WGU-C720 Exam | Questions with 100% Correct
Answers | Verified | Latest Update 2026
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Practice questions for this set
Learn 1 /7 Study with Learn
Look at 100% of their finished product and stop inspection. Just build a quality
product in the first place.
Choose an answer
1 Performance 2 Crosby's "Quality is Free"
3 Deming's Management Philosophy 4 Aesthetics
Don't know?
Terms in this set (32)
Performance Primary operating characteristics of a product.
, Features Secondary characteristics that supplement the
product's basic function.
Conformance Degree to which a product's design and operating
characteristics match pre-established standards.
Servicability Speed, courtesy, and competence of repair.
Aesthetics How the product looks, feels, sounds, tastes,
smells.
Reliability Length of time a product will function before it fails
or probability it will function for a stated period of
time.
Durability Ability of a product to function when subjected to
hard and frequent use.
Pareto Charts Represents data values in descending order to
visualize the most frequent occurrences.
Deming's 14 Points for Management Idea about transforming of management.
Juran Institute's Management Theory Focus on customer's quality needs in "fitness for
use" using Pareto Charts.
Taguchi Methods Focus on product design and quality management
with fewer experiments.
Shewhart Cycle Management theory that came from studying at the
Juran Institute.
Answers | Verified | Latest Update 2026
Save
Practice questions for this set
Learn 1 /7 Study with Learn
Look at 100% of their finished product and stop inspection. Just build a quality
product in the first place.
Choose an answer
1 Performance 2 Crosby's "Quality is Free"
3 Deming's Management Philosophy 4 Aesthetics
Don't know?
Terms in this set (32)
Performance Primary operating characteristics of a product.
, Features Secondary characteristics that supplement the
product's basic function.
Conformance Degree to which a product's design and operating
characteristics match pre-established standards.
Servicability Speed, courtesy, and competence of repair.
Aesthetics How the product looks, feels, sounds, tastes,
smells.
Reliability Length of time a product will function before it fails
or probability it will function for a stated period of
time.
Durability Ability of a product to function when subjected to
hard and frequent use.
Pareto Charts Represents data values in descending order to
visualize the most frequent occurrences.
Deming's 14 Points for Management Idea about transforming of management.
Juran Institute's Management Theory Focus on customer's quality needs in "fitness for
use" using Pareto Charts.
Taguchi Methods Focus on product design and quality management
with fewer experiments.
Shewhart Cycle Management theory that came from studying at the
Juran Institute.
