MIS 346 FINAL QUESTIONS WITH VERIFIED ANSWERS
2026
A company that seeks an IT portfolio that lowers costs as the primary business
objective will be more likely to increase spending on ___________ because these
applications can help automate processes.
A. strategic systems
B. infrastructure
C. informational systems
D. transactional systems
E. social media - Answers - D. transactional systems
The business side of IT is very different from the business itself.
A. True
B. False - Answers - B. False
A CIO must spend part of the day performing _____ tasks and the some part of the day
working on operational tasks. Rarely can a CIO focus on just one task in any given day.
A. Administrative
B. Strategic
C. Database
D. Financial
E. Technology - Answers - B. Strategic
Match the activity of an IT organization with its description.
1. Manage data, information, and knowledge
2. Integrating the use of social IT
3. Promoting enterprise security
4. Operating the data center
MATCH
A. Database administration
B. Maintain the integrity of the enterprise infrastructure including the information assets.
C. Provide customer-, supplier-, and employee-facing applications for engagement,
collaboration and innovate
D. Maintain and run large mainframe computers, rows of servers or other platforms on
which company data and applications reside - Answers - 1. A
2. C
3. B
,4. D
The scope of responsibilities for an IT organization seems to expand with increased IT
maturity.
A. True
B. False - Answers - A. True
There are three main ways to handle funding for IT, including chargeback to users,
allocation of costs to users, and providing IT services from a corporate budget.
A. True
B. False - Answers - A. True
Denise works for a company where the IT department charges her department for
actual usage of a SharePoint server, determining how often users log in and how much
storage space her department consumes. What type of IT funding model is the
company deploying?
A. Allocation method
B. Corporate budget method
C .Usage method
D. Distributed method
E. Chargeback method - Answers - E. Chargeback method
According to the research by Peter Weill, a firm that boosts investments in infrastructure
is typical of those firms with a focus on (1) _______ and a firm that boosts investments
in transaction systems is typical of those firms with a focus on (2) ______
1. (1) transactions (2) connections
2. (1) savings (2) expansion
3. (1) cost (2) ability
4. (1) agility (2) cost
5. (1) ability (2) agility - Answers - 4. (1) agility (2) cost
The allocation method is the most equitable funding method used by many IT
organizations.
A. True
B. False - Answers - B. False
Choose the best answer: An IT dashboard provides:
A. Summary information gathered over a period of time.
B. How much gas your IT has left.
C. A distraction from where more IT attention should be focused.
, D. Current and critical measurements for the organization in an easy to read manner.
E. A snapshot of a firm's financial data at any given point in time. - Answers - D. Current
and critical measurements for the organization in an easy to read manner.
Match the three levels of Business-IT maturity to the term that best describes the level
of maturity. Remember that Level 3 is more mature than Level 1.
1. Level 1
2. Level 2
3. Level 3
MATCH
A. Functional use of IT to gain efficiencies
B. Inter-enterprise information integration
C. Business process view focused on information integration across the organization -
Answers - 1. A
2. C
3. B
This is a plan designed to counter a manmade or natural disaster that could cripple an
enterprise.
A. Business Continuity Plan
B. Disaster Recovery Plan
C. Business Disaster Plan
D. Disaster Business Case
E. Business-IT Maturity Model - Answers - A. Business Continuity Plan
Which of the following should a manager expect from the IS organization?
A. Promoting enterprise security.
B. Participating in setting and implementing strategic direction.
C. Innovating current processes.
D. Managing data, information and knowledge
E. All of the above - Answers - E. All of the above
Often the customer of an IT organization is not an external customer but rather an
internal customer.
A. True
B. False - Answers - A. True
IT leaders must be part of the business strategy discussion.
A. True
2026
A company that seeks an IT portfolio that lowers costs as the primary business
objective will be more likely to increase spending on ___________ because these
applications can help automate processes.
A. strategic systems
B. infrastructure
C. informational systems
D. transactional systems
E. social media - Answers - D. transactional systems
The business side of IT is very different from the business itself.
A. True
B. False - Answers - B. False
A CIO must spend part of the day performing _____ tasks and the some part of the day
working on operational tasks. Rarely can a CIO focus on just one task in any given day.
A. Administrative
B. Strategic
C. Database
D. Financial
E. Technology - Answers - B. Strategic
Match the activity of an IT organization with its description.
1. Manage data, information, and knowledge
2. Integrating the use of social IT
3. Promoting enterprise security
4. Operating the data center
MATCH
A. Database administration
B. Maintain the integrity of the enterprise infrastructure including the information assets.
C. Provide customer-, supplier-, and employee-facing applications for engagement,
collaboration and innovate
D. Maintain and run large mainframe computers, rows of servers or other platforms on
which company data and applications reside - Answers - 1. A
2. C
3. B
,4. D
The scope of responsibilities for an IT organization seems to expand with increased IT
maturity.
A. True
B. False - Answers - A. True
There are three main ways to handle funding for IT, including chargeback to users,
allocation of costs to users, and providing IT services from a corporate budget.
A. True
B. False - Answers - A. True
Denise works for a company where the IT department charges her department for
actual usage of a SharePoint server, determining how often users log in and how much
storage space her department consumes. What type of IT funding model is the
company deploying?
A. Allocation method
B. Corporate budget method
C .Usage method
D. Distributed method
E. Chargeback method - Answers - E. Chargeback method
According to the research by Peter Weill, a firm that boosts investments in infrastructure
is typical of those firms with a focus on (1) _______ and a firm that boosts investments
in transaction systems is typical of those firms with a focus on (2) ______
1. (1) transactions (2) connections
2. (1) savings (2) expansion
3. (1) cost (2) ability
4. (1) agility (2) cost
5. (1) ability (2) agility - Answers - 4. (1) agility (2) cost
The allocation method is the most equitable funding method used by many IT
organizations.
A. True
B. False - Answers - B. False
Choose the best answer: An IT dashboard provides:
A. Summary information gathered over a period of time.
B. How much gas your IT has left.
C. A distraction from where more IT attention should be focused.
, D. Current and critical measurements for the organization in an easy to read manner.
E. A snapshot of a firm's financial data at any given point in time. - Answers - D. Current
and critical measurements for the organization in an easy to read manner.
Match the three levels of Business-IT maturity to the term that best describes the level
of maturity. Remember that Level 3 is more mature than Level 1.
1. Level 1
2. Level 2
3. Level 3
MATCH
A. Functional use of IT to gain efficiencies
B. Inter-enterprise information integration
C. Business process view focused on information integration across the organization -
Answers - 1. A
2. C
3. B
This is a plan designed to counter a manmade or natural disaster that could cripple an
enterprise.
A. Business Continuity Plan
B. Disaster Recovery Plan
C. Business Disaster Plan
D. Disaster Business Case
E. Business-IT Maturity Model - Answers - A. Business Continuity Plan
Which of the following should a manager expect from the IS organization?
A. Promoting enterprise security.
B. Participating in setting and implementing strategic direction.
C. Innovating current processes.
D. Managing data, information and knowledge
E. All of the above - Answers - E. All of the above
Often the customer of an IT organization is not an external customer but rather an
internal customer.
A. True
B. False - Answers - A. True
IT leaders must be part of the business strategy discussion.
A. True
