BADM 7200E – Faik Koray, Louisiana
State University (2026/2027 Academic
Year) Exam 1, 2 & 3 Question Bank with
Solutions
EXAM 1 (25 Questions)
Domain 1: Group Dynamics & Team Development (10 Questions)
1. Multiple-Choice A newly formed project team at a tech startup spends its first two meetings
introducing themselves, clarifying the project scope, and establishing basic ground rules.
Members are polite but tentative, avoiding conflict and looking to the appointed team leader
for direction. According to Tuckman's model of group development, which stage is this team
experiencing?
A) Storming
B) Norming
C) Performing
D) Forming
Answer: D) Forming [CORRECT]
Rationale: The Forming stage is characterized by orientation, uncertainty, and members getting
to know one another. Team members are typically polite, avoid conflict, and rely heavily on
leadership for guidance. The key distinction from Storming is the absence of conflict or
competition for roles; the key distinction from Norming is the lack of established cohesion or
shared identity.
2. Multiple-Choice During the third week of a marketing campaign project, team members
begin arguing about task assignments and questioning the project manager's decisions. Two
members compete for the role of lead strategist, and cliques begin to form. Which Tuckman
stage best describes this team's current state?
A) Forming
B) Storming
,C) Norming
D) Adjourning
Answer: B) Storming [CORRECT]
Rationale: The Storming stage is defined by conflict, power struggles, and competition for roles
and status. Members challenge authority, express disagreements about procedures, and may
form subgroups. This differs from Forming (where conflict is avoided) and Norming (where
conflict is resolved and cohesion develops).
3. Scenario-Based Application A cross-functional product development team has been working
together for six months. They have established clear communication protocols, mutual trust,
and a shared identity. Recently, they resolved a significant design conflict through collaborative
problem-solving without management intervention. They consistently meet deadlines with
minimal supervision. Which Tuckman stage are they demonstrating, and what is the key
indicator?
A) Norming—established protocols and trust
B) Performing—productive work toward shared goals with minimal supervision
C) Storming—resolved conflict indicates recent transition from conflict
D) Adjourning—task completion is imminent
Answer: B) Performing—productive work toward shared goals with minimal supervision
[CORRECT]
Rationale: The Performing stage is characterized by productive work toward shared goals, high
autonomy, and minimal need for external supervision. While the team shows Norming
characteristics (trust, protocols), the critical differentiator is their self-directed productivity and
ability to function effectively without management oversight. Adjourning would require task
completion and disbandment.
4. Multiple-Choice A temporary task force assembled to audit company financial processes
completes its final report and presents findings to the board. After the presentation, members
exchange contact information, celebrate at a dinner, and return to their permanent
departments. Which Tuckman stage is this team experiencing?
A) Performing
B) Adjourning
,C) Norming
D) Reforming
Answer: B) Adjourning [CORRECT]
Rationale: The Adjourning stage involves task completion, group disbandment, and reflection
on the team's accomplishments. Key indicators include formal closure activities (final
presentations), celebratory rituals, and members returning to previous roles. This stage is often
overlooked but is critical for temporary teams.
5. Select-All-That-Apply (SATA) Which of the following characteristics are typically observed
during Tuckman's Norming stage? (Select all that apply)
A) Establishment of group norms and shared expectations
B) High levels of interpersonal conflict and competition
C) Development of cohesion and trust among members
D) Clear role definition and acceptance of individual responsibilities
E) Dependence on the leader for all decision-making
Answer: A, C, D [CORRECT]
Rationale: The Norming stage is defined by cohesion, trust, establishment of group norms, and
clear role definitions. Conflict decreases as members resolve differences (eliminating B).
Dependence on the leader (E) is characteristic of Forming, not Norming, as Norming teams
develop shared leadership and autonomy.
Team Effectiveness (4 Questions)
6. Multiple-Choice Google's Project Aristotle research identified psychological safety as the
most important factor for team effectiveness. Which statement best defines psychological
safety in an organizational context?
A) The absence of any interpersonal conflict within the team
B) The belief that one can speak up, take risks, and express ideas without fear of punishment or
humiliation
C) A formal policy protecting employees from termination
D) The guarantee that all team decisions will be unanimous
Answer: B) The belief that one can speak up, take risks, and express ideas without fear of
punishment or humiliation [CORRECT]
, Rationale: Psychological safety, as defined by Amy Edmondson and confirmed by Google's
research, is a team climate where members feel safe to take interpersonal risks, ask questions,
and voice concerns without fear of negative consequences. It does not mean absence of conflict
(A) or unanimous decisions (D)—in fact, healthy disagreement is encouraged under
psychological safety.
7. Multiple-Choice A pharmaceutical company assembles a team comprising members from
R&D, marketing, regulatory affairs, and manufacturing to develop a new drug launch strategy.
This team structure is best described as:
A) A self-managed work team
B) A cross-functional team
C) A virtual team
D) A problem-solving team
Answer: B) A cross-functional team [CORRECT]
Rationale: Cross-functional teams integrate members from different functional areas (e.g.,
marketing, finance, operations) to work on common projects, leveraging diverse expertise. The
key distinction from self-managed teams (which emphasize autonomy without traditional
supervision) is the functional diversity. Virtual teams (C) are defined by geographic dispersion,
not functional composition.
8. Scenario-Based Application A software development team demonstrates high psychological
safety. During a retrospective meeting, a junior developer points out a critical flaw in the senior
architect's proposed database design. The architect thanks the developer, asks clarifying
questions, and revises the design accordingly. Which outcome is most likely to result from this
team's psychological safety?
A) Reduced innovation due to excessive focus on interpersonal harmony
B) Increased likelihood of early identification of errors and enhanced innovation
C) Slower decision-making due to need for consensus on all technical details
D) Decreased accountability as members become too comfortable challenging authority
Answer: B) Increased likelihood of early identification of errors and enhanced innovation
[CORRECT]
Rationale: Psychological safety enables early error detection (as seen in the junior developer's
willingness to challenge senior expertise) and fosters innovation by encouraging risk-taking and
State University (2026/2027 Academic
Year) Exam 1, 2 & 3 Question Bank with
Solutions
EXAM 1 (25 Questions)
Domain 1: Group Dynamics & Team Development (10 Questions)
1. Multiple-Choice A newly formed project team at a tech startup spends its first two meetings
introducing themselves, clarifying the project scope, and establishing basic ground rules.
Members are polite but tentative, avoiding conflict and looking to the appointed team leader
for direction. According to Tuckman's model of group development, which stage is this team
experiencing?
A) Storming
B) Norming
C) Performing
D) Forming
Answer: D) Forming [CORRECT]
Rationale: The Forming stage is characterized by orientation, uncertainty, and members getting
to know one another. Team members are typically polite, avoid conflict, and rely heavily on
leadership for guidance. The key distinction from Storming is the absence of conflict or
competition for roles; the key distinction from Norming is the lack of established cohesion or
shared identity.
2. Multiple-Choice During the third week of a marketing campaign project, team members
begin arguing about task assignments and questioning the project manager's decisions. Two
members compete for the role of lead strategist, and cliques begin to form. Which Tuckman
stage best describes this team's current state?
A) Forming
B) Storming
,C) Norming
D) Adjourning
Answer: B) Storming [CORRECT]
Rationale: The Storming stage is defined by conflict, power struggles, and competition for roles
and status. Members challenge authority, express disagreements about procedures, and may
form subgroups. This differs from Forming (where conflict is avoided) and Norming (where
conflict is resolved and cohesion develops).
3. Scenario-Based Application A cross-functional product development team has been working
together for six months. They have established clear communication protocols, mutual trust,
and a shared identity. Recently, they resolved a significant design conflict through collaborative
problem-solving without management intervention. They consistently meet deadlines with
minimal supervision. Which Tuckman stage are they demonstrating, and what is the key
indicator?
A) Norming—established protocols and trust
B) Performing—productive work toward shared goals with minimal supervision
C) Storming—resolved conflict indicates recent transition from conflict
D) Adjourning—task completion is imminent
Answer: B) Performing—productive work toward shared goals with minimal supervision
[CORRECT]
Rationale: The Performing stage is characterized by productive work toward shared goals, high
autonomy, and minimal need for external supervision. While the team shows Norming
characteristics (trust, protocols), the critical differentiator is their self-directed productivity and
ability to function effectively without management oversight. Adjourning would require task
completion and disbandment.
4. Multiple-Choice A temporary task force assembled to audit company financial processes
completes its final report and presents findings to the board. After the presentation, members
exchange contact information, celebrate at a dinner, and return to their permanent
departments. Which Tuckman stage is this team experiencing?
A) Performing
B) Adjourning
,C) Norming
D) Reforming
Answer: B) Adjourning [CORRECT]
Rationale: The Adjourning stage involves task completion, group disbandment, and reflection
on the team's accomplishments. Key indicators include formal closure activities (final
presentations), celebratory rituals, and members returning to previous roles. This stage is often
overlooked but is critical for temporary teams.
5. Select-All-That-Apply (SATA) Which of the following characteristics are typically observed
during Tuckman's Norming stage? (Select all that apply)
A) Establishment of group norms and shared expectations
B) High levels of interpersonal conflict and competition
C) Development of cohesion and trust among members
D) Clear role definition and acceptance of individual responsibilities
E) Dependence on the leader for all decision-making
Answer: A, C, D [CORRECT]
Rationale: The Norming stage is defined by cohesion, trust, establishment of group norms, and
clear role definitions. Conflict decreases as members resolve differences (eliminating B).
Dependence on the leader (E) is characteristic of Forming, not Norming, as Norming teams
develop shared leadership and autonomy.
Team Effectiveness (4 Questions)
6. Multiple-Choice Google's Project Aristotle research identified psychological safety as the
most important factor for team effectiveness. Which statement best defines psychological
safety in an organizational context?
A) The absence of any interpersonal conflict within the team
B) The belief that one can speak up, take risks, and express ideas without fear of punishment or
humiliation
C) A formal policy protecting employees from termination
D) The guarantee that all team decisions will be unanimous
Answer: B) The belief that one can speak up, take risks, and express ideas without fear of
punishment or humiliation [CORRECT]
, Rationale: Psychological safety, as defined by Amy Edmondson and confirmed by Google's
research, is a team climate where members feel safe to take interpersonal risks, ask questions,
and voice concerns without fear of negative consequences. It does not mean absence of conflict
(A) or unanimous decisions (D)—in fact, healthy disagreement is encouraged under
psychological safety.
7. Multiple-Choice A pharmaceutical company assembles a team comprising members from
R&D, marketing, regulatory affairs, and manufacturing to develop a new drug launch strategy.
This team structure is best described as:
A) A self-managed work team
B) A cross-functional team
C) A virtual team
D) A problem-solving team
Answer: B) A cross-functional team [CORRECT]
Rationale: Cross-functional teams integrate members from different functional areas (e.g.,
marketing, finance, operations) to work on common projects, leveraging diverse expertise. The
key distinction from self-managed teams (which emphasize autonomy without traditional
supervision) is the functional diversity. Virtual teams (C) are defined by geographic dispersion,
not functional composition.
8. Scenario-Based Application A software development team demonstrates high psychological
safety. During a retrospective meeting, a junior developer points out a critical flaw in the senior
architect's proposed database design. The architect thanks the developer, asks clarifying
questions, and revises the design accordingly. Which outcome is most likely to result from this
team's psychological safety?
A) Reduced innovation due to excessive focus on interpersonal harmony
B) Increased likelihood of early identification of errors and enhanced innovation
C) Slower decision-making due to need for consensus on all technical details
D) Decreased accountability as members become too comfortable challenging authority
Answer: B) Increased likelihood of early identification of errors and enhanced innovation
[CORRECT]
Rationale: Psychological safety enables early error detection (as seen in the junior developer's
willingness to challenge senior expertise) and fosters innovation by encouraging risk-taking and
