Answers Practice Questions with
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T or F: surface-level diversity involves individual differences in things like personality
and values - Answer- False
T or F: individuals with type B personality are impatience, desire for achievement, and
perfectionism - Answer- False
T or F: Selective screening lets in only a tiny portion of all of the information available -
Answer- True
T or F: fortunately, ability and age stereotypes have almost been eliminated from the
workplace today - Answer- False
T or F: Social emotions refer to individuals feelings based on their external information -
Answer- True
T or F: self-conscious emotions come from external sources and social emotions come
from internal sources - Answer- False
T or F: moods are intense feelings that are directed at someone or something - Answer-
False
T or F: there are 6 major categories of emotions: anger, fear, joy, love, sadness &
surprise - Answer- True
T or F: mexican culture encourages not showing emotions and British culture is more
outgoing in public - Answer- False
Which of the following statements is true with respect to job satisfaction and
performance - Answer- rewards cause both job satisfaction and performance
who are considered to be stakeholders? - Answer- customers, employees, local
communities
At BC services, all staff share a set of beliefs and values that influence their behavior.
This is - Answer- Culture
, What means being aware of our own behavior, preferences, styles, biases,
personalities? - Answer- self-awareness
Baby boomers believe that Millennials.... - Answer- are too entitled
______ in organizations emphasizes appreciation of differences where everyone feels
values & accepted - Answer- valuing diversity
____ diversity is a result of Millennials, Gen X's, and baby boomers in the workplace -
Answer- generational
Believing that events in your life are controlled mostly by you is having ____ locus of
control - Answer- internal
____ reflects your ability to adjust your behavior to external, situational environmental
factors - Answer- self-monitoring
A weekly or monthly paycheck is an example of a ______ reinforcement schedule -
Answer- fixed interval
A ______ assigns attributes commonly associated with a group to an individual -
Answer- stereotype
According to Maslow, lower-order needs are.... - Answer- physiological, safety, social
Which of the following needs are addressed in Alderfers theory - Answer- existence,
relatedness, and growth
According to the two-factor theory of motivation, which is NOT a job dissatisfaction -
Answer- work itself
Which statement accurately describes Herzberg's hygiene factors? - Answer- hygiene
factors are work conditions, work policies, and salary
A person can resolve perceived negative inequity by doing all of the following EXCEPT:
- Answer- working longer hours
According to expectancy theory, the value the individual attaches to various work
outcomes is... - Answer- valence
What equation correctly reflects Vroom's expectancy theory of motivation? - Answer-
Motivation= expectancy X instrumentality X valence
The ____ stage of team development has a primary concern with the initial
development of the team - Answer- forming