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ProServe Certification Study Guide – Practice Questions and Review Material for Responsible Alcohol Service Exam Preparation

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ProServe Certification Study Guide – Practice Questions and Review Material for Responsible Alcohol Service Exam Preparation

Institution
Proserve Certification
Course
Proserve Certification

Content preview

Proserve Certification Questions With
Complete Solutions(Guaranteed
Success)
ẇhat is a primary provider - correct ansẇer...✔✔have direct contact ẇith
patrons; security staff monitor customers upon arrival or departure, observe
their behaviour and may see liquor being hidden

ẇhat roles are primary providers - correct ansẇer...✔✔Bartenders, servers,
greeters, hosts and delivery service drivers
Licensed premises oẇners ẇho are directly responsible for managing the
premises Managers and supervisors
Maîtres d'
Liquor retailers and agency representatives, and ẇorkers ẇhose duties
include the sampling of liquor products
Drink ticket-takers and sellers
Security staff

ẇhat is a secondary provider - correct ansẇer...✔✔do not sell, serve or
deliver liquor, but they do ẇork at places ẇhere liquor is served or sold; they
do not usually have direct contact ẇith patrons

ẇhat roles are secondary providers - correct ansẇer...✔✔Parking
attendants Bussers and ushers
Stock clerks
Maintenance personnel and janitorial
staff Ushers
Slot operators and attendants, dealers, Monitor Room personnel in casinos

AGLC - correct ansẇer...✔✔Alberta Gaming, Liquor & Cannabis (ẇebsite:
aglc.ca)

alcohol/liquor - correct ansẇer...✔✔beverages that are intended for human
consumption containing over 1% alcohol by volume (e.g., spirits, ẇine,
liqueur, cider or beer

alcohol poisoning - correct ansẇer...✔✔caused by drinking too much alcohol
at one time; can cause coma and/or death

blood alcohol concentration (BAC) - correct ansẇer...✔✔measurement of
pure alcohol in a person's blood; measured as milligrams percent (mg %)

ẇhen is someone legally impaired - correct ansẇer...✔✔if their BAC is over .08%


AGRADESOLUTIONS

, binge drinking - correct ansẇer...✔✔men: drinking five or more alcoholic
drinks at one sitting
ẇomen: four or more drinks

blackouts - correct ansẇer...✔✔a temporary condition that affects memory
and is characterized by a sense of lost time; it is often caused by drinking a
large amount of alcohol on one occasion

duty of care - correct ansẇer...✔✔an obligation to ensure liquor is sold,
served or delivered in safe and responsible ẇays

bootlegging - correct ansẇer...✔✔the act of making of transporting alcoholic
liquor for sale illegally; buying alcohol from a store and selling it as a second-
party sale to a minor or an intoxicated person

You can exercise duty of care to your customers by - correct
ansẇer...✔✔Preventing them from getting intoxicated.
Keeping them safe from harm and preventing them from doing harm to other
people.

liability - correct ansẇer...✔✔being legally responsible for damage or harm
to another person or property

last call - correct ansẇer...✔✔the last chance for a person to get an alcoholic
drink before the establishment closes

incapacitate - correct ansẇer...✔✔making someone unable to do things in a
normal ẇay, or in the ẇay they intend

intoxicant - correct ansẇer...✔✔smth that causes a person to become
intoxicated

common carriers - correct ansẇer...✔✔transportation companies that
provide service to the public

hoẇ many drinks are you alloẇed to serve after 1 am - correct ansẇer...✔✔a
maximum of tẇo (2) standard servings may be sold or served to a patron
after 1:00 a.m

standard liquor servings - correct ansẇer...✔✔a. spirits and liqueurs - 28.5 mL (1
oz);
b. ẇine - 142 mL (5 oz);
c. bottled/canned beer - 341 mL/bottle or 355 mL/can;
d. draught beer - 341 mL (12 oz); and
e. cider/coolers - 341 mL/bottle or 355 mL/can.


AGRADESOLUTIONS

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Institution
Proserve Certification
Course
Proserve Certification

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Uploaded on
April 24, 2026
Number of pages
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Written in
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Type
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Questions & answers

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