SHRM BASK EXAM QUESTIONS &
VERIFIED CORRECT ANSWERS ALL
PASSED
ADA (U.S. examinees only) - Correct Answer ✔✔ Americans with Disabilities Act
ADAAA (U.S. examinees only) - Correct Answer ✔✔ Americans with Disabilities Act
Amendments Act
ADDIE - Correct Answer ✔✔ Analysis, design, development, implementation,
evaluation model; a five-step instructional design framework that guides the design and
development of learning programs.
ADEA (U.S. examinees only) - Correct Answer ✔✔ Age Discrimination in Employment
Act
ADR - Correct Answer ✔✔ Alternative dispute resolution; an umbrella term for the
various approaches and techniques (other than litigation) that can be used to resolve a
dispute, such as arbitration, conciliation and mediation.
analytics - Correct Answer ✔✔ Tools that add context or subclassifying comparison
groups to data so that the data can be used for decision support.
applicant - Correct Answer ✔✔ Person who applies for or formally expresses interest in
a position.
arbitration - Correct Answer ✔✔ Method of alternative dispute resolution (ADR) by
which disputing parties agree to be bound by the decision of one or more impartial
individuals to whom they submit their dispute for final determination.
assessment center - Correct Answer ✔✔ Process by which job candidates or
employees are evaluated to determine suitability and/or readiness for employment,
training, promotion or an assignment.
ATS - Correct Answer ✔✔ Applicant tracking system; a software application that
automates organizations' management of the recruiting process, such as accepting
application materials and screening applicants.
balance sheet - Correct Answer ✔✔ Statement of an organization's financial position at
a specific point in time, showing assets, liabilities and shareholder equity
, balanced scorecard - Correct Answer ✔✔ Performance management tool that depicts
an organization's overall performance as measured against goals, lagging indicators
and leading indicators.
benchmarking - Correct Answer ✔✔ Process by which an organization identifies
performance gaps and sets goals for performance improvement by comparing its data,
performance levels and/or processes against those of other organizations.
benefits - Correct Answer ✔✔ Mandatory or voluntary payments or services provided to
employees, which typically cover retirement, health care, sick pay/disability, life
insurance and paid time off (PTO).
BFOQ (U.S. examinees only) - Correct Answer ✔✔ Bona fide occupational qualification;
a factor (such as gender, religion or age) that is reasonably necessary, in the normal
operations of an organization, to carry out a particular job function.
bias - Correct Answer ✔✔ A partiality or an inclination or predisposition for or against
something.
business case - Correct Answer ✔✔ Tool or document that defines a specific problem,
proposes a solution and provides justifications for the proposal in terms of time, cost-
efficiency and probability of success.
business intelligence - Correct Answer ✔✔ Raw data (which may be internal or external
to an organization) that is translated into meaningful information for decision-makers to
use in taking strategic action.
business unit - Correct Answer ✔✔ Element or segment of an organization that
represents a specific business function, such as accounting, marketing or production;
also may be called department, division, group, cost center or functional area.
buy-in - Correct Answer ✔✔ Process by which a person or group provides a sustained
commitment in support of a decision, approach, solution or course of action.
candidate experience - Correct Answer ✔✔ Perception of a job seeker about an
employer based on interaction during the complete recruitment process.
career development - Correct Answer ✔✔ Progression through a series of employment
stages characterized by relatively unique issues, themes and tasks.
career mapping - Correct Answer ✔✔ Process by which organizations use visual tools
or guides to depict prototypical or exemplary career possibilities and paths in terms of
sequential positions, roles and stages.
career pathing - Correct Answer ✔✔ Process by which employers provide employees
with a clear outline for moving from a current to a desired position.
VERIFIED CORRECT ANSWERS ALL
PASSED
ADA (U.S. examinees only) - Correct Answer ✔✔ Americans with Disabilities Act
ADAAA (U.S. examinees only) - Correct Answer ✔✔ Americans with Disabilities Act
Amendments Act
ADDIE - Correct Answer ✔✔ Analysis, design, development, implementation,
evaluation model; a five-step instructional design framework that guides the design and
development of learning programs.
ADEA (U.S. examinees only) - Correct Answer ✔✔ Age Discrimination in Employment
Act
ADR - Correct Answer ✔✔ Alternative dispute resolution; an umbrella term for the
various approaches and techniques (other than litigation) that can be used to resolve a
dispute, such as arbitration, conciliation and mediation.
analytics - Correct Answer ✔✔ Tools that add context or subclassifying comparison
groups to data so that the data can be used for decision support.
applicant - Correct Answer ✔✔ Person who applies for or formally expresses interest in
a position.
arbitration - Correct Answer ✔✔ Method of alternative dispute resolution (ADR) by
which disputing parties agree to be bound by the decision of one or more impartial
individuals to whom they submit their dispute for final determination.
assessment center - Correct Answer ✔✔ Process by which job candidates or
employees are evaluated to determine suitability and/or readiness for employment,
training, promotion or an assignment.
ATS - Correct Answer ✔✔ Applicant tracking system; a software application that
automates organizations' management of the recruiting process, such as accepting
application materials and screening applicants.
balance sheet - Correct Answer ✔✔ Statement of an organization's financial position at
a specific point in time, showing assets, liabilities and shareholder equity
, balanced scorecard - Correct Answer ✔✔ Performance management tool that depicts
an organization's overall performance as measured against goals, lagging indicators
and leading indicators.
benchmarking - Correct Answer ✔✔ Process by which an organization identifies
performance gaps and sets goals for performance improvement by comparing its data,
performance levels and/or processes against those of other organizations.
benefits - Correct Answer ✔✔ Mandatory or voluntary payments or services provided to
employees, which typically cover retirement, health care, sick pay/disability, life
insurance and paid time off (PTO).
BFOQ (U.S. examinees only) - Correct Answer ✔✔ Bona fide occupational qualification;
a factor (such as gender, religion or age) that is reasonably necessary, in the normal
operations of an organization, to carry out a particular job function.
bias - Correct Answer ✔✔ A partiality or an inclination or predisposition for or against
something.
business case - Correct Answer ✔✔ Tool or document that defines a specific problem,
proposes a solution and provides justifications for the proposal in terms of time, cost-
efficiency and probability of success.
business intelligence - Correct Answer ✔✔ Raw data (which may be internal or external
to an organization) that is translated into meaningful information for decision-makers to
use in taking strategic action.
business unit - Correct Answer ✔✔ Element or segment of an organization that
represents a specific business function, such as accounting, marketing or production;
also may be called department, division, group, cost center or functional area.
buy-in - Correct Answer ✔✔ Process by which a person or group provides a sustained
commitment in support of a decision, approach, solution or course of action.
candidate experience - Correct Answer ✔✔ Perception of a job seeker about an
employer based on interaction during the complete recruitment process.
career development - Correct Answer ✔✔ Progression through a series of employment
stages characterized by relatively unique issues, themes and tasks.
career mapping - Correct Answer ✔✔ Process by which organizations use visual tools
or guides to depict prototypical or exemplary career possibilities and paths in terms of
sequential positions, roles and stages.
career pathing - Correct Answer ✔✔ Process by which employers provide employees
with a clear outline for moving from a current to a desired position.
