D545 (WGU)
QUESTIONS AND VERIFIED
CORRECT ANSWERS
GRADED A+ [LATEST 2026-
2027] 100% GUARANTEED
PASS
External Environment - CORRECT ANSWER-Outside influences like competitors and
legal, political, sociocultural, economic, and technological factors such as state and
federal laws and issues affecting population health, wellness, and safety, and the
presence or absence of public or private insurance coverage
Internal Environment - CORRECT ANSWER-Factors within the organization
(employees, patients, protocols)
Technology - CORRECT ANSWER-The application of scientific knowledge and tools to
improve healthcare delivery and patient outcomes
What is Systems Theory? - CORRECT ANSWER-A theoretical framework that views
organizations as interconnected systems.
How does Systems Theory perceive organizations? - CORRECT ANSWER-As
interconnected systems, with each part affecting and being affected by the others.
Open Systems Model (OSM) - CORRECT ANSWER-Views patient care as a system
involving various interactions (inputs, throughputs, and outputs) among patients,
healthcare providers, and the environment
Value based Care - CORRECT ANSWER-Healthcare delivery model where providers,
including hospitals and physicians, are paid based on patient health outcomes
, Patient Centered Care - CORRECT ANSWER-Healthcare approach that emphasizes
the active involvement of patients and their families in the management of their own
health
Strategic Management - CORRECT ANSWER-The process of formulating,
implementing, and evaluating decisions and actions that enable an organization to
achieve its objectives
Strategy - CORRECT ANSWER-Establishes the direction the organization should take
to achieve its mission and vision
Rational Goal Model (RGM) - CORRECT ANSWER-A management theory that focuses
on an organization's ability to achieve its goals effectively
Human Realtions Model (HRM) - CORRECT ANSWER-Focuses on employees and
stresses participation, openness, commitment, and morale
Internal Process Model (IPM) - CORRECT ANSWER-Based on harmony and efficiency
within the internal environment and emphasizes the processes of accountability,
measuring, documenting, and recordkeeping
Situational Analysis - CORRECT ANSWER-a systematic process of gathering and
analyzing key information about a situation in which an organization operates
PEST Analysis - CORRECT ANSWER-used to identify and analyze the key external
macroenvironmental factors that may impact an organization (political, economic, social,
technological)
Force field analysis - CORRECT ANSWER-involves identifying and evaluating the
forces that can drive change (positive) and those that resist change (negative)
Scenario analysis - CORRECT ANSWER-proposes alternative pictures, stories, or
situations that describe the effect that environmental changes can have on an
organization
SWOT analysis - CORRECT ANSWER-involves specifying the
objective of the business project and identifying the internal and
external factors that are favorable and unfavorable to achieve that
objective (strengths, weaknesses, opportunities, threats)
Consolidated Omnibus Budget Reconciliation Act (COBRA) - CORRECT ANSWER-Provides
continuation of health insurance coverage after job loss
QUESTIONS AND VERIFIED
CORRECT ANSWERS
GRADED A+ [LATEST 2026-
2027] 100% GUARANTEED
PASS
External Environment - CORRECT ANSWER-Outside influences like competitors and
legal, political, sociocultural, economic, and technological factors such as state and
federal laws and issues affecting population health, wellness, and safety, and the
presence or absence of public or private insurance coverage
Internal Environment - CORRECT ANSWER-Factors within the organization
(employees, patients, protocols)
Technology - CORRECT ANSWER-The application of scientific knowledge and tools to
improve healthcare delivery and patient outcomes
What is Systems Theory? - CORRECT ANSWER-A theoretical framework that views
organizations as interconnected systems.
How does Systems Theory perceive organizations? - CORRECT ANSWER-As
interconnected systems, with each part affecting and being affected by the others.
Open Systems Model (OSM) - CORRECT ANSWER-Views patient care as a system
involving various interactions (inputs, throughputs, and outputs) among patients,
healthcare providers, and the environment
Value based Care - CORRECT ANSWER-Healthcare delivery model where providers,
including hospitals and physicians, are paid based on patient health outcomes
, Patient Centered Care - CORRECT ANSWER-Healthcare approach that emphasizes
the active involvement of patients and their families in the management of their own
health
Strategic Management - CORRECT ANSWER-The process of formulating,
implementing, and evaluating decisions and actions that enable an organization to
achieve its objectives
Strategy - CORRECT ANSWER-Establishes the direction the organization should take
to achieve its mission and vision
Rational Goal Model (RGM) - CORRECT ANSWER-A management theory that focuses
on an organization's ability to achieve its goals effectively
Human Realtions Model (HRM) - CORRECT ANSWER-Focuses on employees and
stresses participation, openness, commitment, and morale
Internal Process Model (IPM) - CORRECT ANSWER-Based on harmony and efficiency
within the internal environment and emphasizes the processes of accountability,
measuring, documenting, and recordkeeping
Situational Analysis - CORRECT ANSWER-a systematic process of gathering and
analyzing key information about a situation in which an organization operates
PEST Analysis - CORRECT ANSWER-used to identify and analyze the key external
macroenvironmental factors that may impact an organization (political, economic, social,
technological)
Force field analysis - CORRECT ANSWER-involves identifying and evaluating the
forces that can drive change (positive) and those that resist change (negative)
Scenario analysis - CORRECT ANSWER-proposes alternative pictures, stories, or
situations that describe the effect that environmental changes can have on an
organization
SWOT analysis - CORRECT ANSWER-involves specifying the
objective of the business project and identifying the internal and
external factors that are favorable and unfavorable to achieve that
objective (strengths, weaknesses, opportunities, threats)
Consolidated Omnibus Budget Reconciliation Act (COBRA) - CORRECT ANSWER-Provides
continuation of health insurance coverage after job loss
