MGMT 3013 OKSTATE FINAL EXAM |QUESTIONS AND
ANSWERS| 2026
To be ______ as a manager means to make the right decisions and successfully carry
them out to achieve goals. - Answers - effective
Which of the following is an example of a decisional role that managers play? - Answers
- resource allocator
Aziz immediately halted production at his facility after seeing a report indicating the last
batch had a high level of product defects, and restarted work only when the problem
was discovered and fixed. Aziz is engaged in which management function? - Answers -
controlling
In a ______ role, you should be constantly alert for useful information, whether gathered
from newspaper stories about the competition or discovered in conversations with
subordinates. - Answers - monitor
Two different project teams recently submitted proposals for very promising ideas, but
the budget will not allow both to go forward this year. Amanda is making the tough
decisions about which should be the focus this time, as a part of her ______ role. -
Answers - resource allocator
The ability of an organization to outperform others by producing goods or services more
effectively than its competitors is called its - Answers - competitive advantage
Derrick is a clinic director running a downtown Chicago facility for a large nonprofit
health organization. He receives most of his strategic direction from the organization
and supervises several department managers in his workplace. Derrick is a - Answers -
middle manager
As a sales manager, you would have to decide how much leeway to give your
subordinates in giving gifts to prospective clients in foreign countries. This is an
example of the challenge of managing for - Answers - ethical standards
Matthew, the president of a diesel engine research firm, was welcoming potential
partners from a large automobile corporation in Europe. Before handing them off to his
technical counterpart, he gave them an extensive tour of his laboratory and field-testing
operations as part of which managerial role? - Answers - figurehead
The primary measure of success of a nonprofit organization is typically - Answers - the
effectiveness of the services delivered
, ______ focuses on using mathematics to aid in problem solving and decision making. -
Answers - management science
Fredrick Taylor and the Gilbreths were proponents of which of the following? - Answers
- scientific management
David is an architect, and the steps he takes in designing and drawing commercial
buildings would be considered which part of his organization's system? - Answers - a
transformation process
__________ was concerned with managing the total organization and was pioneered by
Fayol and Weber. - Answers - administrative management
Alyssa works for a large amusement park and is in charge of scheduling the sizable
staff, including ride attendants, food service and janitorial employees, and character
actors, in an effective manner. This work is typical of - Answers - operations
management
Which research, though flawed, drew attention to the idea that managers using good
human relations could improve worker productivity? - Answers - the Hawthorne studies
The study of how order and pattern arise from very complicated, apparently chaotic
systems is known as - Answers - complexity theory
The tools of ______ are useful for UPS and FedEx in deciding how many employees
and aircraft should be scheduled during the month of December. - Answers -
management science
Managers at Montaigne Prefecture Glass needed to take some important steps to get
out ahead of the growing competition. Recently, new talent had been hired, the training
and development budget had been doubled, and cross-functional teams were added to
improve information flow. It appears that Montaigne is attempting to become a ______
organization. - Answers - learning
Deming proposed that when something goes wrong, chances are __________ that the
system is at fault, and __________ that the individual worker is at fault. - Answers -
85%;15%
Which of the following statements about a code of ethics is most true? - Answers - Most
codes of ethics offer guidance on how to treat stakeholders.
The individual approach is guided by what will result in the individual's ________ best
interests, which ultimately are in everyone's self-interest. - Answers - long-term
Shareholders at Chesapeake Energy were most concerned about what corporate
governance issue when they sued the company? - Answers - executive compensation
ANSWERS| 2026
To be ______ as a manager means to make the right decisions and successfully carry
them out to achieve goals. - Answers - effective
Which of the following is an example of a decisional role that managers play? - Answers
- resource allocator
Aziz immediately halted production at his facility after seeing a report indicating the last
batch had a high level of product defects, and restarted work only when the problem
was discovered and fixed. Aziz is engaged in which management function? - Answers -
controlling
In a ______ role, you should be constantly alert for useful information, whether gathered
from newspaper stories about the competition or discovered in conversations with
subordinates. - Answers - monitor
Two different project teams recently submitted proposals for very promising ideas, but
the budget will not allow both to go forward this year. Amanda is making the tough
decisions about which should be the focus this time, as a part of her ______ role. -
Answers - resource allocator
The ability of an organization to outperform others by producing goods or services more
effectively than its competitors is called its - Answers - competitive advantage
Derrick is a clinic director running a downtown Chicago facility for a large nonprofit
health organization. He receives most of his strategic direction from the organization
and supervises several department managers in his workplace. Derrick is a - Answers -
middle manager
As a sales manager, you would have to decide how much leeway to give your
subordinates in giving gifts to prospective clients in foreign countries. This is an
example of the challenge of managing for - Answers - ethical standards
Matthew, the president of a diesel engine research firm, was welcoming potential
partners from a large automobile corporation in Europe. Before handing them off to his
technical counterpart, he gave them an extensive tour of his laboratory and field-testing
operations as part of which managerial role? - Answers - figurehead
The primary measure of success of a nonprofit organization is typically - Answers - the
effectiveness of the services delivered
, ______ focuses on using mathematics to aid in problem solving and decision making. -
Answers - management science
Fredrick Taylor and the Gilbreths were proponents of which of the following? - Answers
- scientific management
David is an architect, and the steps he takes in designing and drawing commercial
buildings would be considered which part of his organization's system? - Answers - a
transformation process
__________ was concerned with managing the total organization and was pioneered by
Fayol and Weber. - Answers - administrative management
Alyssa works for a large amusement park and is in charge of scheduling the sizable
staff, including ride attendants, food service and janitorial employees, and character
actors, in an effective manner. This work is typical of - Answers - operations
management
Which research, though flawed, drew attention to the idea that managers using good
human relations could improve worker productivity? - Answers - the Hawthorne studies
The study of how order and pattern arise from very complicated, apparently chaotic
systems is known as - Answers - complexity theory
The tools of ______ are useful for UPS and FedEx in deciding how many employees
and aircraft should be scheduled during the month of December. - Answers -
management science
Managers at Montaigne Prefecture Glass needed to take some important steps to get
out ahead of the growing competition. Recently, new talent had been hired, the training
and development budget had been doubled, and cross-functional teams were added to
improve information flow. It appears that Montaigne is attempting to become a ______
organization. - Answers - learning
Deming proposed that when something goes wrong, chances are __________ that the
system is at fault, and __________ that the individual worker is at fault. - Answers -
85%;15%
Which of the following statements about a code of ethics is most true? - Answers - Most
codes of ethics offer guidance on how to treat stakeholders.
The individual approach is guided by what will result in the individual's ________ best
interests, which ultimately are in everyone's self-interest. - Answers - long-term
Shareholders at Chesapeake Energy were most concerned about what corporate
governance issue when they sued the company? - Answers - executive compensation
