SHRM-CP EXAM- WORKPLACE
(MANAGING A GLOBAL
WORKFORCE) QUESTIONS &
CORRECT ANSWERS
Which critical role must HR assume in light of globalization? - Correct Answer ✔✔
Balance an organization's global strategy with policy localization to reflect national
cultures and laws
Which is critical when considering forces for globalization? - Correct Answer ✔✔
Understand which forces are significant to the organization
Which statement characterizes globalization? - Correct Answer ✔✔ Global markets,
economies, and technologies are increasingly interconnected
What term describes a web of interconnectedness or the movement of people (labor)
and knowledge (technology) across borders? - Correct Answer ✔✔ Globalization
Which is an example of a "push" factor in globalization? - Correct Answer ✔✔ Current
home-country market saturation
Which of Perlmutter's orientations allows HR to standardize its practices globally without
the need for adaptation? - Correct Answer ✔✔ Ethnocentric
Which is a "push" factor for global expansion? - Correct Answer ✔✔ Need for new
markets
Which strategy should HR recommend to embrace diversity in the workforce at a
greenfield operation? - Correct Answer ✔✔ Local responsiveness
Which factor influences an organization to expand globally? - Correct Answer ✔✔
Saturated market demand at home
How can HR ensure that the relative value of a position in a global organization is the
same regardless of where the work is done? - Correct Answer ✔✔ Use global job
classifications.
What is the difference between offshoring and outsourcing? - Correct Answer ✔✔
Offshoring relocates processes or production to another country; outsourcing transfers
portions of work to outside suppliers
(MANAGING A GLOBAL
WORKFORCE) QUESTIONS &
CORRECT ANSWERS
Which critical role must HR assume in light of globalization? - Correct Answer ✔✔
Balance an organization's global strategy with policy localization to reflect national
cultures and laws
Which is critical when considering forces for globalization? - Correct Answer ✔✔
Understand which forces are significant to the organization
Which statement characterizes globalization? - Correct Answer ✔✔ Global markets,
economies, and technologies are increasingly interconnected
What term describes a web of interconnectedness or the movement of people (labor)
and knowledge (technology) across borders? - Correct Answer ✔✔ Globalization
Which is an example of a "push" factor in globalization? - Correct Answer ✔✔ Current
home-country market saturation
Which of Perlmutter's orientations allows HR to standardize its practices globally without
the need for adaptation? - Correct Answer ✔✔ Ethnocentric
Which is a "push" factor for global expansion? - Correct Answer ✔✔ Need for new
markets
Which strategy should HR recommend to embrace diversity in the workforce at a
greenfield operation? - Correct Answer ✔✔ Local responsiveness
Which factor influences an organization to expand globally? - Correct Answer ✔✔
Saturated market demand at home
How can HR ensure that the relative value of a position in a global organization is the
same regardless of where the work is done? - Correct Answer ✔✔ Use global job
classifications.
What is the difference between offshoring and outsourcing? - Correct Answer ✔✔
Offshoring relocates processes or production to another country; outsourcing transfers
portions of work to outside suppliers
