Final NHS 111 Exam 2 Questions With
100% Correct Answers.
What is a pathway - Answer A pathway is a FLOWCHART which is used to access the patients’
symptoms, it's presented in a user-friendly way
What is body map area - Answer Areas of the body that can be clicked to access a range of
pathways
What is typically known as nettle rash - Answer Uritria (hives)
What are 7 reasons for early exit - Answer 1. EMERGENCY - Unconscious, Fitting Or Choking
2. The phone line went dead
3. The ambulance crew arrived before the assessment has been completed
4. Transfer to a clinician
5. I have terminated the call or the caller has terminated the call
6. Triage Not Possible
7. The caller decided no further advice was needed
What are 7 reasons for transfer to clinican - Answer Local policy
The caller couldnt give adequate information in relation to the main symptoms
Caller refuse's disposition
Complex call
If the caller is feeling out of their depth with the call
If the call can not give adequate information about symptoms
Medical procedure or medication
If somebody says "I've hurt my back" what 2 factors do you need to establish - Answer If it is
an illness or injury, when did the pain occur.
List 4 in house clinician dispositions - Answer A clinician from our service will contact you
immediately, within 30 minutes, within 2 hour, within 4 hours.
What are the four elements contained within general worsening care advice - Answer Any
new symptoms, worsening, changes or any further concerns.
, What is interim care advice? - Answer Advice to help the caller or patient manage their
problem until further assessment and/or care is received
Home management can only be given by non clinical call handlers when? - Answer For cold
and flu symptoms only
When 3 things would indicate the caller has a predetermined management plan? - Answer
Known health condition
Firm plan in place
Current symptoms
What set of care advice will always be present within selected topics? - Answer Worsening
advice
Why is worsening advice so important? - Answer Informs the caller what to do if their
symptoms deteriorate, puts the responsibility back on the caller
Which body map area would you select if you need to access the cough pathway? - Answer
Chest
What are the major trauma categories and give me an example for each one - Answer 1.
Penetrating- gunshot, stabbing amputation etc 2. Blunt- thrown off a moving vehicle, machinery,
massive force etc 3. Environmental- major burns and chemical attacks 4. Other- Electrical
shocks, self harm, hanging, struck by lightning
List 2 signs a child may be confused - Answer May not know who or where they are
May not know what time or day it is when asked
When is a caller considered a repeat caller? - Answer When they have called more than 3
times in 4 days about the same problem
Define Neonatal age group - Answer 0 to 1 hour
Define infant age group - Answer 1 hour to 1 year
Define toddler age group - Answer 1-5 years
Define child age group - Answer 5-16 years
100% Correct Answers.
What is a pathway - Answer A pathway is a FLOWCHART which is used to access the patients’
symptoms, it's presented in a user-friendly way
What is body map area - Answer Areas of the body that can be clicked to access a range of
pathways
What is typically known as nettle rash - Answer Uritria (hives)
What are 7 reasons for early exit - Answer 1. EMERGENCY - Unconscious, Fitting Or Choking
2. The phone line went dead
3. The ambulance crew arrived before the assessment has been completed
4. Transfer to a clinician
5. I have terminated the call or the caller has terminated the call
6. Triage Not Possible
7. The caller decided no further advice was needed
What are 7 reasons for transfer to clinican - Answer Local policy
The caller couldnt give adequate information in relation to the main symptoms
Caller refuse's disposition
Complex call
If the caller is feeling out of their depth with the call
If the call can not give adequate information about symptoms
Medical procedure or medication
If somebody says "I've hurt my back" what 2 factors do you need to establish - Answer If it is
an illness or injury, when did the pain occur.
List 4 in house clinician dispositions - Answer A clinician from our service will contact you
immediately, within 30 minutes, within 2 hour, within 4 hours.
What are the four elements contained within general worsening care advice - Answer Any
new symptoms, worsening, changes or any further concerns.
, What is interim care advice? - Answer Advice to help the caller or patient manage their
problem until further assessment and/or care is received
Home management can only be given by non clinical call handlers when? - Answer For cold
and flu symptoms only
When 3 things would indicate the caller has a predetermined management plan? - Answer
Known health condition
Firm plan in place
Current symptoms
What set of care advice will always be present within selected topics? - Answer Worsening
advice
Why is worsening advice so important? - Answer Informs the caller what to do if their
symptoms deteriorate, puts the responsibility back on the caller
Which body map area would you select if you need to access the cough pathway? - Answer
Chest
What are the major trauma categories and give me an example for each one - Answer 1.
Penetrating- gunshot, stabbing amputation etc 2. Blunt- thrown off a moving vehicle, machinery,
massive force etc 3. Environmental- major burns and chemical attacks 4. Other- Electrical
shocks, self harm, hanging, struck by lightning
List 2 signs a child may be confused - Answer May not know who or where they are
May not know what time or day it is when asked
When is a caller considered a repeat caller? - Answer When they have called more than 3
times in 4 days about the same problem
Define Neonatal age group - Answer 0 to 1 hour
Define infant age group - Answer 1 hour to 1 year
Define toddler age group - Answer 1-5 years
Define child age group - Answer 5-16 years
