QAL CATEGORY M EXAM 2026
STUDY GUIDE TEST BANK
QUESTIONS ANSWERS VERIFIED A+
◉ Don't forget WAIT and WAIL!. Answer: WAIT | Why Am I Talking?
WAIL | Why Am I Listening?
An essential tool in coaching is to pay more attention to the process the
client goes through, than to the content of what they say.
❖ Listening is giving the client space for them to discover the resources
within themselves.
❖ Coaching is not thinking for the client.
❖ There is nothing more important than the person sitting in front of
you.
❖ Give them your full attention.
You are always welcome to use other tools that you may have
developed.
If you would like to make these tools available to your clients online,
Google Forms is an excellent way to collect and collate data.
There are plenty of "Readiness for Change" tools that can be used to
intiate a change or transformation process with clients.
,◉ MINDSIGHT & CONSCIOUS AWARENESS. Answer: What's
Mindsight?
"Mindfulness is a form of mental activity that trains the mind to become
aware of awareness itself and to pay attention to one's own intention."
"Mindsight" is a term coined by Dr. Dan Siegel to describe our human
capacity to perceive the mind of the self and others. It is a powerful lens
through which we can understand our inner lives with more clarity,
integrate the brain, and enhance our relationships with others.
Mindsight is a kind of focused attention that allows us to see the internal
workings of our own minds. It helps us get ourselves off from the
autopilot of ingrained behaviours and habitual responses. It lets us
"name and tame" the emotions we are experiencing, rather than being
overwhelmed by them."
"I am sad" vs. "I feel sad"
"Mindsight is the difference between saying, "I am sad" and "I feel sad."
As similar as these two statements may seem, they are profoundly
different. "I am sad" is a kind of limited selfdefinition. "I feel sad"
suggests the ability to recognize and acknowledge a feeling, without
being consumed by it. The focusing skills that are part of mindsight
make it possible to see what is inside, to accept it, and in the accepting to
let it go, and finally, to transform it."
"Mindsight is a learnable skill. It is the basic skill that underlies what we
mean when we speak of having emotional and social intelligence. When
we develop the skill of mindsight, we actually change the physical
structure of the brain. This revelation is based on one of the most
exciting scientific discoveries of the last twenty years: How we focus
,our attention shapes the structure of the brain. Neuroscience has also
definitively shown that we can grow these new connections throughout
our lives, not just in childhood."
[http://www.drdansiegel.com/about/mindsight/]
❖ Mindfulness can be seen as the fo
◉ 1.. Golden rule. Answer: 1. Check-in with self.
turn up authentically, warts and all. Sit with the wounds, notice and
watch the discomfort, don't itch.
2. Core is turning Guilt (on way down and in addiction, to Shame
(recovery starts only when move guilt so shame can be felt, to Wellbeing
and living out of shame (being able to sit with 4 emotions -fear, sad,
anger, Joy).
3. When my want for you is greater than your want for you....that's
EGO.
4. Recovery is underrated by Spirituality. Connection to a higher power,
universal consciousness.
5. Caring (support) without an agenda, is
, ◉ REMEMBER there are three levels of listening. Answer: LEVEL 1 |
ME | My personal ideas, thoughts, experiences, etc. are interfering with
the coaching conversation.
LEVEL 2 | YOU | I am listening intently to the client and allowing
his/her agenda to lead the coaching conversation.
LEVEL 3 | US | I am listening for unsaid cues, emotions, vibes, body
language, etc. in the coaching conversation and listening at a deeper
level for unsaid communication.
Self-management and personal awareness are important aspects of
listening ... as is silence!
◉ 1.2. Principles of coaching. Inner Game. Answer: -Level 3 listening.
RESIST INTERRUPTING, ADVISING, DIRECTING,
ADVOCATING, TELLING. (DRIAAT)
- Unconscious incompetence, to conscious incompetence, to conscious
competence, to unconscious competence.
- Shame is the driver of addictions. Be always mindful not to create
shame in the client.
- Coaches support clients to achieve their goals from behind them.
STUDY GUIDE TEST BANK
QUESTIONS ANSWERS VERIFIED A+
◉ Don't forget WAIT and WAIL!. Answer: WAIT | Why Am I Talking?
WAIL | Why Am I Listening?
An essential tool in coaching is to pay more attention to the process the
client goes through, than to the content of what they say.
❖ Listening is giving the client space for them to discover the resources
within themselves.
❖ Coaching is not thinking for the client.
❖ There is nothing more important than the person sitting in front of
you.
❖ Give them your full attention.
You are always welcome to use other tools that you may have
developed.
If you would like to make these tools available to your clients online,
Google Forms is an excellent way to collect and collate data.
There are plenty of "Readiness for Change" tools that can be used to
intiate a change or transformation process with clients.
,◉ MINDSIGHT & CONSCIOUS AWARENESS. Answer: What's
Mindsight?
"Mindfulness is a form of mental activity that trains the mind to become
aware of awareness itself and to pay attention to one's own intention."
"Mindsight" is a term coined by Dr. Dan Siegel to describe our human
capacity to perceive the mind of the self and others. It is a powerful lens
through which we can understand our inner lives with more clarity,
integrate the brain, and enhance our relationships with others.
Mindsight is a kind of focused attention that allows us to see the internal
workings of our own minds. It helps us get ourselves off from the
autopilot of ingrained behaviours and habitual responses. It lets us
"name and tame" the emotions we are experiencing, rather than being
overwhelmed by them."
"I am sad" vs. "I feel sad"
"Mindsight is the difference between saying, "I am sad" and "I feel sad."
As similar as these two statements may seem, they are profoundly
different. "I am sad" is a kind of limited selfdefinition. "I feel sad"
suggests the ability to recognize and acknowledge a feeling, without
being consumed by it. The focusing skills that are part of mindsight
make it possible to see what is inside, to accept it, and in the accepting to
let it go, and finally, to transform it."
"Mindsight is a learnable skill. It is the basic skill that underlies what we
mean when we speak of having emotional and social intelligence. When
we develop the skill of mindsight, we actually change the physical
structure of the brain. This revelation is based on one of the most
exciting scientific discoveries of the last twenty years: How we focus
,our attention shapes the structure of the brain. Neuroscience has also
definitively shown that we can grow these new connections throughout
our lives, not just in childhood."
[http://www.drdansiegel.com/about/mindsight/]
❖ Mindfulness can be seen as the fo
◉ 1.. Golden rule. Answer: 1. Check-in with self.
turn up authentically, warts and all. Sit with the wounds, notice and
watch the discomfort, don't itch.
2. Core is turning Guilt (on way down and in addiction, to Shame
(recovery starts only when move guilt so shame can be felt, to Wellbeing
and living out of shame (being able to sit with 4 emotions -fear, sad,
anger, Joy).
3. When my want for you is greater than your want for you....that's
EGO.
4. Recovery is underrated by Spirituality. Connection to a higher power,
universal consciousness.
5. Caring (support) without an agenda, is
, ◉ REMEMBER there are three levels of listening. Answer: LEVEL 1 |
ME | My personal ideas, thoughts, experiences, etc. are interfering with
the coaching conversation.
LEVEL 2 | YOU | I am listening intently to the client and allowing
his/her agenda to lead the coaching conversation.
LEVEL 3 | US | I am listening for unsaid cues, emotions, vibes, body
language, etc. in the coaching conversation and listening at a deeper
level for unsaid communication.
Self-management and personal awareness are important aspects of
listening ... as is silence!
◉ 1.2. Principles of coaching. Inner Game. Answer: -Level 3 listening.
RESIST INTERRUPTING, ADVISING, DIRECTING,
ADVOCATING, TELLING. (DRIAAT)
- Unconscious incompetence, to conscious incompetence, to conscious
competence, to unconscious competence.
- Shame is the driver of addictions. Be always mindful not to create
shame in the client.
- Coaches support clients to achieve their goals from behind them.
