A) Envisioning a desired future state
B) Impromptu tactics
C) Creating detailed SOP's
D) Providing overall direction to the enterprise to execute the strategic plan
E) Utilizing fishbone diagram for root cause analysis for a product defect
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D) Providing overall direction to the enterprise to execute the strategic
plan
Two specific parts of Lewin's model of change are to utilize a cross-functional
steering committee and to create and communicate a vision.
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, False
What is the cornerstone of all quality approaches?
A) Documentation
B) Great slogans
C) Use of measuring devices
D) SPC
E) Great coffee
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A) Documentation
Management behavior during the strategic planning process requires open
mindedness, allowing adequate time to explore ideas, coping with ambiguity, and
should be based on logic, facts, and relevant information. Once the strategic process
has been concluded managers need to make competent decisions and act with a
sense of urgency. if managers procrastinate and delay the execution of the plan for
too long, which of the following are most likely the outcome?
A) Delays may or may not affect plan outcomes
B) Delays might affect their competitiveness in the market place
C) Delays might create pressure and stress from their board of directors
D) Delays might affect their job evaluation
E) All of the above are possible
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