craving, Domino's is engaging in which stage of the
planning and strategic management process (Figure 5.1) - Answers - assess the current
reality
, Once Domino's decided to offer salads, it partnered with Ready Pac Foods to offer each
Domino's pizza location prepackaged salads. What type of planning would each location
be doing in anticipation of receiving the prepackaged salads - Answers - operational
planning
Which of the following would be an effective SMART goal for Domino's wedding registry
- Answers - Each Domino's location will cater at least six weddings by the end of next
year.
Domino's introduced salads at one-third of its stores to test their performance before
rolling them out to all stores. The launch of salads at these select stores represents
which step of the planning/control cycle (Figure 5.5) - Answers - carry out the plan
When Nestlé's middle managers focus on planning for the next 6-24 months, what type
of planning are they engaged in - Answers - tactical
Which of Nestlé's planning documents answers this question: What do we want to
become - Answers - vision statement
In order to achieve its goals, Nestlé needs to map its priorities across different areas of
the company and then track success. What can directly help it do this - Answers -
means-end chain
How can Nestlé break down its long-term, sustainability-based strategies into short-term
targets or goals - Answers - develop an operating plan
Apple introduced its Homepod to the home sound system market that had been
previously dominated by Sonos - Answers - Threat of New Entrants
Walmart demanded that all its vendors cut their prices by 15 percent - Answers -
Bargaining Power of Suppliers
If you don't like the price of something at your local store, you can probably find it online
with two-day shipping at a lower price - Answers - Bargaining Power of Buyers
Consumers are drinking less diet soda in favor of things like flavored zero calorie water
and fresh juices - Answers - threat of substitute products or services
On Amazon, the average product's cost changes every ten minutes based on data the
company collects including rivals' prices - Answers - rivalry among competitors
The R&D program at the company produces world-class products - Answers - strength
Our product is targeted to young professionals under 35 years of age. That group is
growing - Answers - opportunities
QUESTIONS | 2026
His company makes professional-quality products that are accessible to the recreational
angler - Answers - mission statement
The company wants to provide a chance for every person to reach his or her highest
fishing potential without sacrificing their retirement savings to do it - Answers - Vision
Statement
To grow the company by 50% over the next five years - Answers - strategic planning
Her department plans to introduce 10 revolutionary new lures to the company's already
exciting lineup of products over the next two years - Answers - tactical planning
Project managers have the designs complete now and are working to streamline the
production tools to maximize efficiencies and thus bring costs down - Answers -
operational planning
Goals should challenge us but should also be doable. Bethany tries to motivate her
personal training clients by telling them she wants them to increase the weight they are
lifting by 500% - Answers - attainable
Goals should include a clear time frame for completion. In early September, Lars tells
his team they have until December 1st to devise a new cost reduction plan - Answers -
target dates
Goals should be quantifiable in some way. Tiana tells her auto salespeople that she
expects them to close at least three new car sales per month - Answers - measurable
Goals should somehow be linked to the organization's mission. Quinn's company is very
customer-focused. She wants her customer service staff to decrease the time it takes to
resolve a customer complaint by 10% - Answers - results oriented
Goals should be unambiguous and not vague. Dylan tells his interns that he would like
for them complete their data entry work more efficiently - Answers - specific
This plan encompasses a wide range of activities or projects - Answers - program
This plan outlines a set response to particular problems or circumstances - Answers -
procedure
,This type of plan is smaller in scope and less complex - Answers - project
This plan designates a specific required action - Answers - rule
This plan gives a general idea of how to respond to a designated situation - Answers -
policy
This plan is used for activities that are not likely to be repeated again - Answers - single
use
Place each of the steps in the planning and strategic management process below in the
correct order - Answers - establish the mission and vision. assess the current reality.
formulate the grand strategy and strategic tactical and operational plans. implement the
strategy. maintain strategic control.
Describes the image the organization wants to project - Answers - mission statement
Inspires enthusiasm and encourages commitment - Answers - vision statement
Illuminates the organization's attitude toward its employees - Answers - mission
statement
Is intended to guide all of the actions in the organization - Answers - value statement
Is easily understood and well-articulated - Answers - vision statement
Outlines the organization's customer base - Answers - mission statement
Expresses the company's worldview - Answers - value statement
Is appropriate for the times and for the organization - Answers - vision statement
Limits itself to a small number that employees can recall when making decisions -
Answers - value statement
Articulates the geographical locations where the company competes - Answers -
mission statement
Unchanging; As applicable in 100 years as it is today - Answers - value statement
Reflects high ideals - Answers - vision statement
When Domino's listens to what customers want, to gauge their likes and dislikes as well
as new products they might be craving, Domino's is engaging in which stage of the
planning and strategic management process (Figure 5.1) - Answers - assess the current
reality
, Once Domino's decided to offer salads, it partnered with Ready Pac Foods to offer each
Domino's pizza location prepackaged salads. What type of planning would each location
be doing in anticipation of receiving the prepackaged salads - Answers - operational
planning
Which of the following would be an effective SMART goal for Domino's wedding registry
- Answers - Each Domino's location will cater at least six weddings by the end of next
year.
Domino's introduced salads at one-third of its stores to test their performance before
rolling them out to all stores. The launch of salads at these select stores represents
which step of the planning/control cycle (Figure 5.5) - Answers - carry out the plan
When Nestlé's middle managers focus on planning for the next 6-24 months, what type
of planning are they engaged in - Answers - tactical
Which of Nestlé's planning documents answers this question: What do we want to
become - Answers - vision statement
In order to achieve its goals, Nestlé needs to map its priorities across different areas of
the company and then track success. What can directly help it do this - Answers -
means-end chain
How can Nestlé break down its long-term, sustainability-based strategies into short-term
targets or goals - Answers - develop an operating plan
Apple introduced its Homepod to the home sound system market that had been
previously dominated by Sonos - Answers - Threat of New Entrants
Walmart demanded that all its vendors cut their prices by 15 percent - Answers -
Bargaining Power of Suppliers
If you don't like the price of something at your local store, you can probably find it online
with two-day shipping at a lower price - Answers - Bargaining Power of Buyers
Consumers are drinking less diet soda in favor of things like flavored zero calorie water
and fresh juices - Answers - threat of substitute products or services
On Amazon, the average product's cost changes every ten minutes based on data the
company collects including rivals' prices - Answers - rivalry among competitors
The R&D program at the company produces world-class products - Answers - strength
Our product is targeted to young professionals under 35 years of age. That group is
growing - Answers - opportunities
