RATED A+ 2025/2026 UPDATED NEW
Please read the Domino's Pizza case on pages 431 and 448 of Chapter 19C and answer the
following questions:
1. Which steps would not be applicable to Domino's in implementing organizational control?
A. Taking any corrective action necessary
B. Measuring the performance levels of various selling units (stores)
C. Comparing performance levels to predetermined standards for the selling units (stores)
D. Refusing to take action once the company has determined that their measurements were
below properly established standards - CORRECT ANSWERS D. Refusing to take action once the
company has determined that their measurements were below properly established standards
2. If you were evaluating the overall worth of Domino's information-handling system, what
issue would you have to consider?
A. The retail price of a 10" cheese pizza
B. The quality of the flour used in baking the crust
C. The impact the system has on the value of the information the managers receive
D. None of the above - CORRECT ANSWERS C. The impact the system has on the value of the
information the managers receive
3. If you know the person who is responsible for all of the store managers, and you know that
person would help you gain access to all relevant information for evaluation because of your
relationship with that person, you are exercising:
A. Position Power
B. Executive Power
C. Personal Power
D. Flower Power - CORRECT ANSWERS C. Personal Power
, 4. If you were managing the Information-Handling department, you need to transmit to your
employees:
A. that they need to be aware of the symptoms of an inadequate Information System
B. that they are responsible for the corporate insurance coverage of the department
C. they need to build cooperation among each other.
D. A. and C. - CORRECT ANSWERS D. A. and C.
5. If someone from the Information-Handling department sends you data with no explanation
or correlation to anything , you have just received:
A. Information which will give you all the answers you need
B. Data which must be interpreted to convert into information
C. Information which is unrelated to the task you have been given
D. Too much information, causing indecision - CORRECT ANSWERS C. Information which is
unrelated to the task you have been given
1. An employee of yours is 57 years old and is taking an RS5000 class to learn how to program
the next generation of Programmable Logic Controllers. This skill will enable him/her to lead a
larger group of people. He is in which stage of his career?
A. Decline
B. Establishment
C. Exploration
D. Maintenance - CORRECT ANSWERS D. Maintenance
2. The same employee in Question 1 above is in which possible category of the stage chosen
above?
A. Growth
B. Stagnation
C. Retirement