Test Bank For
Introduction to Information Systems 9th Edition By R. Kelly Rainer, Brad Prince
Chapter 1-14 With Technology Guide(1 2 3)
Package Title: Chapter 1, Testbank
Course Title: Rainer, IS 9e
Chapter Number: 1
Question type: Multiple Choice
1) A _______ chain is a temperature-controlled supply chain that maintains a ____-temperature
range to preserve and extend the shelf life or products, particularly food and pharmaceuticals.
a) cold; high
b) cold; low
c) hot; high
d) hot; low
Answer: b
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1: Discuss ways in which information technology can affect managers and
nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
2) _________ grocers find it profitable to invest in the highly efficient, large-scale ____ chains
required to make home grocery deliveries.
a) few; cold
b) few; hot
c) many; cold
d) many; hot
Answer: a
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1: Discuss ways in which information technology can affect managers and
nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
,3) To address the trends in the grocery industry, stores are primarily deploying new _____
strategies.
a) brick-and-mortar
b) cold chain
c) omnichannel
d) virtual
Answer: c
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
4) Grocers are deploying omnichannel strategies to address trends in the industry. This means
they are relying on the _____
a) physical store model since people want to select their own products particularly perishable
goods
b) pick-up model since people are still concerned about social distancing from the COVID-19
pandemic
c) use of multiple channels at one time (physical stores, e-commerce, mobile apps, and social
media)
d) use of online ordering and to-the-home delivery since customers prefer the convenience of this
option
Answer: c
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Synthesis
5) Online-grocery startups first appeared in the late ____ with ____ being one example.
,a) 1990s; UberEats
b) 1990s; Webvan
c) 2000s; UberEats
d) 2000s; Webvan
Answer: b
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
6) _____ is the largest grocer in the United States and is an example of superior ____
management.
a) Kroger; customer relationship
b) Kroger; supply chain
c) Walmart; customer relationship
d) Walmart; supply chain
Answer: d
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
7) Kroger uses _____ to enable digital pricing.
a) electronic labels
b) Internet of Things
c) smart shelves
d) supply chain management
Answer: a
Difficulty: Easy
Section Reference 1: Opening Case
, Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
8) _________ communicate with product _____ to report misplaced items that do not belong in
specific places.
a) Electronic labels; QR codes
b) Electronic labels; RFID tags
c) Smart shelves; QR codes
d) Smart shelves; RFID tags
Answer: d
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
9) Which of the following is NOT an example of a cashierless store?
a) Ahold Delhaize’s ―tap to go‖
b) Amazon Go
c) BingoBox
d) DoorDash
Answer: d
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
10) Click-and-collect is also called _____.
Introduction to Information Systems 9th Edition By R. Kelly Rainer, Brad Prince
Chapter 1-14 With Technology Guide(1 2 3)
Package Title: Chapter 1, Testbank
Course Title: Rainer, IS 9e
Chapter Number: 1
Question type: Multiple Choice
1) A _______ chain is a temperature-controlled supply chain that maintains a ____-temperature
range to preserve and extend the shelf life or products, particularly food and pharmaceuticals.
a) cold; high
b) cold; low
c) hot; high
d) hot; low
Answer: b
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1: Discuss ways in which information technology can affect managers and
nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
2) _________ grocers find it profitable to invest in the highly efficient, large-scale ____ chains
required to make home grocery deliveries.
a) few; cold
b) few; hot
c) many; cold
d) many; hot
Answer: a
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1: Discuss ways in which information technology can affect managers and
nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
,3) To address the trends in the grocery industry, stores are primarily deploying new _____
strategies.
a) brick-and-mortar
b) cold chain
c) omnichannel
d) virtual
Answer: c
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
4) Grocers are deploying omnichannel strategies to address trends in the industry. This means
they are relying on the _____
a) physical store model since people want to select their own products particularly perishable
goods
b) pick-up model since people are still concerned about social distancing from the COVID-19
pandemic
c) use of multiple channels at one time (physical stores, e-commerce, mobile apps, and social
media)
d) use of online ordering and to-the-home delivery since customers prefer the convenience of this
option
Answer: c
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Synthesis
5) Online-grocery startups first appeared in the late ____ with ____ being one example.
,a) 1990s; UberEats
b) 1990s; Webvan
c) 2000s; UberEats
d) 2000s; Webvan
Answer: b
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
6) _____ is the largest grocer in the United States and is an example of superior ____
management.
a) Kroger; customer relationship
b) Kroger; supply chain
c) Walmart; customer relationship
d) Walmart; supply chain
Answer: d
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
7) Kroger uses _____ to enable digital pricing.
a) electronic labels
b) Internet of Things
c) smart shelves
d) supply chain management
Answer: a
Difficulty: Easy
Section Reference 1: Opening Case
, Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
8) _________ communicate with product _____ to report misplaced items that do not belong in
specific places.
a) Electronic labels; QR codes
b) Electronic labels; RFID tags
c) Smart shelves; QR codes
d) Smart shelves; RFID tags
Answer: d
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
9) Which of the following is NOT an example of a cashierless store?
a) Ahold Delhaize’s ―tap to go‖
b) Amazon Go
c) BingoBox
d) DoorDash
Answer: d
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
10) Click-and-collect is also called _____.
