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1 Organizational Behavior (OB) is the study of individuals, groups, and organizations.
2 Generally, cultural diversity is thought to improve patient satisfaction.
Which team's tasks are non-repetitive in nature and involve considerable application of
knowledge, judgment, and expertise, and as such draws its members from different
3
disciplines and functional units so that specialized expertise can be applied to the task(s)
at hand?
4 Which of the following is not one of the 3 dimensions associated with burnout?
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Terms in this set (175)
,Organizational Behavior (OB) is the false
study of individuals, groups, and
organizations.
According to the Institute of Medicine, false
research demonstrates that there are
no variations in the rates of medical
procedures by race and that all
patients receive equal treatment.
Due to the extensive training false
physicians receive in the care and
management of geriatric patients,
ageism is not an issue in the health
care industry.
The classical approach to false
management focused on the human
relations aspect in the workplace.
Diversity technically only refers to the false
following categories in the workplace:
Age, gender and race.
Theory X states that employees are true
unintelligent and lazy.
Over the next 50 years, White non- false
Hispanics are expected to be the
fastest growing segment of the
population.
People identifying as Asian, Hispanic true
or African American reported
communication difficulties with their
physician more often than white
patients.
, A major outcome of the interviewing false
program associated with the
Hawthorne Studies was that
researchers discovered that workers
were isolated, unrelated individuals.
Organizational behavior analyzes the false
entire organization and is a macro
perspective since the organization is
the unit being examined.
Stereotypically, workers from the false
Millennial generation are
characterized as dedicated,
hardworking, and loyal.
Although valid 20 years ago, false
Hofstede's Cultural Dimensions are no
longer applicable to understanding
the influence national culture has on
organizational and managerial
behaviors.
Generally, cultural diversity is thought true
to improve patient satisfaction.
The health care industry has been a false
leader for embracing diversity
management.
Because of our increasingly diverse false
population, health care professionals
need to be concerned about their
cultural competency, which is the
same as linguistic proficiency.