Mgmt 2500 Exam Quiz and Answers 100% Solved 2025

Mgmt 2500 Exam Quiz and Answers 100% Solved 2025 theory x - Answer- pessimistic and negative, typically how managers perceive employees theory y - Answer- believed managers could accomplish more through others by viewing them as self-energized, committed, responsible, and creative beings Total Quality Management (TQM) - Answer- the organizations culture is defined by and supports the constant attainment of customer satisfaction through an integrated system of tools, techniques and training human capital - Answer- the productive potential of ones knowledge and actions social capital - Answer- the productive potential of strong relationships, goodwill, trust and cooperative effort management - Answer- the process of working with and through others to achieve organizational objectives, efficiently and ethically, in the face of constant change contingency approach - Answer- Using management concepts and techniques in a situationally appropriate manner, instead of trying to rely on "one best way" corporate social responsibilities (CSR) - Answer- "the notion that corporations have an obligation to constituent groups in society other than stockholders and beyond that prescribed by law or union contract. CHAPTER 2 - Answer- affirmative action - Answer- an artificial intervention aimed at giving management a chance to correct an imbalance, an injustice, a mistake, or outright discrimination that occurred in the past. managing diversity - Answer- entails enabling people to perform up to their maximum potential workforce demographics - Answer- statistical profiles of the characteristics and composition of the adult working population, glass ceiling - Answer- represents an absolute barrier or solid roadblock that prevents women from advancing to higher level positions social categorization theory - Answer- holds that similarities and differences are used as a basis for categorizing self and others into groups, with ensuing categorizations distinguishing between one's own in-group and one or more out-groups information/decision making theory - Answer- proposes that diverse groups should outperform homogenous groups demographic fault line - Answer- "hypothetical dividing lines that may split a group into subgroups based on one or more attributes." diversity climate - Answer- Employees' aggregate perceptions about an organization's policies, practices, and procedures pertaining to diversity CHAPTER 3 - Answer- organizational culture - Answer- set of shared, taken-for-granted implicit assumptions that a group holds and that determines how it perceives, thinks about and reacts to its various environments observable artifacts - Answer- Consist of the physical manifestation of an organization's culture Acronyms, manner of dress, awards, myths and stories, published lists of values, observable rituals and ceremonies, special parking spaces, and decorations values - Answer- concepts or beliefs that pertain to desirable end states, transcend situations, guide selection of behavior and are ordered by relative importance espoused values - Answer- represent the explicitly stated values and norms that are preferred by an organization enacted values - Answer- represent the values and norms that actually are exhibited or converted into employee behavior basic assumptions - Answer- Constitute organizational values that have become so taken for granted over time that they become assumptions that guide organizational behavior organizational socialization - Answer- process by which a person learns the values, norms, and required behaviors which permit him to participate as a member of the organization onboarding programs - Answer- help employees to integrate, assimilate, and transition to new jobs by making them familiar with corporate policies, procedures, and culture and by clarifying work role expectations and responsibilities