QuickBooks Online Certification Exam 2026 May Update Actual
Questions & Answers (Practice Mock Exam) Most Asked 100
Questions And Verified Answers | A+ Success Kit”
CASE-BASED SECTION (Q1–Q10)
Case 1: A small business owner uses QuickBooks Online to track sales, expenses, and bank
transactions. They notice mismatched balances between the bank feed and QuickBooks.
1. What is the FIRST step to resolve a bank reconciliation discrepancy?
A. Delete all transactions
B. Compare bank statement with QuickBooks register
C. Create a new bank account
D. Export data to Excel
Explanation: The first step is always to compare records before making changes.
2. Which feature helps automatically import bank transactions?
A. Reports
B. Payroll
C. Bank Feed
D. Sales Tax Center
Explanation: Bank Feed connects bank accounts for automatic imports.
3. If a transaction is duplicated in QuickBooks, what should be done?
A. Ignore it
B. Exclude or delete duplicate transaction
C. Increase tax rate
D. Close company file
Explanation: Duplicates distort reports and must be removed.
4. What does reconciliation ensure?
A. Higher profits
B. Accuracy between bank and QuickBooks records
C. Faster payroll
D. Customer tracking
Explanation: Reconciliation ensures financial accuracy.
5. Where are reconciliations performed?
A. Dashboard
B. Invoice page
C. Accounting > Reconcile section
D. Reports center
Explanation: The reconciliation tool is under Accounting.
6. If bank balance is higher than QuickBooks, likely issue is:
A. Missing customers
B. Unrecorded deposits in QuickBooks
C. Wrong logo
D. Tax error
Explanation: Missing deposits cause lower QuickBooks balance.
, 7. Which report helps verify reconciliation?
A. Sales report
B. Reconciliation report
C. Inventory report
D. Payroll summary
Explanation: It summarizes reconciliation results.
8. What does “Match” mean in bank feed?
A. Delete transaction
B. Create invoice
C. Link bank transaction to existing QuickBooks entry
D. Export data
Explanation: Matching avoids duplicates.
9. If reconciliation does not balance, you should:
A. Close company
B. Ignore difference
C. Review beginning balance and missing transactions
D. Restart computer
Explanation: Beginning balance errors are common issues.
10. Which item can cause reconciliation errors?
A. Logo size
B. Uncleared transactions
C. Email settings
D. Theme color
Explanation: Uncleared items affect balance.
PRACTICAL SECTION (Q11–Q50)
11. What is the main purpose of QuickBooks Online?
A. Social media management
B. Accounting and bookkeeping
C. Graphic design
D. Video editing
Explanation: It is an accounting software.
12. What is a Chart of Accounts?
A. Customer list
B. List of financial accounts in business
C. Invoice template
D. Payroll list
Explanation: It organizes all accounts.
13. Which item is a liability?
A. Cash
B. Equipment
C. Loan payable
Questions & Answers (Practice Mock Exam) Most Asked 100
Questions And Verified Answers | A+ Success Kit”
CASE-BASED SECTION (Q1–Q10)
Case 1: A small business owner uses QuickBooks Online to track sales, expenses, and bank
transactions. They notice mismatched balances between the bank feed and QuickBooks.
1. What is the FIRST step to resolve a bank reconciliation discrepancy?
A. Delete all transactions
B. Compare bank statement with QuickBooks register
C. Create a new bank account
D. Export data to Excel
Explanation: The first step is always to compare records before making changes.
2. Which feature helps automatically import bank transactions?
A. Reports
B. Payroll
C. Bank Feed
D. Sales Tax Center
Explanation: Bank Feed connects bank accounts for automatic imports.
3. If a transaction is duplicated in QuickBooks, what should be done?
A. Ignore it
B. Exclude or delete duplicate transaction
C. Increase tax rate
D. Close company file
Explanation: Duplicates distort reports and must be removed.
4. What does reconciliation ensure?
A. Higher profits
B. Accuracy between bank and QuickBooks records
C. Faster payroll
D. Customer tracking
Explanation: Reconciliation ensures financial accuracy.
5. Where are reconciliations performed?
A. Dashboard
B. Invoice page
C. Accounting > Reconcile section
D. Reports center
Explanation: The reconciliation tool is under Accounting.
6. If bank balance is higher than QuickBooks, likely issue is:
A. Missing customers
B. Unrecorded deposits in QuickBooks
C. Wrong logo
D. Tax error
Explanation: Missing deposits cause lower QuickBooks balance.
, 7. Which report helps verify reconciliation?
A. Sales report
B. Reconciliation report
C. Inventory report
D. Payroll summary
Explanation: It summarizes reconciliation results.
8. What does “Match” mean in bank feed?
A. Delete transaction
B. Create invoice
C. Link bank transaction to existing QuickBooks entry
D. Export data
Explanation: Matching avoids duplicates.
9. If reconciliation does not balance, you should:
A. Close company
B. Ignore difference
C. Review beginning balance and missing transactions
D. Restart computer
Explanation: Beginning balance errors are common issues.
10. Which item can cause reconciliation errors?
A. Logo size
B. Uncleared transactions
C. Email settings
D. Theme color
Explanation: Uncleared items affect balance.
PRACTICAL SECTION (Q11–Q50)
11. What is the main purpose of QuickBooks Online?
A. Social media management
B. Accounting and bookkeeping
C. Graphic design
D. Video editing
Explanation: It is an accounting software.
12. What is a Chart of Accounts?
A. Customer list
B. List of financial accounts in business
C. Invoice template
D. Payroll list
Explanation: It organizes all accounts.
13. Which item is a liability?
A. Cash
B. Equipment
C. Loan payable
