NHS-Pathways System Practice
Questions with Complete Solutions.
What are the different parts of the system called? (3 marks) - Answer - Module 0
- Module 1
- Module 2
What do these different parts do? (3 marks) - Answer - Module 0 is primarily concerned with
ruling out immediately life-threatening situations. Will be used predominantly by Health
Advisors.
- Module 1 contains a large database of "Pathways" from which the user chooses the most
suitable one to enable detailed assessment of symptoms. Will be used predominantly by Health
Advisors. Also includes the Body Map.
- Module 2 enables more detailed clinical assessment by a Clinican.
Why must questions be answered in order? (1 mark) - Answer - Because questions are
ordered so that most serious symptoms and potential causes are ruled out first
Must every question be verbally asked of a caller? Provide a reason for your answer (1 mark) -
Answer - No, every question must be answered but this does not always require that every
question is asked, since caller's often volunteer useful information without being directly asked
about it
What is an inferred question? (1 mark) - Answer - It is a question that usually does not need
to be asked because the answer is likely to be obvious
How are inferred questions indicated within the system? (1 mark) - Answer - They are in
upper case (captials)
How does the system handle "not sure" questions? (1 mark) - Answer - Depending on
balance of risk and the type of question being asked, "not sure" sometimes act as a "yes" and
sometimes acts as a "no"
What is a disposition (outcome) comprised of? (2 marks) - Answer - The type of care/skill set
required and a timeframe
Why are Pathways gender and age specific? (1 mark) - Answer - This is to accommodate the
different range of conditions and anatomical/physiological differences between different age
groups and genders
, What does clicking restart triage do? (3 marks) - Answer - It wipes all questions and answers
- Takes you right back to the very beginning of the NHS Pathways system
- It can also be used to change party from 1st to 3rd or vice versa
If someone had taken an overdose in an attempt to commit suicide would you select "injury" or
"illness or other health problem"? (1 mark) - Answer - Illness or other health problem
What is the purpose of the "Key Points"? (1 mark) - Answer - These tell you what the
Pathway should and shouldn't be used for
Can you remember what the purpose is of "the individual has been told to follow a particular
course of action"? (1 mark) - Answer - This allows you to identify patients with a known
health problem who have been advised to follow a particular course of action when they are ill
and where full symptom triage would not be appropriate
What piece of information is collected in Module 0 that influences the Pathways you can choose
at the Body Map? (1 mark) - Answer - Whether the problem is trauma (injury) or non-trauma
(illness) related
What is NHS Pathways? (2 marks) - Answer - It's a suite of hundreds of interlinked clinical
questions which are arranged into complex symptom-based flows or "Pathways". It also links to
a directory of services which holds details of relevant services in the local area
- NHS Pathways provides safe and effective clinical decision support to specially trained Health
Advisors and Clinicans who provide telephone assessment and advice to the public
What is Directory of Services (DoS)? (2 marks) - Answer - NHS Pathways links to a directory
of services referred to as the DoS. The DoS holds information on health and social care
providers within a locality. This information is provided by the providers themselves; it includes
information about the type of care provided and the hours within which this is delivered
What are the 5 age groups within the system and what age range does each of these cover? (10
marks) - Answer - Neonate: 0- 1 Hour
- Infant: 1 Hour - 12 Months
- Toddler: 1 - 5 Years
- Child: 5- 16 years
- Adult: 16 Years and over
What do you use when someone's symptoms are very vague and there is no specific Pathway
available? (1 mark) - Answer - Use "Other Symptoms" Pathway
Questions with Complete Solutions.
What are the different parts of the system called? (3 marks) - Answer - Module 0
- Module 1
- Module 2
What do these different parts do? (3 marks) - Answer - Module 0 is primarily concerned with
ruling out immediately life-threatening situations. Will be used predominantly by Health
Advisors.
- Module 1 contains a large database of "Pathways" from which the user chooses the most
suitable one to enable detailed assessment of symptoms. Will be used predominantly by Health
Advisors. Also includes the Body Map.
- Module 2 enables more detailed clinical assessment by a Clinican.
Why must questions be answered in order? (1 mark) - Answer - Because questions are
ordered so that most serious symptoms and potential causes are ruled out first
Must every question be verbally asked of a caller? Provide a reason for your answer (1 mark) -
Answer - No, every question must be answered but this does not always require that every
question is asked, since caller's often volunteer useful information without being directly asked
about it
What is an inferred question? (1 mark) - Answer - It is a question that usually does not need
to be asked because the answer is likely to be obvious
How are inferred questions indicated within the system? (1 mark) - Answer - They are in
upper case (captials)
How does the system handle "not sure" questions? (1 mark) - Answer - Depending on
balance of risk and the type of question being asked, "not sure" sometimes act as a "yes" and
sometimes acts as a "no"
What is a disposition (outcome) comprised of? (2 marks) - Answer - The type of care/skill set
required and a timeframe
Why are Pathways gender and age specific? (1 mark) - Answer - This is to accommodate the
different range of conditions and anatomical/physiological differences between different age
groups and genders
, What does clicking restart triage do? (3 marks) - Answer - It wipes all questions and answers
- Takes you right back to the very beginning of the NHS Pathways system
- It can also be used to change party from 1st to 3rd or vice versa
If someone had taken an overdose in an attempt to commit suicide would you select "injury" or
"illness or other health problem"? (1 mark) - Answer - Illness or other health problem
What is the purpose of the "Key Points"? (1 mark) - Answer - These tell you what the
Pathway should and shouldn't be used for
Can you remember what the purpose is of "the individual has been told to follow a particular
course of action"? (1 mark) - Answer - This allows you to identify patients with a known
health problem who have been advised to follow a particular course of action when they are ill
and where full symptom triage would not be appropriate
What piece of information is collected in Module 0 that influences the Pathways you can choose
at the Body Map? (1 mark) - Answer - Whether the problem is trauma (injury) or non-trauma
(illness) related
What is NHS Pathways? (2 marks) - Answer - It's a suite of hundreds of interlinked clinical
questions which are arranged into complex symptom-based flows or "Pathways". It also links to
a directory of services which holds details of relevant services in the local area
- NHS Pathways provides safe and effective clinical decision support to specially trained Health
Advisors and Clinicans who provide telephone assessment and advice to the public
What is Directory of Services (DoS)? (2 marks) - Answer - NHS Pathways links to a directory
of services referred to as the DoS. The DoS holds information on health and social care
providers within a locality. This information is provided by the providers themselves; it includes
information about the type of care provided and the hours within which this is delivered
What are the 5 age groups within the system and what age range does each of these cover? (10
marks) - Answer - Neonate: 0- 1 Hour
- Infant: 1 Hour - 12 Months
- Toddler: 1 - 5 Years
- Child: 5- 16 years
- Adult: 16 Years and over
What do you use when someone's symptoms are very vague and there is no specific Pathway
available? (1 mark) - Answer - Use "Other Symptoms" Pathway
