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Hospitality Management Study Guide with Practice Questions andFBLA
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Hospitality Management Study Guide with Practice Questions and Answers
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FBLA Hospitality Management Study Guide with Practice QuestionsFBLA
and Answers.pdf
Hospitality Management Study Guide with Practice QuestionsFBLA
and Answers.pdf
Hospitality Management Study Guide with Practice Questions and Answers.pdf
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Terms in this set (114)
advertising any paid form of nonpersonal presentation and promotion of ideas,
goods, or services by an identified sponsor
aesthetic pollution the spoiling or contamination of the natural beauty and features of an
enviorment, due to poor planning and design of tourism projects
AIDA model a framework for creating an advertising message that that gets Attention,
holds Interest, stimulates Desire, and acheives Action
amateur sports athletic activities and competitions for athletes who do not get paid.
Amtrak a company that operates a railroad system with combined passenger and
rail service throughout the continental United States
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apprenticeship an educational, hands-on exspirience working in an established buisness
under the guidance of a skilled worker.
average daily rate (ADR) a rate based on total sales for the day divided by the total number of
sold rooms.
back of the house the area in a hospitality establishment that guests usually do not view,
including all areas responsible for food quality and production, such as
the kitchen and recieving, office, and storage areas
back of the house (lodging) the area in a lodging facility where support services take place which
guests usually do not view
bed-and-breakfasts (B&Bs) small unique inns that offer a full breakfast with a night's stay
behavioristics Statistics about consumers based on their knowledge, attitudes, use, or
response to a product
benefit a feature advantage of a product
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