MGMT 340- Exam 1 CSUF - Review UPDATED ACTUAL Questions And Correct
Answers
C
Terms in this set (67)
Organization Behavior (OB) Study of what people do in an organization and how their behavior affects the
organization's performance and why they do it...
What are the four disciplines for (OB) Psychology, Emotions, Motivations and behaviors.
Psychology Emotions, Motivations and behavior
Anthropology Values and Attitudes
Social psychology Communication and Group Change
Sociology Structure and Organizational Culture
Inputs are - Variables like personality. group structure, and organizational culture that lead
to processes. - Group structure, roles, and team responsibilities are typically
assigned immediately before or after a group is formed.- Organizational structure
and culture change over time.
Processes are defined as actions that individuals, groups, and organizations engage in as a
result of inputs, and that lead to certain outcomes.
Outcomes - Key variables that you want to explain or predict, and that are affected by some
other variables.
Outcome Variables Attitudes and stress - Employee attitudes are the evaluations employees make, ranging from positive
to negative, about objects, people, or events. - Stress is a psychological process
that occurs in response to environmental pressures.
, Outcome Variables such as Job performance and Task Job Performance, - The total value of your contributions to an organization
Performance through your behaviors reflects your level of job performance. (QQ rise). Task
performance - The combination of effectiveness and efficiency at doing your core
job tasks is a reflection of your level of task performance.
Outcome Variables Organizational citizenship behavior • The discretionary behavior that is not part of an employee's formal job
(O C B) requirements, and that contributes to the psychological and social environment of
the workplace, is called organizational citizenship behavior.
Outcome Variables such as Withdrawal behavior and • Withdrawal behavior, is the set of actions that employees take to separate
Team Performance themselves from the organization. (QQ). • Team performance, Team performance
is the quantity and quality of a team's work output.
Outcome Variables Such as Productivity and Survival • Productivity, an organization is productive if it achieves its goals by transforming
inputs into outputs at the lowest cost. This requires both effectiveness and
efficiency. • Survival, the final outcome is organizational survival, which is simply
evidence that the organization is able to exist and grow over the long term.
What does DEI Stand for? Diversity-Equity- Inclusion. Framework that promotes the fair treatment and full
participation of all people, especially in the workplace.
Understanding the basics of DEI- Levels of Diversity Surface level Diversity and Deep-level/Hidden Diversity
Basics of DEI Biographical- Surface Level (Observed) Gender Identity, Race, Age, Ethnicity, Sexual Orientation/ identity
Basic of DEI - Assumptions with GRAES What gender do they identify with: Heritage, Aging workforce, Cultural
characteristics, and Physical/ romantic towards others
Deep level/ Hidden Diversity (Difficult to see at first) Differences/ Similarities in work preferences, values & Personality. IE) Values,
Personality and Work Preferences
Prejudice Is an attitude representing broad, generalized feelings toward a group or its
members that maintains a hierarchy between that group and other groups. •
Sexism, racism, ageism
What is Explicit Bias- Conscious This would be: Sexual Harassment, Unfair pay, allocation of work assignments.
Problems in the Workplace. Implicit/Unconscious Bias Refers to a prejudice that may be hidden outside one's conscious awareness. --
Feelings towards a group/person unaware
Stereotyping is judging someone based on our perception of the group to which the person
belongs.
• A Stereotype threat would describes the degree to which we are concerned with being judged or
treated negatively based on a certain stereotype. Can be combatted by treating
employees as individuals and not highlighting group differences.
A Stigma represents attributes that cannot be readily seen, are concealable, and convey an
identity that is devalued in certain social contexts.
Answers
C
Terms in this set (67)
Organization Behavior (OB) Study of what people do in an organization and how their behavior affects the
organization's performance and why they do it...
What are the four disciplines for (OB) Psychology, Emotions, Motivations and behaviors.
Psychology Emotions, Motivations and behavior
Anthropology Values and Attitudes
Social psychology Communication and Group Change
Sociology Structure and Organizational Culture
Inputs are - Variables like personality. group structure, and organizational culture that lead
to processes. - Group structure, roles, and team responsibilities are typically
assigned immediately before or after a group is formed.- Organizational structure
and culture change over time.
Processes are defined as actions that individuals, groups, and organizations engage in as a
result of inputs, and that lead to certain outcomes.
Outcomes - Key variables that you want to explain or predict, and that are affected by some
other variables.
Outcome Variables Attitudes and stress - Employee attitudes are the evaluations employees make, ranging from positive
to negative, about objects, people, or events. - Stress is a psychological process
that occurs in response to environmental pressures.
, Outcome Variables such as Job performance and Task Job Performance, - The total value of your contributions to an organization
Performance through your behaviors reflects your level of job performance. (QQ rise). Task
performance - The combination of effectiveness and efficiency at doing your core
job tasks is a reflection of your level of task performance.
Outcome Variables Organizational citizenship behavior • The discretionary behavior that is not part of an employee's formal job
(O C B) requirements, and that contributes to the psychological and social environment of
the workplace, is called organizational citizenship behavior.
Outcome Variables such as Withdrawal behavior and • Withdrawal behavior, is the set of actions that employees take to separate
Team Performance themselves from the organization. (QQ). • Team performance, Team performance
is the quantity and quality of a team's work output.
Outcome Variables Such as Productivity and Survival • Productivity, an organization is productive if it achieves its goals by transforming
inputs into outputs at the lowest cost. This requires both effectiveness and
efficiency. • Survival, the final outcome is organizational survival, which is simply
evidence that the organization is able to exist and grow over the long term.
What does DEI Stand for? Diversity-Equity- Inclusion. Framework that promotes the fair treatment and full
participation of all people, especially in the workplace.
Understanding the basics of DEI- Levels of Diversity Surface level Diversity and Deep-level/Hidden Diversity
Basics of DEI Biographical- Surface Level (Observed) Gender Identity, Race, Age, Ethnicity, Sexual Orientation/ identity
Basic of DEI - Assumptions with GRAES What gender do they identify with: Heritage, Aging workforce, Cultural
characteristics, and Physical/ romantic towards others
Deep level/ Hidden Diversity (Difficult to see at first) Differences/ Similarities in work preferences, values & Personality. IE) Values,
Personality and Work Preferences
Prejudice Is an attitude representing broad, generalized feelings toward a group or its
members that maintains a hierarchy between that group and other groups. •
Sexism, racism, ageism
What is Explicit Bias- Conscious This would be: Sexual Harassment, Unfair pay, allocation of work assignments.
Problems in the Workplace. Implicit/Unconscious Bias Refers to a prejudice that may be hidden outside one's conscious awareness. --
Feelings towards a group/person unaware
Stereotyping is judging someone based on our perception of the group to which the person
belongs.
• A Stereotype threat would describes the degree to which we are concerned with being judged or
treated negatively based on a certain stereotype. Can be combatted by treating
employees as individuals and not highlighting group differences.
A Stigma represents attributes that cannot be readily seen, are concealable, and convey an
identity that is devalued in certain social contexts.
