SHRM CERTIFICATION EXAM REVIEW
QUESTIONS & VERIFIED CORRECT
ANSWERS ALL PASSED
What kind of culture includes intangibles like beliefs, attitudes, and values? - Correct
Answer ✔✔ Implicit
What should be considered prior to terminating a long-term employee who has been
previously successful? - Correct Answer ✔✔ Transfer
What is the primary reason to develop workforce diversity programs? - Correct Answer
✔✔ Increase productivity
What are the five compensable factors? - Correct Answer ✔✔ SEWRS (supervision,
effort, working conditions, responsibility, skills)
What financial benefit does an employer reap in providing incentive pay rather than an
increase in base pay? - Correct Answer ✔✔ Does not add to the salary burden
What are work stoppages that are neither sanctioned nor stimulated by a union? -
Correct Answer ✔✔ Wildcat
What concept holds that an organization operates within a complex environment
affected by and affecting different interests? - Correct Answer ✔✔ Stakeholder theory
What principle provides that employees should be treated fairly, given clear
expectations, and provided an opportunity to defend themselves for a dischargeable
offense? - Correct Answer ✔✔ Due process
The evaluation level of learning marks changes in what? - Correct Answer ✔✔
Knowledge
What time period(s)' needs are addressed in an organizational needs assessment? -
Correct Answer ✔✔ Present and future
What strategy primarily emphasizes the organization's needs when considering an
employee's career path? - Correct Answer ✔✔ Career management
What budgeting method categorizes according to enterprise activities as opposed to
standard departments? - Correct Answer ✔✔ Activity-based
, What is the role of HR when conducting an investigatory interview? - Correct Answer
✔✔ Risk manager for the organization
What branding proposition answers the question why a talented person would want to
work here? - Correct Answer ✔✔ EVP (Employee Value Proposition)
What should be HR's relationship with the corporate attorney? - Correct Answer ✔✔
Proactive and reactive
This good type of conflict means team members argue about how work should be done
and how to best measure success. - Correct Answer ✔✔ Task
A change in who reports to who in an organization is an example of this kind of OD
strategy. - Correct Answer ✔✔ Structural
What is the best way to increase confidence in stakeholders regarding business
continuity and disaster recovery? - Correct Answer ✔✔ Training (drilling)
Why would you want to perform benefits needs assessment? - Correct Answer ✔✔ It is
key to attracting and retaining talent
What key determination must be made prior to outsourcing a function? - Correct Answer
✔✔ If it is a core competency.
What is the capacity to recognize, interpret, and behaviorally adapt to different global
mindsets and customs? - Correct Answer ✔✔ Cultural Intelligence
What might you do prior to initiating a major, sweeping, controversial change initiative? -
Correct Answer ✔✔ Pilot program or focus group
When considering a RIF (reduction in force), what offer might be made? - Correct
Answer ✔✔ To volunteer
These provide leader with high-level, real-time metrics often configurable to make
correlations with strategic goals clear. - Correct Answer ✔✔ Dashboards
What is revealed when leaders see a danger but decide not to address it? - Correct
Answer ✔✔ Risk Tolerance
What leadership theory suggests that group performance depends on the situation
favorableness which in turn is based on leader-member relations, task structure, and
position power? - Correct Answer ✔✔ Contingency (Fiedler)
What must be shown to upper management in order to make a good business case? -
Correct Answer ✔✔ Impact on strategic goals
QUESTIONS & VERIFIED CORRECT
ANSWERS ALL PASSED
What kind of culture includes intangibles like beliefs, attitudes, and values? - Correct
Answer ✔✔ Implicit
What should be considered prior to terminating a long-term employee who has been
previously successful? - Correct Answer ✔✔ Transfer
What is the primary reason to develop workforce diversity programs? - Correct Answer
✔✔ Increase productivity
What are the five compensable factors? - Correct Answer ✔✔ SEWRS (supervision,
effort, working conditions, responsibility, skills)
What financial benefit does an employer reap in providing incentive pay rather than an
increase in base pay? - Correct Answer ✔✔ Does not add to the salary burden
What are work stoppages that are neither sanctioned nor stimulated by a union? -
Correct Answer ✔✔ Wildcat
What concept holds that an organization operates within a complex environment
affected by and affecting different interests? - Correct Answer ✔✔ Stakeholder theory
What principle provides that employees should be treated fairly, given clear
expectations, and provided an opportunity to defend themselves for a dischargeable
offense? - Correct Answer ✔✔ Due process
The evaluation level of learning marks changes in what? - Correct Answer ✔✔
Knowledge
What time period(s)' needs are addressed in an organizational needs assessment? -
Correct Answer ✔✔ Present and future
What strategy primarily emphasizes the organization's needs when considering an
employee's career path? - Correct Answer ✔✔ Career management
What budgeting method categorizes according to enterprise activities as opposed to
standard departments? - Correct Answer ✔✔ Activity-based
, What is the role of HR when conducting an investigatory interview? - Correct Answer
✔✔ Risk manager for the organization
What branding proposition answers the question why a talented person would want to
work here? - Correct Answer ✔✔ EVP (Employee Value Proposition)
What should be HR's relationship with the corporate attorney? - Correct Answer ✔✔
Proactive and reactive
This good type of conflict means team members argue about how work should be done
and how to best measure success. - Correct Answer ✔✔ Task
A change in who reports to who in an organization is an example of this kind of OD
strategy. - Correct Answer ✔✔ Structural
What is the best way to increase confidence in stakeholders regarding business
continuity and disaster recovery? - Correct Answer ✔✔ Training (drilling)
Why would you want to perform benefits needs assessment? - Correct Answer ✔✔ It is
key to attracting and retaining talent
What key determination must be made prior to outsourcing a function? - Correct Answer
✔✔ If it is a core competency.
What is the capacity to recognize, interpret, and behaviorally adapt to different global
mindsets and customs? - Correct Answer ✔✔ Cultural Intelligence
What might you do prior to initiating a major, sweeping, controversial change initiative? -
Correct Answer ✔✔ Pilot program or focus group
When considering a RIF (reduction in force), what offer might be made? - Correct
Answer ✔✔ To volunteer
These provide leader with high-level, real-time metrics often configurable to make
correlations with strategic goals clear. - Correct Answer ✔✔ Dashboards
What is revealed when leaders see a danger but decide not to address it? - Correct
Answer ✔✔ Risk Tolerance
What leadership theory suggests that group performance depends on the situation
favorableness which in turn is based on leader-member relations, task structure, and
position power? - Correct Answer ✔✔ Contingency (Fiedler)
What must be shown to upper management in order to make a good business case? -
Correct Answer ✔✔ Impact on strategic goals
