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MGMT 422 FINAL QUESTIONS WITH CORRECT ANSWERS

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MGMT 422 FINAL QUESTIONS WITH CORRECT ANSWERS

Institution
MGMT 422
Course
MGMT 422

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What are the names that whole-system discovery is also called?


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- first-party approach
- large-group methodology
- high-interaction approach
- large-scale method




Weiss's 2 pieces of advice about virtual handshakes -


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, ○ Always build a relationship with the buyer's secretary or administrative
assistant. They can provide insight, get you on the calendar, and relay
messages by other than traditional means
○ Suggest that the buyer use a proxy for approval.




True or False: Implementation is a universal, clear path


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False - Implementation is not a universal, clear path. It is more complex
than the phases of contracting and discovery, for it is more particular to
each situation.




what types of questions does Block say consultants should ask?


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questions that are more about the why and where then about how




What is one constant source of tension in the discovery phase?


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, What the client may want and expect is often at odds with what is most
likely to be helpful. They want an answer, but a sustainable solution will be
helpful.


Block's ex: they want to go to the doctor and get told what is wrong




What 2 things do consultants usually do to collude with clients?


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1) develop explanations for problems that leave the solution outside the
client's control
2) play down the impact that difficult relationships have on the problem




Why does Block say focusing on gifts helps to engage?


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○ Focusing on weaknesses breeds self-doubt and makes us easier to
control
○ Successful implementation comes more quickly from capitalizing on our
strengths




Why is strong personal branding important?


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, Strong personal branding will lead to new and repeat business with
virtually no cost of acquisition, meaning a brand is one of the most
profitable benefits you can possibly create




How can consultants help leaders engage others in implementing decisions? (6
things)


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they can follow the same principles for building commitment that we
explored in the process of contracting and discovery.

1)Designing each gathering to strengthen engagement
2) Balancing between presentation and participation
3) Supporting full disclosure and the public expression of doubt
4) Placing real choice on the table
5) Initiating new conversations
6) Choosing a physical structure of the room that supports community




What does Block mean when he says leadership by lamination?


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Institution
MGMT 422
Course
MGMT 422

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Uploaded on
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Number of pages
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Written in
2025/2026
Type
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