What are mediated work roles
Give this one a try later!
Some users serve roles that do not use the system directly but still play a
major part in the workflow usage context.
Goal of data elicitation
Give this one a try later!
Understand the work practice through the lens of existing users by their
work context and learning about them, how they do work, and what their
work practice entails, including the challenges or hurdles they face and any
workarounds they employ.
, Product concept statement
Give this one a try later!
- What is the product of system name?
- Who are the users?
- How will they use it?
- System: what problems will the system solve (broadly including business
objectives)
- Product: what are the major attractions to, or distinguishing features of,
this product?
- What is the design vision and what are the emotional impact goals? In
other words, what experience will the product or system provide to the
user?
Data sources in the data elicitation step
Give this one a try later!
- Subject-matter expert interviews (SME)
- Focus groups
- User surveys
- Competitive analysis
- Domain expertise through education
- Be your own domain expert
UX lifecycle
Give this one a try later!
- Understand the needs of users
- Design solutions
Give this one a try later!
Some users serve roles that do not use the system directly but still play a
major part in the workflow usage context.
Goal of data elicitation
Give this one a try later!
Understand the work practice through the lens of existing users by their
work context and learning about them, how they do work, and what their
work practice entails, including the challenges or hurdles they face and any
workarounds they employ.
, Product concept statement
Give this one a try later!
- What is the product of system name?
- Who are the users?
- How will they use it?
- System: what problems will the system solve (broadly including business
objectives)
- Product: what are the major attractions to, or distinguishing features of,
this product?
- What is the design vision and what are the emotional impact goals? In
other words, what experience will the product or system provide to the
user?
Data sources in the data elicitation step
Give this one a try later!
- Subject-matter expert interviews (SME)
- Focus groups
- User surveys
- Competitive analysis
- Domain expertise through education
- Be your own domain expert
UX lifecycle
Give this one a try later!
- Understand the needs of users
- Design solutions
