questions with complete solutions7
causation - ANSWERS-The legel term indicating a direct relationship between an action and a
resultant state.
PDI - ANSWERS-Post dispatch instruction
communication cycle - ANSWERS-message, sender, medium, receiver,feedback
TDD - ANSWERS-telecommunication device for the deaf
TTY - ANSWERS-Teletypewriter
Foreign Language Support - ANSWERS-Try to speak slower, and used simpler words
CAD - ANSWERS-Computer Aided Dispatch
BOLO - ANSWERS-be on the look out
3'Ps - ANSWERS-protocol procedure policy
4 hallmarks of distress - ANSWERS-persistent feeling of fatigue
loss of motivation for job
negativity
, persistent cynicism
Let's catch them doing it - ANSWERS-right
PTSD - ANSWERS-A disorder that occur when a person's normal response to a traumatic event
does not fade over the course of a few days or weeks
Burnout - ANSWERS-A type of exhaustion, or inability to function normally, resulting from a
buildup or long-term stress.
Gap Theory - ANSWERS-Temporary silence, or " gap" during the call can elevate caller anxiety.
Hysteria Thresholds - ANSWERS-The point at which a caller loses control over his/her actions
and emotions.
Wake-Effect Collision - ANSWERS-A vehicle collision caused by the passage of an emergency
vehicle that does not directly involve the emergency vehicle.
4 Priority Symptoms - ANSWERS-Abnormal Breathing
chest pain/ discomfort
Decreased level of consciousness
serious hemorrhage
Foreseeability - ANSWERS-A concept of law based on reasonable predictability that consider the
emergency telecommunication limited ability to predict events based solely on information
provided by the caller.
QA - ANSWERS-Quality Assurance