SHRM TALENT ACQUISITION EXAM
QUESTIONS & ACTUAL CORRECT
ANSWERS
Applicants Per Opening - Correct Answer ✔✔ Gauges the job's popularity. A large
number of applicants could indicate high demand for jobs in that particular area, or a job
description that's too broad.
# of Submitted Applicants / Per Opening - Correct Answer ✔✔ Applicants Per Opening
Formula
Application Completion Rate - Correct Answer ✔✔ Tracking this rate helps hiring
managers optimize their recruitment process. Finding the right talent is a difficult task,
therefore they need to make sure there are not unnecessary drop-offs.
# of Submitted Applicants / Total # of Candidates Who Started an Application - Correct
Answer ✔✔ Application Completion Rate Formula
Candidate Experience - Correct Answer ✔✔ The candidates impression of the overall
recruitment process, from the moment the candidate peruses your website for available
jobs, to completing the application, to interviewing, and finally to receiving the job offer.
To gather this data, you will need to obtain the information from the candidates. This
can be done via a survey. By tracking surveys, you will be able to see the positives and
negatives with your recruiting process from the candidate perspective.
App Abandonment Rate% = # of Candidates that Quit the App Process /# of Candidates
that began Filling Out the App x 100 - Correct Answer ✔✔ Candidate Experience
Formula
Candidate Job Satisfaction - Correct Answer ✔✔ An excellent way to track whether the
expectations set during the recruiting process match reality. A low candidate job
satisfaction rate highlights a mismanagement of expectations or incomplete job
descriptions. A realistic job preview can work to prevent misconceptions about the job.
This, like the applicant experience, can be measured by surveys presented to the new
employee.
1. Calculate the total # of candidates polled (1,000)
2. Count the Total # of positive responses (200)
3. Divide the # of positive responses by the total # of candidates (0.02)
, 4. Multiply the quotient by 100 = 20% - Correct Answer ✔✔ Candidate Job Satisfaction
Formula
Cost per Hire - Correct Answer ✔✔ Total cost invested in hiring divided by the number
of hires. This normally includes advertising costs, recruiting agency fees, candidate
expenses (on-boarding time), training costs, etc. By quantifying all the categories, you
can then calculate the total recruitment cost.
Total Internal Cost + Total External Cost (Total Recruitment Cost) / Total # of Hires -
Correct Answer ✔✔ Cost per Hire Formula
First Year Attrition - Correct Answer ✔✔ Track the total # of new EE who stayed with
your organization for a year, from the total # of EE you had when that period began.
Measuring first year attrition provides insight into whether or not you are meeting the
candidate's expectations or perception of the job, versus the reality of it. The rate also
provides an indication of whether or not you need to find out why the perception versus
the reality differ and implement a fix to the issues.
(Total # of EE who left / Total EE at Start of Period) x 100 - Correct Answer ✔✔ First
Year Attrition Formula
Hiring Manager Satisfaction - Correct Answer ✔✔ Recruiting metric that in indicative of
successful recruiting metrics. When the hiring manager is satisfied with the new
candidate, the candidate is likely to perform well, and become a true team member. In
other words, the candidate is more likely to be identified as a successful hire for the
manager
You can use a tool like Survey Monkey. Data from leading or closed satisfaction
questions and ranking questions can also help identify what is working, and what needs
improvement.
Offer Acceptance Rate - Correct Answer ✔✔ Tracks how many of the offers you extend
to candidates are accepted, and normally is tracked after the application and interview
processes have been completed.
When candidates do not accept the offer, it can be very frustrating for the team, as they
have worked tirelessly to move the candidate through the recruitment process. Tracking
the rates over time will allow you to see how effective your recruitment strategies are in
your organization.
(# of Acceptances / # of Offers) x 100 - Correct Answer ✔✔ Offer Acceptance Rate
Formula
Percentage of Open Positions - Correct Answer ✔✔ This % compared to the total # of
positions can be applied to specific departments or to the entire organization. A high
QUESTIONS & ACTUAL CORRECT
ANSWERS
Applicants Per Opening - Correct Answer ✔✔ Gauges the job's popularity. A large
number of applicants could indicate high demand for jobs in that particular area, or a job
description that's too broad.
# of Submitted Applicants / Per Opening - Correct Answer ✔✔ Applicants Per Opening
Formula
Application Completion Rate - Correct Answer ✔✔ Tracking this rate helps hiring
managers optimize their recruitment process. Finding the right talent is a difficult task,
therefore they need to make sure there are not unnecessary drop-offs.
# of Submitted Applicants / Total # of Candidates Who Started an Application - Correct
Answer ✔✔ Application Completion Rate Formula
Candidate Experience - Correct Answer ✔✔ The candidates impression of the overall
recruitment process, from the moment the candidate peruses your website for available
jobs, to completing the application, to interviewing, and finally to receiving the job offer.
To gather this data, you will need to obtain the information from the candidates. This
can be done via a survey. By tracking surveys, you will be able to see the positives and
negatives with your recruiting process from the candidate perspective.
App Abandonment Rate% = # of Candidates that Quit the App Process /# of Candidates
that began Filling Out the App x 100 - Correct Answer ✔✔ Candidate Experience
Formula
Candidate Job Satisfaction - Correct Answer ✔✔ An excellent way to track whether the
expectations set during the recruiting process match reality. A low candidate job
satisfaction rate highlights a mismanagement of expectations or incomplete job
descriptions. A realistic job preview can work to prevent misconceptions about the job.
This, like the applicant experience, can be measured by surveys presented to the new
employee.
1. Calculate the total # of candidates polled (1,000)
2. Count the Total # of positive responses (200)
3. Divide the # of positive responses by the total # of candidates (0.02)
, 4. Multiply the quotient by 100 = 20% - Correct Answer ✔✔ Candidate Job Satisfaction
Formula
Cost per Hire - Correct Answer ✔✔ Total cost invested in hiring divided by the number
of hires. This normally includes advertising costs, recruiting agency fees, candidate
expenses (on-boarding time), training costs, etc. By quantifying all the categories, you
can then calculate the total recruitment cost.
Total Internal Cost + Total External Cost (Total Recruitment Cost) / Total # of Hires -
Correct Answer ✔✔ Cost per Hire Formula
First Year Attrition - Correct Answer ✔✔ Track the total # of new EE who stayed with
your organization for a year, from the total # of EE you had when that period began.
Measuring first year attrition provides insight into whether or not you are meeting the
candidate's expectations or perception of the job, versus the reality of it. The rate also
provides an indication of whether or not you need to find out why the perception versus
the reality differ and implement a fix to the issues.
(Total # of EE who left / Total EE at Start of Period) x 100 - Correct Answer ✔✔ First
Year Attrition Formula
Hiring Manager Satisfaction - Correct Answer ✔✔ Recruiting metric that in indicative of
successful recruiting metrics. When the hiring manager is satisfied with the new
candidate, the candidate is likely to perform well, and become a true team member. In
other words, the candidate is more likely to be identified as a successful hire for the
manager
You can use a tool like Survey Monkey. Data from leading or closed satisfaction
questions and ranking questions can also help identify what is working, and what needs
improvement.
Offer Acceptance Rate - Correct Answer ✔✔ Tracks how many of the offers you extend
to candidates are accepted, and normally is tracked after the application and interview
processes have been completed.
When candidates do not accept the offer, it can be very frustrating for the team, as they
have worked tirelessly to move the candidate through the recruitment process. Tracking
the rates over time will allow you to see how effective your recruitment strategies are in
your organization.
(# of Acceptances / # of Offers) x 100 - Correct Answer ✔✔ Offer Acceptance Rate
Formula
Percentage of Open Positions - Correct Answer ✔✔ This % compared to the total # of
positions can be applied to specific departments or to the entire organization. A high
