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MNE3704 Assignment 5 (COMPLETE ANSWERS) Semester 1 2026 - DUE 28 April 2026

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MNE3704 Assignment 5 (COMPLETE ANSWERS) Semester 1 2026 - DUE 28 April 2026; 100% TRUSTED Complete, trusted solutions and explanations. For assistance, Whats-App 0.8.1..2.7.8..3.3.7.2... Ensure your success with us.. Question 1 Read the case study below and answer the questions that follow. Case Study: Mokoena Furniture Manufacturers (Pty) Ltd Mokoena Furniture Manufacturers (MFM) is a 100% black-owned family business based in Mamelodi, City of Tshwane, established in 1998 by Mr Thabo Mokoena. The firm manufactures office, school, and household furniture and has benefited from supplying furniture to public schools, municipalities, and small private firms. The business started informally but was later registered as a private company and is compliant with SARS, UIF, and CIPC requirements. MFM also holds a Level 2 B-BBEE status, which has assisted in securing government-related contracts. Ownership is structured as follows: • Thabo Mokoena (Founder): 80% • Lerato Mokoena (Operations): 6.67% • Kabelo Mokoena (Sales and Marketing): 6.67% • Sipho Mokoena (Finance and Administration): 6.67% The business employs 85 workers, most of whom come from surrounding townships. Many employees have been with the firm for over 10 years. Although MFM remains profitable, it is experiencing low growth and declining competitiveness. Imported furniture, e-commerce platforms, and technologically advanced competitors are putting pressure on prices and delivery times. Key challenges include: • The founder retains centralised control, approving all major decisions. • Family conflicts related to decision-making and remuneration are increasing. • Non-family employees feel there is limited career progression. • There is no written family constitution or succession plan, despite the founder approaching retirement age. • Strategic disagreements are emerging among the second generation: o Lerato supports automation and skills upgrading. o Kabelo argues for online sales and regional expansion (Gauteng, Limpopo, Mpumalanga). o Sipho favours a risk-averse approach, citing cash-flow uncertainties and economic instability in South Africa. Mr Mokoena has repeatedly resisted the idea of appointing independent advisors, believing that outsiders may not understand family values or township-based businesses. Read the case study below and answer the questions that follow. Case Study: Nkosi Engineering Solutions (Pty) Ltd Nkosi Engineering Solutions (NES) is a South African family-owned engineering and manufacturing company located in Ekurhuleni, Gauteng. Founded in 2001 by Mr Themba Nkosi, a mechanical engineer, the company supplies engineered components to clients in the mining, construction, and energy sectors. The firm employs approximately 120 employees, many drawn from surrounding communities, and has built a reputation for reliability, transformation, and technical competence. NES holds a Level 1 B-BBEE status and benefits from long-term supplier contracts. Ownership structure: Themba Nkosi (Founder & CEO): 75% Family Trust (benefiting spouse and children): 25% Mr Nkosi’s two adult children, Anele (Operations Manager) and Sibusiso (Business Development Manager), are actively involved in the business. Both have postgraduate qualifications and external industry experience. Mr Nkosi is 62 years old and beginning to consider stepping down as CEO. However, he continues to: • Make all major strategic, financial, and people decisions • Maintain personal control over key customer and supplier relationships • Delay formally naming a successor NES has no formal board of directors, only informal management meetings led by the CEO. Governance structures are largely undocumented, and dividend payments to shareholders via the family trust are irregular. The Role of the CEO’s Spouse Mrs Nomusa Nkosi, the CEO’s spouse, holds no official role in the company but is widely recognised as: • A trusted advisor and confidant to the CEO • An informal mediator during family disagreements • Highly influential in family decision-making Some managers perceive her involvement as stabilising, while others see it as informal power that bypasses governance structures. Emerging Challenges • Growing uncertainty about leadership continuity, • Sibling tension due to unclear succession expectations, • Concerns among employees and key clients regarding future stability, • Lack of institutional governance beyond the founder. Mr Nkosi supports succession in principle but has not determined how, when, or under what governance conditions leadership will be transferred.Using the case study, critically discuss how the CEO of a family business can: • Build an institution of governance beyond the founder. • Promote shareholder loyalty among family owners. • Create conditions that support an orderly transfer of leadership to a successor. Discuss CEO exit styles and the transfer of power in family businesses. Identify and explain three CEO exit styles commonly observed. Analyse how each exit style affects the transfer of power, authority, and legitimacy to successors. Evaluate which exit style Mr Nkosi appears to be exhibiting and discuss the risks this poses to succession. Discuss how a CEO can promote trust among family members while power and leadership are being transferred. Your discussion should include transparency and communication, fairness and role clarity, and the management of sibling relationships. Explain why the CEO’s spouse occupies a unique role in family business succession. Analyse the role played by Mrs Nkosi in the governance and succession process at Nkosi Engineering Solutions. Identify and explain four common CEO spouse role types in family businesses. Critically evaluate how each role type can either support or hinder the transfer of power. Indicate which role or roles best describe Mrs Nkosi and justify your answer using evidence from the case. Discuss the combined implications of CEO exit styles and CEO spouse roles for the success or failure of succession and the long term continuity of Nkosi Engineering Solutions. Using the Three Circle Model of Family Business, analyse the challenges currently facing Mokoena Furniture Manufacturers. Your answer should refer to issues arising from the family, ownership, and business systems. Discuss the risks associated with the lack of a formal succession plan at Mokoena Furniture Manufacturers. Propose practical steps that the Mokoena family should take to ensure a smooth leadership transition. Explain what is meant by the spirit of enterprise in a family business. Assess whether Mokoena Furniture Manufacturers is currently nurturing or suppressing this spirit, using reasons from the case. Advise how the next generation at Mokoena Furniture Manufacturers can contribute to entrepreneurial renewal without damaging family harmony. Using the case study, critically discuss how the CEO of a family business can build an institution of governance beyond the founder, promote shareholder loyalty among family owners, and create conditions that support an orderly transfer of leadership to a successor.

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MNE3704
Assignment 5 Semester 1 2026
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Due Date: 28 April 2026

QUESTION 1

1.1 Three-Circle Model Analysis

The Three-Circle Model explains that a family business is made up of three connected parts,
which are family, ownership, and management. These parts affect each other, so a problem
in one area affects the whole business.

In the family system, Mokoena Furniture Manufacturers is facing conflict between family
members. The second generation does not agree on the future of the business. One wants
growth through technology, another wants expansion, and another wants a cautious
approach. This shows emotional tension and lack of unity. The book explains that family
relationships can affect business decisions because emotions can override logical thinking
(Poza and Daugherty, 2018).




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QUESTION 1

1.1 Three-Circle Model Analysis

The Three-Circle Model explains that a family business is made up of three
connected parts, which are family, ownership, and management. These parts affect
each other, so a problem in one area affects the whole business.

In the family system, Mokoena Furniture Manufacturers is facing conflict between
family members. The second generation does not agree on the future of the
business. One wants growth through technology, another wants expansion, and
another wants a cautious approach. This shows emotional tension and lack of unity.
The book explains that family relationships can affect business decisions because
emotions can override logical thinking (Poza and Daugherty, 2018).

In the ownership system, the founder controls 80 percent of the business and
makes most decisions alone. This creates imbalance and limits the involvement of
other shareholders. The book shows that when ownership is not shared properly, it
can lead to conflict and poor decisions because not all voices are considered (Poza
and Daugherty, 2018).

In the management system, the business is struggling with low growth and
competition. The founder still controls all major decisions, which slows down change.
The book explains that centralised control and lack of adaptation can weaken the
business and make it less competitive (Poza and Daugherty, 2018).

These three systems are not balanced at MFM. Family conflict affects ownership
decisions, and ownership control affects management performance. This shows how
the whole system is under pressure.




1.2 Risks of no succession plan and solutions

The lack of a succession plan creates serious risks for the business. The book states
that failure in succession planning is one of the main reasons why family businesses
fail (Poza and Daugherty, 2018).
Disclaimer
Great care has been taken in the preparation of this document; however, the contents are provided "as is"
without any express or implied representations or warranties. The author accepts no responsibility or
liability for any actions taken based on the information contained within this document. This document is


intended solely for comparison, research, and reference purposes. Reproduction, resale, or transmission

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