MGMT 2100 Exam Newest Exam Complete Questions and Correct Answers with Rationales | Already Graded A+||Brand New Version!!

MGMT 2100 Exam Newest Exam Complete Questions and Correct Answers with Rationales | Already Graded A+||Brand New Version!! Who handles add/ drop and exam make-ups? - Answer- Beth bellman course instructor For drops go to W252 How to do well in this course - Answer- Before class skim the readings and print/ download slides During class take notes, interrupt, ask questions, and avoid irrelevant web surfing After each class go back to reading materials in depth, make "click notes" Correlation between missed classes and final grade points - Answer- r = .41 Definition of management - Answer- Getting work done through others Assignments, point values - Answer- Team activities - 300 points Individual activities - 200 points (online surveys, in-class participation, online quizzes, experiential learning 50 points each) Exams - 500 points How do I get help - Answer- Do your homework = search for your answer first Think strategically about who to ask Prepare a good question Be patient, kind, and professional Life lessons - Answer- #1 - The most effective and most respected people show initiative and look for answers before relying on other people #2 - Sometimes the person sitting next to you is the best source of information #3 - Even if your boss really likes you, do not bother him or her with questions you should be able to answer yourself #4 - Do your homework and let people know you've done it so they don't ask if you have #5 - Make other people feel that their work is important, even if you are not sure whether it is #6 - Gratitude gains you a great deal of goodwill from others; adopting an attitude of entitlement and being a jerk irritates others and may mean you don't get the answers you need #7 - Sometimes a short face-to-face meeting is the best way to get questions answered, and to get to know someone #8 - Your time is valuable. So is theirs. People who schedule ahead of time will get attention. People who don't may be ignored #9 - Asking the right person, the right way, is the best way to get the right answer and gain respect in the process Types of Managers - Answer- Top - CEO, President, VP's; set overall vision and goal (years) Middle - Director types of titles, possibly managers; set objectives based on tops vision. They plan and implement strategy and link different departments (months) First-line - Manger/ supervisors; only people that don't supervise other managers. Day-to-day work, training others, push responsibility to teams (weeks) Team Leaders Models (what are they generally) - Answer- Types of managers Functions Skills Four functions of managers - Answer- Planning, organizing, controlling, and leading Planning - Answer- Organizational goals, how to achieve them Developing rules and procedures Developing budgets and plans What're we doing and why? Organizing - Answer- Where decisions are made Identify jobs to be done Hiring people to do them Establish departments and chain of command Delegating Leading - Answer- Influencing other to get the job done Maintaining morale Molding company culture Managing conflicts and communication Controlling - Answer- Setting standards Comparing performance with standards Taking corrective action Two main differences across types of managers - Answer- Time horizons -top years -middle months -first-line weeks/days Scopes of influence Managerial skills (3) - Answer- Technical - what do I need to know to get the job done? Human - How well can I work with others? Conceptual - Can you see the big picture? Gaining management skills - Answer- Sources of learning -reading -relationships -reflection -real experiences Skill gains occur best through deliberately -combining multiple resources -self-management Team leader roles and responsibilities - Answer- Primarily responsible for facilitating team activities toward accomplishing a goal Help plan and schedule work, learn to solve problems, and work effectively with each other Responsible for managing external relationships Teams themselves perform nearly all of the functions performed by first-line managers under typical hierarchy Mintzberg's 3 main managerial roles - Answer- Interpersonal: people-intensive Informational: obtaining and sharing info Decisional: obtaining and sharing info with people helps the managers to make good decisions Interpersonal roles - Answer- Figure-head: managers perform ceremonial duties such as greeting company visitors, speaking at grand opening etc Leader: Motivate and encourage workers to accomplish organizational goals Liaison: Deal with people outside their units; ex, they sit on other companies boards Informational roles - Answer- Monitor: Managers scan their environment for info, actively contact others for it, and receive a great deal of unsolicited info Disseminator: Share info collected to subordinates and others in the company Spokesperson: Share info with outsiders Decisional roles - Answer- Entrepreneur: Adapt themselves, subordinates, and other units to change Disturbance handler: respond to pressures and problems so severe they demand immediate attention and action Resource allocator: Who gets what and how much they will get Negotiator: Negotiate schedules, projects, goals, outcomes, resources, and employee raises Motivation to manage - Answer- An assessment of how enthusiastic employees are about managing the work of others Usually higher level managers have higher motivation Top 3 (of 10) mistakes managers often make - Answer- Insensitive to others: abrasive, bullying style, intimidating Cold, aloof, arrogant Betrays trust Transition to management - Answer- Managers initial expectations: -be the boss -formal authority -manage tasks -job is not managing people After 6 months: -initial expectations wrong -heavy workload -fast pace -job is to be a problem solver and trouble shooter for people After a year: -no longer a doer -communication, listening, and positive reinforcement -learning to adapt to and controlling stress -job is people development