SHRM TEST BANK EXAM QUESTIONS
& ACCURATE COMPLETE SOLUTIONS
PASSED 100%
Government Body that requires organizations to electronically submit illness and injury
data - Correct Answer ✔✔ Occupational Safety and Health Administration
A key manager is retiring, and the company wants her to keep working in a part-time
capacity. She will work 20 hours a week and continue to perform a portion of her old
duties. What Fair Labor Standards Act (FLSA) classification should the HR manager
recommend for the manager? - Correct Answer ✔✔ Exempt employee
What type of communication helps ensure an employer's compliance with federal, state,
and local law? - Correct Answer ✔✔ Labor Posters
A company that receives federal contracts learns that an employee has recently been
convicted of a drug-related offense. The employee has a signed acknowledgment form
in their personnel file. Under the Drug-Free Workplace Act, what action must the
employer take? - Correct Answer ✔✔ Impose a sanction on the convicted employee or
require satisfactory participation in a rehabilitation program.
Which of the following is a notable provision of the Department of Labor's electronic
guidelines for data storage? - Correct Answer ✔✔ Records must be convertible into
readable paper copy to satisfy obligations under Title I of ERISA
How does the Weingarten case apply to an investigatory meeting to obtain information
that is the basis for disciplinary action? - Correct Answer ✔✔ It allows a union
representative to be present during the meeting.
An HR practitioner voices concerns regarding the actions of an administrative agency
through phone calls, letters, and personal visits to elected officials. Which practice is
being described? - Correct Answer ✔✔ Public comment period
Which must be permitted when conducting an investigative interview of a union
employee? - Correct Answer ✔✔ Union representative adding information supporting
the employee's case
How does the Weingarten ruling apply to nonunion employees? - Correct Answer ✔✔
Weingarten does not require that nonunion employees be allowed union representation
during investigatory interviews.
,Which does not count toward the regular rate of pay for overtime calculations? - Correct
Answer ✔✔ Discretionary Bonuses
Which of the following is the best reason to maintain employment records
electronically? - Correct Answer ✔✔ Easier storage and access for records that span
many years
Which U.S. Supreme Court case found the practice of hiring a male with preschool-
aged children over a woman with preschool-aged children to be in violation of Title VII?
- Correct Answer ✔✔ Phillips v. Martin Marietta Corporation
Workplace harassment is a violation of which legislation? - Correct Answer ✔✔ Title VII
of the Civil Rights Act of 1964
Which employee must be paid overtime under the Fair Labor Standards Act (FLSA)? -
Correct Answer ✔✔ Manager who earns $450 per week
What is the purpose of an HR compliance checklist? - Correct Answer ✔✔ To help
ensure that the organization fulfills the requirements of HR laws and regulations
What U.S. employer action does the Patient Protection and Affordable Care Act
(PPACA) require? - Correct Answer ✔✔ Give plan participants a summary of benefits
and coverage prior to an enrollment change.
An employee was denied a cost-of-living increase given to other employees while he
served on military duty overseas for two years. Which act has been violated? - Correct
Answer ✔✔ Uniformed Services Employment and Reemployment Rights Act
(USERRA)
An organization is opening a new factory in the United States. Due to availability issues,
the factory will be temporarily unable to comply with an OSHA standard regarding
required safety equipment. What should the organization do? - Correct Answer ✔✔
Apply to OSHA for a temporary variance from the standard due to the unavailability of
required equipment.
Key contributors to a recently completed project received bonuses. A male employee
received $4,000. A female employee in another state received $10,000. The male
employee files a complaint with the Equal Employment Opportunity Commission
(EEOC). The EEOC does not find reasonable cause for the complaint. What may
happen next? - Correct Answer ✔✔ The male employee may file a lawsuit against the
employer.
An employee believes his union rights have been violated. Who should the employee
contact first to file a charge? - Correct Answer ✔✔ NLRB
,What did United States v. Windsor, Obergefell v. Hodges, and similar Supreme Court
rulings establish? - Correct Answer ✔✔ It is unconstitutional for one state to not
recognize the same-sex marriages recognized by other states.
Which position may require an applicant to take a polygraph test? - Correct Answer ✔✔
Delivery driver for a pharmaceutical firm
Which is an employee right identified under the Occupational Safety and Health (OSH)
Act? - Correct Answer ✔✔ Requesting an OSHA inspection
When does disparate treatment occur? - Correct Answer ✔✔ When a manager asks
only female applicants questions about child care
Which authoritative resource is considered an agency guideline? - Correct Answer ✔✔
Opinion letter
The 70-20-10 model created by the Center for Creative Leadership identifies three
clusters of experiences to develop people. Which type of experience does the 70 in the
model represent? - Correct Answer ✔✔ Challenging assignments
Which is a trend in career development that an HR team leader must consider before
engaging in career planning with team members? - Correct Answer ✔✔ The employee
is expected to assume greater individual responsibility for career development.
Which best demonstrates job enlargement? - Correct Answer ✔✔ A bank teller handles
deposits and disbursements and also sells certificates of deposit.
Which program gives technical workers the ability to earn as much as they would in a
management position? - Correct Answer ✔✔ Dual career ladder
Which characteristic is critical to a good training objective? - Correct Answer ✔✔ Stating
what the learner will be able to do after the training
Although the founder of an organization is very competent, she has alienated nearly
everyone in the organization. Colleagues have tried to share their concerns; however,
she does not believe there to be an issue. Rather she believes she merely has a direct
approach. Which assessment tool is best suited to display how her directness is
impacting others? - Correct Answer ✔✔ 360-degree assessments
Which is a disadvantage of instructor-led training? - Correct Answer ✔✔ Less effective
for large groups
Many employees in the manufacturing department will be retiring in the next six months.
The department supervisor asks the HR manager to identify ways to capture the
employees' knowledge. In order to address this request, what should the HR manager
, identify first? - Correct Answer ✔✔ The knowledge that will be lost when the employees
retire
What positive outcome will result from coaching high-potential employees? - Correct
Answer ✔✔ Employees will contribute more effectively to the organization.
Which organizational initiative should HR recommend to resolve glass ceiling issues for
women? - Correct Answer ✔✔ Leadership development and mentoring programs
Which is the primary purpose of creating and communicating training program
objectives? - Correct Answer ✔✔ To support measurement of the acquisition of learning
How can management best establish a culture that values career development in an
individual development plan (IDP)? - Correct Answer ✔✔ Link career development to
business objectives.
Which development approach is best suited for senior leaders? - Correct Answer ✔✔
Executive coaching
Which term is best described as traditionally higher-level leadership responsibilities
being transferred to leaders at lower levels? - Correct Answer ✔✔ Task migration
What is the primary purpose of the analysis step of the ADDIE process? - Correct
Answer ✔✔ To identify gaps between actual and desired performance
Which factor differentiates successful training programs from unsuccessful programs? -
Correct Answer ✔✔ Results showing transfer of learning
Which method would be most effective when training a new receptionist to operate the
phone system? - Correct Answer ✔✔ Demonstrating the system
Which factor is most important to consider when an organization is seeking to globalize
its leadership development program? - Correct Answer ✔✔ The culture in each country
as it affects how leaders emerge
In an e-learning environment, what type of learning is being used when participants
gather for discussion online at a specific time? - Correct Answer ✔✔ Synchronous
learning
What type of organization embraces change, tolerates risk, and views failures as an
opportunity to learn? - Correct Answer ✔✔ Learning organization
HR is interviewing candidates who will have to think on their feet and keep calm in high-
pressure, high-stakes, and emotionally charged situations. Which leadership
development method is best suited to develop this skill? - Correct Answer ✔✔ Hardship
testing
& ACCURATE COMPLETE SOLUTIONS
PASSED 100%
Government Body that requires organizations to electronically submit illness and injury
data - Correct Answer ✔✔ Occupational Safety and Health Administration
A key manager is retiring, and the company wants her to keep working in a part-time
capacity. She will work 20 hours a week and continue to perform a portion of her old
duties. What Fair Labor Standards Act (FLSA) classification should the HR manager
recommend for the manager? - Correct Answer ✔✔ Exempt employee
What type of communication helps ensure an employer's compliance with federal, state,
and local law? - Correct Answer ✔✔ Labor Posters
A company that receives federal contracts learns that an employee has recently been
convicted of a drug-related offense. The employee has a signed acknowledgment form
in their personnel file. Under the Drug-Free Workplace Act, what action must the
employer take? - Correct Answer ✔✔ Impose a sanction on the convicted employee or
require satisfactory participation in a rehabilitation program.
Which of the following is a notable provision of the Department of Labor's electronic
guidelines for data storage? - Correct Answer ✔✔ Records must be convertible into
readable paper copy to satisfy obligations under Title I of ERISA
How does the Weingarten case apply to an investigatory meeting to obtain information
that is the basis for disciplinary action? - Correct Answer ✔✔ It allows a union
representative to be present during the meeting.
An HR practitioner voices concerns regarding the actions of an administrative agency
through phone calls, letters, and personal visits to elected officials. Which practice is
being described? - Correct Answer ✔✔ Public comment period
Which must be permitted when conducting an investigative interview of a union
employee? - Correct Answer ✔✔ Union representative adding information supporting
the employee's case
How does the Weingarten ruling apply to nonunion employees? - Correct Answer ✔✔
Weingarten does not require that nonunion employees be allowed union representation
during investigatory interviews.
,Which does not count toward the regular rate of pay for overtime calculations? - Correct
Answer ✔✔ Discretionary Bonuses
Which of the following is the best reason to maintain employment records
electronically? - Correct Answer ✔✔ Easier storage and access for records that span
many years
Which U.S. Supreme Court case found the practice of hiring a male with preschool-
aged children over a woman with preschool-aged children to be in violation of Title VII?
- Correct Answer ✔✔ Phillips v. Martin Marietta Corporation
Workplace harassment is a violation of which legislation? - Correct Answer ✔✔ Title VII
of the Civil Rights Act of 1964
Which employee must be paid overtime under the Fair Labor Standards Act (FLSA)? -
Correct Answer ✔✔ Manager who earns $450 per week
What is the purpose of an HR compliance checklist? - Correct Answer ✔✔ To help
ensure that the organization fulfills the requirements of HR laws and regulations
What U.S. employer action does the Patient Protection and Affordable Care Act
(PPACA) require? - Correct Answer ✔✔ Give plan participants a summary of benefits
and coverage prior to an enrollment change.
An employee was denied a cost-of-living increase given to other employees while he
served on military duty overseas for two years. Which act has been violated? - Correct
Answer ✔✔ Uniformed Services Employment and Reemployment Rights Act
(USERRA)
An organization is opening a new factory in the United States. Due to availability issues,
the factory will be temporarily unable to comply with an OSHA standard regarding
required safety equipment. What should the organization do? - Correct Answer ✔✔
Apply to OSHA for a temporary variance from the standard due to the unavailability of
required equipment.
Key contributors to a recently completed project received bonuses. A male employee
received $4,000. A female employee in another state received $10,000. The male
employee files a complaint with the Equal Employment Opportunity Commission
(EEOC). The EEOC does not find reasonable cause for the complaint. What may
happen next? - Correct Answer ✔✔ The male employee may file a lawsuit against the
employer.
An employee believes his union rights have been violated. Who should the employee
contact first to file a charge? - Correct Answer ✔✔ NLRB
,What did United States v. Windsor, Obergefell v. Hodges, and similar Supreme Court
rulings establish? - Correct Answer ✔✔ It is unconstitutional for one state to not
recognize the same-sex marriages recognized by other states.
Which position may require an applicant to take a polygraph test? - Correct Answer ✔✔
Delivery driver for a pharmaceutical firm
Which is an employee right identified under the Occupational Safety and Health (OSH)
Act? - Correct Answer ✔✔ Requesting an OSHA inspection
When does disparate treatment occur? - Correct Answer ✔✔ When a manager asks
only female applicants questions about child care
Which authoritative resource is considered an agency guideline? - Correct Answer ✔✔
Opinion letter
The 70-20-10 model created by the Center for Creative Leadership identifies three
clusters of experiences to develop people. Which type of experience does the 70 in the
model represent? - Correct Answer ✔✔ Challenging assignments
Which is a trend in career development that an HR team leader must consider before
engaging in career planning with team members? - Correct Answer ✔✔ The employee
is expected to assume greater individual responsibility for career development.
Which best demonstrates job enlargement? - Correct Answer ✔✔ A bank teller handles
deposits and disbursements and also sells certificates of deposit.
Which program gives technical workers the ability to earn as much as they would in a
management position? - Correct Answer ✔✔ Dual career ladder
Which characteristic is critical to a good training objective? - Correct Answer ✔✔ Stating
what the learner will be able to do after the training
Although the founder of an organization is very competent, she has alienated nearly
everyone in the organization. Colleagues have tried to share their concerns; however,
she does not believe there to be an issue. Rather she believes she merely has a direct
approach. Which assessment tool is best suited to display how her directness is
impacting others? - Correct Answer ✔✔ 360-degree assessments
Which is a disadvantage of instructor-led training? - Correct Answer ✔✔ Less effective
for large groups
Many employees in the manufacturing department will be retiring in the next six months.
The department supervisor asks the HR manager to identify ways to capture the
employees' knowledge. In order to address this request, what should the HR manager
, identify first? - Correct Answer ✔✔ The knowledge that will be lost when the employees
retire
What positive outcome will result from coaching high-potential employees? - Correct
Answer ✔✔ Employees will contribute more effectively to the organization.
Which organizational initiative should HR recommend to resolve glass ceiling issues for
women? - Correct Answer ✔✔ Leadership development and mentoring programs
Which is the primary purpose of creating and communicating training program
objectives? - Correct Answer ✔✔ To support measurement of the acquisition of learning
How can management best establish a culture that values career development in an
individual development plan (IDP)? - Correct Answer ✔✔ Link career development to
business objectives.
Which development approach is best suited for senior leaders? - Correct Answer ✔✔
Executive coaching
Which term is best described as traditionally higher-level leadership responsibilities
being transferred to leaders at lower levels? - Correct Answer ✔✔ Task migration
What is the primary purpose of the analysis step of the ADDIE process? - Correct
Answer ✔✔ To identify gaps between actual and desired performance
Which factor differentiates successful training programs from unsuccessful programs? -
Correct Answer ✔✔ Results showing transfer of learning
Which method would be most effective when training a new receptionist to operate the
phone system? - Correct Answer ✔✔ Demonstrating the system
Which factor is most important to consider when an organization is seeking to globalize
its leadership development program? - Correct Answer ✔✔ The culture in each country
as it affects how leaders emerge
In an e-learning environment, what type of learning is being used when participants
gather for discussion online at a specific time? - Correct Answer ✔✔ Synchronous
learning
What type of organization embraces change, tolerates risk, and views failures as an
opportunity to learn? - Correct Answer ✔✔ Learning organization
HR is interviewing candidates who will have to think on their feet and keep calm in high-
pressure, high-stakes, and emotionally charged situations. Which leadership
development method is best suited to develop this skill? - Correct Answer ✔✔ Hardship
testing
