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Mission Control
Managed customers can use this to access their clusters, check for system updates
SaaS Updates
SaaS updates are done automatically
ActiveGate
Proxy between OneAgent and a database, cloud, etc.
ActiveGate use cases
Access sealed networks
Large memory dump storage
Collecting large external logs
AWS load distribution monitoring
Monitoring using AG
Virtualized infrastructure
Monitor cloud foundry, Kubernetes
Execute private HTTP monitors
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Execute private browsers outside of network
SaaS Needs This Type of ActiveGate
None. You can install an environment ActiveGate if there are security concerns
Cluster ActiveGate
Shared between tenants or multiple environments within a cluster. Remote agents, JS agents,
need to communicate with your cluster though a firewall
Environment ActiveGate
an ActiveGate for one specific environment. If one or more network segments need their own
private ActiveGate for whatever reason.
Environment and Cluster ActiveGates accept incoming ocnnections on this port
9999
Environment and Cluster ActiveGates make outgoing connections to the Dynatrace Server on
this port
443
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Customers must do this to make sure ActiveGates work properly
configure firewall settings to permit communication through these ports
ActiveGate installation requirements
1 GB Free Disk Space, 1 dual core processor, 64 bit physical or virtual host (no container),
Oracle Java 1.6 or higher
2GB RAM (4GB Recommended)
Account User
These are users who are involved in managing account details such as company addresses,
billing, payment information, and user management.
Account Users - types of user permission groups
Account Manager, Finance Administrator, Account Viewer: Support
Environment User
These are users who work with Dynatrace to monitor the health of the hosts, services, and
infrastructure in their application environments.
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Environment Users - types of user permission groups
Monitoring administrator, confidential data administrtor, deployment administrator, monitoring
viewer, log viewer
Account Viewer
has access to environment consumption data, Help, and Support. No access to credit card data,
invoices, or company/billing address info. Can't edit groups or assign users to groups.
Financial Admin
can enter credit card data and review invoices. Has access to environment consumption data,
Help, and Support. Can't edit groups or assign users to groups. No access to company/billing
address info.
Account Manager
has full account access. Can view and edit company data, enter credit card data, review invoices,
create and edit groups, and add users to groups. Also has access to environment consumption
data, Help, and Support.
Monitoring Admin