MGMT 346 NIU MIDTERM QUESTIONS WITH VERIFIED
ANSWERS 2026
According to Cardon, which type of noise "refers to interference due to attitudes, ideas,
and emotions"? - Answers - Psychological noise
Which of these groups of pronouns would be the best choice when you wish to establish
common ground between you and your reader? - Answers - We, us, our
Which one of these statements is an example of a low self-awareness thought? -
Answers - My co-workers need to learn to trust me more.
Which of these is the most empathetic statement? - Answers - You seem busy; I will ask
you for advice later when you are less so.
Which of these statements is a conclusion? - Answers - Because Spot is a dog, and all
dogs are good, Spot is a good dog.
If you are hoping to persuade your bosses into signing your executives up for karaoke
lessons but they are opposed, the request should come towards the end of your
message. You are now using the: - Answers - End Pattern
You are writing a routine message to your department heads, letting them know that
you are calling a meeting for 9 a.m. tomorrow morning. You should use the: - Answers -
Direct Pattern
Which of these sentences uses the "you" attitude most effectively? - Answers - As a
member of Sham's Club, you will receive discounts not available to non-members.
Which one of these paragraphs is the least effective for business communication? -
Answers - However, cutting costs by performing layoffs remotely will be less effective in
the long run and cost us more. As you know, a poorly executed firing can cost our
clients thousands of dollars. If an employee isn't fired with care, our clients stand a
greater chance of finding themselves in court, the target of a lawsuit. This will hurt the
way our clients perceive us. To survive, we must keep our clients happy. Our layoff
engineers know how to do the hard job right: in person. The care and sensitivity we
show in doing this difficult task goes a long way to protect our clients, and in turn, our
company's value. If we have no value to provide, clients our competitors will be more
than happy to take care of this task for them instead. Although it's true remote layoffs
will help save the company $3 million every year, keeping our time-trusted face-to-face
method will ensure the value of the services we provide.
, Which of these sentences is an example of wordy, redundant business communication?
- Answers - To help you become a great business salesperson, we provide you with the
training and the resources to help you become better at selling.
Which of these sentences is free of needless, empty phrases or cliches? - Answers - To
build a business, an entrepreneur needs some start-up money, a plan, a dream, and
some courage.
Which of these sentences is the least wordy, using the strongest verbs? - Answers -
Eliminating extra words lets you get your ideas across as efficiently as possible, and
your readers will understand your writing more easily.
Which one of these sentences uses passive voice? - Answers - Bob's friends were
promised that he would always help them paint their homes in summer.
Which is an accepted reason to use passive voice in a business message? - Answers -
To avoid assigning blame to someone.
One of your subordinates has made an error that cost your company a valued account,
but it is neither important nor relevant who made the mistake. If you want to tell the
company about the loss, your specific bad-news statement should be written in: -
Answers - Passive voice.
Which of these statements is grammatically parallel? - Answers - Which of these
statements is grammatically parallel?
Which one of these sentences is most appropriate for a professional audience? -
Answers - Please pick up the CEO at the airport at 5 p.m.; she will be on Flight 346.
Which one of these sentences uses the most active verbs? - Answers - The government
shutdown has changed the way that private contractors such as Megacorp interact with
federal agencies.
Which of the following bulleted lists is most correct in both form and content? - Answers
- Although it's true remote layoffs will help save the company $3 million every year,
keeping our time-trusted face-to-face method will:
•Ensure the value of the services we provide;
•Give our clients a reason to keep coming back to us to perform our valued duties;
•Keep TMI's revenues strong, and our reputation secure.
You need to tell all of the 150 employees at your Chicago branch office that because of
declining sales, hours will be cut by 1/4 for all staff. To let everyone know about it, you
should: - Answers - Call a meeting in the large conference room to deliver the bad news
personally.
ANSWERS 2026
According to Cardon, which type of noise "refers to interference due to attitudes, ideas,
and emotions"? - Answers - Psychological noise
Which of these groups of pronouns would be the best choice when you wish to establish
common ground between you and your reader? - Answers - We, us, our
Which one of these statements is an example of a low self-awareness thought? -
Answers - My co-workers need to learn to trust me more.
Which of these is the most empathetic statement? - Answers - You seem busy; I will ask
you for advice later when you are less so.
Which of these statements is a conclusion? - Answers - Because Spot is a dog, and all
dogs are good, Spot is a good dog.
If you are hoping to persuade your bosses into signing your executives up for karaoke
lessons but they are opposed, the request should come towards the end of your
message. You are now using the: - Answers - End Pattern
You are writing a routine message to your department heads, letting them know that
you are calling a meeting for 9 a.m. tomorrow morning. You should use the: - Answers -
Direct Pattern
Which of these sentences uses the "you" attitude most effectively? - Answers - As a
member of Sham's Club, you will receive discounts not available to non-members.
Which one of these paragraphs is the least effective for business communication? -
Answers - However, cutting costs by performing layoffs remotely will be less effective in
the long run and cost us more. As you know, a poorly executed firing can cost our
clients thousands of dollars. If an employee isn't fired with care, our clients stand a
greater chance of finding themselves in court, the target of a lawsuit. This will hurt the
way our clients perceive us. To survive, we must keep our clients happy. Our layoff
engineers know how to do the hard job right: in person. The care and sensitivity we
show in doing this difficult task goes a long way to protect our clients, and in turn, our
company's value. If we have no value to provide, clients our competitors will be more
than happy to take care of this task for them instead. Although it's true remote layoffs
will help save the company $3 million every year, keeping our time-trusted face-to-face
method will ensure the value of the services we provide.
, Which of these sentences is an example of wordy, redundant business communication?
- Answers - To help you become a great business salesperson, we provide you with the
training and the resources to help you become better at selling.
Which of these sentences is free of needless, empty phrases or cliches? - Answers - To
build a business, an entrepreneur needs some start-up money, a plan, a dream, and
some courage.
Which of these sentences is the least wordy, using the strongest verbs? - Answers -
Eliminating extra words lets you get your ideas across as efficiently as possible, and
your readers will understand your writing more easily.
Which one of these sentences uses passive voice? - Answers - Bob's friends were
promised that he would always help them paint their homes in summer.
Which is an accepted reason to use passive voice in a business message? - Answers -
To avoid assigning blame to someone.
One of your subordinates has made an error that cost your company a valued account,
but it is neither important nor relevant who made the mistake. If you want to tell the
company about the loss, your specific bad-news statement should be written in: -
Answers - Passive voice.
Which of these statements is grammatically parallel? - Answers - Which of these
statements is grammatically parallel?
Which one of these sentences is most appropriate for a professional audience? -
Answers - Please pick up the CEO at the airport at 5 p.m.; she will be on Flight 346.
Which one of these sentences uses the most active verbs? - Answers - The government
shutdown has changed the way that private contractors such as Megacorp interact with
federal agencies.
Which of the following bulleted lists is most correct in both form and content? - Answers
- Although it's true remote layoffs will help save the company $3 million every year,
keeping our time-trusted face-to-face method will:
•Ensure the value of the services we provide;
•Give our clients a reason to keep coming back to us to perform our valued duties;
•Keep TMI's revenues strong, and our reputation secure.
You need to tell all of the 150 employees at your Chicago branch office that because of
declining sales, hours will be cut by 1/4 for all staff. To let everyone know about it, you
should: - Answers - Call a meeting in the large conference room to deliver the bad news
personally.
