cultural influence leadership from 2 perspectives - Answers meeting pt needs
participating in diverse workforce
characteristics of culture - Answers develops overtime, essential for survival and acceptance,
members learn and share their culture
social justice - Answers advocate for all those we serve and underserved
human rights
cultural diversity - Answers described cultural differences among individuals or groups
cultural sensitivity - Answers describes affective behaviors in people
acculturation - Answers adapting to particular culture
ethnocentrism - Answers thinking your ways are the best
cultural imposition - Answers foreign your values on others
culturally competent care - Answers based on social justice and human rights
advocate for all
everyone is entitled to fair and equal opporunities
protects dignity
reduces health disparities
moral obligation to protect rights of people
guidelines for culturally competent care (10) - Answers knowledge of culture
education and training
critical reflection
cross cultural communication
culturally competence practice
cultural competence in health care
patient advocacy
multicultural workforce
cross- cultural leadership
EBP research
cultural competence - Answers commonly used in research practice and policy
implied an ability to master the knowledge
cultural responsiveness - Answers awareness of cultural baselines and diversity in patients that allows
and respects pts cultures
collaborating with its
no really found in research or policy
constant need to change and develop
how to promote culturally competent care - Answers mangers capitalize on the knowledge and
diversity of th staff
nursing workforce should reflect population it serves
team members can share their culture with staff in meetings
CLAS standards - Answers culturally and linguistically appropriate services
15 standards that go along with Jco
CLAS 1 - Answers patient's oral and written communication
CLAS 3 - Answers Leaders provide for a sufficient number and mix of individuals
CLAS 5 - Answers Offer language assistance to individuals who have limited English
Nurse leader and culture - Answers lead by example, EBP, E learning, take care of people from
different cultures
know Clas standards
primary considerations for care delivery - Answers are we meeting pt needs
number of pts
intensity of care provided and pt acuity
staff experience and education
skill mix
determinants of care delivery - Answers orgs mission and goals
patient population nd needs
org structure and resources (staff, budget, magmt)
function care delivery - Answers staff are assigned specific functions (admission, meds, baths)