HFT 2220 Quizzes Exam Questions With
Correct Answers
Which of the following descriptions illustrates a temporary employee? - CORRECT
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ANSWER✔✔-Carlton works on long-term assignments and receives his pay from
| | | | | | | | | |
an employment agency. He does not receive a benefits package from his
| | | | | | | | | | | |
employer
Permanent employees are also known as what type of employees? - CORRECT
| | | | | | | | | | | |
ANSWER✔✔-Full-time employees |
What is the difference between performance standards and productivity
| | | | | | | | |
standards? - CORRECT ANSWER✔✔-One measures the quantity of work output
| | | | | | | | | |
while the other measures the quality of work output.
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Which of the following is NOT a method of data collection used during job
| | | | | | | | | | | | | |
analysis: - CORRECT ANSWER✔✔-Experiment
| | |
Which of the following does not illustrate a quality criterion for a task of a Hotel
| | | | | | | | | | | | | | | |
Front Desk Representative? - CORRECT ANSWER✔✔-Requests catering for all
| | | | | | | | |
programs as requested | |
To determine staffing patterns, which of the following must a manager be aware
| | | | | | | | | | | | |
of: - CORRECT ANSWER✔✔-Productivity and performance standards
| | | | | |
,What is the primary difference between career ladders and career lattices? -
| | | | | | | | | | | |
CORRECT ANSWER✔✔-The direction of movement between jobs
| | | | | |
Melanie is the Manager at Domino's Pizza on Charles Blvd. She is starting to
| | | | | | | | | | | | | |
determine how many guests are expected to visit the restaurant this upcoming
| | | | | | | | | | | |
weekend during the ECU vs. State home game. Which of the following should she
| | | | | | | | | | | | | |
consider before beginning her calculations? - CORRECT ANSWER✔✔-Business
| | | | | | | |
volume/seasonality
Human resource managers draft job descriptions for review whereas line
| | | | | | | | | |
managers conduct the review and maintain accuracy of those job descriptions. -
| | | | | | | | | | | |
CORRECT ANSWER✔✔-True |
The tendency of employees to work harder when they have knowledge of being
| | | | | | | | | | | | |
observed is known as the Hawthorne Effect. - CORRECT ANSWER✔✔-True
| | | | | | | | |
Once a manager has forecasted sales, he or she can then use the performance
| | | | | | | | | | | | | |
standard to determine the number of employees needed for a particular shift. -
| | | | | | | | | | | | |
CORRECT ANSWER✔✔-False |
The positional analysis questionnaire (PAQ) provides a method for comparing jobs
| | | | | | | | | |
based on their component skills. - CORRECT ANSWER✔✔-False
| | | | | | | |
It is preferable to collect data for job analysis using only one method. - CORRECT
| | | | | | | | | | | | | | |
ANSWER✔✔-False
, Motivational work characteristics include autonomy, skill variety, feedback, task
| | | | | | | | |
significance, and team building. - CORRECT ANSWER✔✔-False
| | | | | |
Job enlargement and job enrichment are similar in that they involve the addition
| | | | | | | | | | | | |
of responsibilities to an employee's current workload. - CORRECT ANSWER✔✔-
| | | | | | | | |
True
The Age Discrimination in Employment Act prohibits the discrimination of people
| | | | | | | | | | |
in which of the following age groups: - CORRECT ANSWER✔✔-40 years of age and
| | | | | | | | | | | | |
|older
is a job-related reason to discriminate for a safe and efficient operation of an
| | | | | | | | | | | | | |
organization. - CORRECT ANSWER✔✔-Business necessity
| | | |
The Four-Fifths Rule or 80 Percent Rule was established: - CORRECT ANSWER✔✔-
| | | | | | | | | | |
As an affirmative action program to avoid adverse impact on any racial, ethnic, or
| | | | | | | | | | | | | |
gender group during employee selection procedures.
| | | | |
The termination of an employee due to inconsistent attendance on Sundays due
| | | | | | | | | | | |
to religious beliefs is an example of: - CORRECT ANSWER✔✔-Discrimination
| | | | | | | | |
Human Resources Managers are responsible for: - CORRECT ANSWER✔✔-
| | | | | | | |
Acquiring a thorough knowledge of employment laws and statutes, Providing
| | | | | | | | | |
employees with a professional managed workplace, Participating in continuing
| | | | | | | | |
education regarding pertinent laws, Retaining legal counsel with employment law
| | | | | | | | | |
expertise
Correct Answers
Which of the following descriptions illustrates a temporary employee? - CORRECT
| | | | | | | | | | |
ANSWER✔✔-Carlton works on long-term assignments and receives his pay from
| | | | | | | | | |
an employment agency. He does not receive a benefits package from his
| | | | | | | | | | | |
employer
Permanent employees are also known as what type of employees? - CORRECT
| | | | | | | | | | | |
ANSWER✔✔-Full-time employees |
What is the difference between performance standards and productivity
| | | | | | | | |
standards? - CORRECT ANSWER✔✔-One measures the quantity of work output
| | | | | | | | | |
while the other measures the quality of work output.
| | | | | | | |
Which of the following is NOT a method of data collection used during job
| | | | | | | | | | | | | |
analysis: - CORRECT ANSWER✔✔-Experiment
| | |
Which of the following does not illustrate a quality criterion for a task of a Hotel
| | | | | | | | | | | | | | | |
Front Desk Representative? - CORRECT ANSWER✔✔-Requests catering for all
| | | | | | | | |
programs as requested | |
To determine staffing patterns, which of the following must a manager be aware
| | | | | | | | | | | | |
of: - CORRECT ANSWER✔✔-Productivity and performance standards
| | | | | |
,What is the primary difference between career ladders and career lattices? -
| | | | | | | | | | | |
CORRECT ANSWER✔✔-The direction of movement between jobs
| | | | | |
Melanie is the Manager at Domino's Pizza on Charles Blvd. She is starting to
| | | | | | | | | | | | | |
determine how many guests are expected to visit the restaurant this upcoming
| | | | | | | | | | | |
weekend during the ECU vs. State home game. Which of the following should she
| | | | | | | | | | | | | |
consider before beginning her calculations? - CORRECT ANSWER✔✔-Business
| | | | | | | |
volume/seasonality
Human resource managers draft job descriptions for review whereas line
| | | | | | | | | |
managers conduct the review and maintain accuracy of those job descriptions. -
| | | | | | | | | | | |
CORRECT ANSWER✔✔-True |
The tendency of employees to work harder when they have knowledge of being
| | | | | | | | | | | | |
observed is known as the Hawthorne Effect. - CORRECT ANSWER✔✔-True
| | | | | | | | |
Once a manager has forecasted sales, he or she can then use the performance
| | | | | | | | | | | | | |
standard to determine the number of employees needed for a particular shift. -
| | | | | | | | | | | | |
CORRECT ANSWER✔✔-False |
The positional analysis questionnaire (PAQ) provides a method for comparing jobs
| | | | | | | | | |
based on their component skills. - CORRECT ANSWER✔✔-False
| | | | | | | |
It is preferable to collect data for job analysis using only one method. - CORRECT
| | | | | | | | | | | | | | |
ANSWER✔✔-False
, Motivational work characteristics include autonomy, skill variety, feedback, task
| | | | | | | | |
significance, and team building. - CORRECT ANSWER✔✔-False
| | | | | |
Job enlargement and job enrichment are similar in that they involve the addition
| | | | | | | | | | | | |
of responsibilities to an employee's current workload. - CORRECT ANSWER✔✔-
| | | | | | | | |
True
The Age Discrimination in Employment Act prohibits the discrimination of people
| | | | | | | | | | |
in which of the following age groups: - CORRECT ANSWER✔✔-40 years of age and
| | | | | | | | | | | | |
|older
is a job-related reason to discriminate for a safe and efficient operation of an
| | | | | | | | | | | | | |
organization. - CORRECT ANSWER✔✔-Business necessity
| | | |
The Four-Fifths Rule or 80 Percent Rule was established: - CORRECT ANSWER✔✔-
| | | | | | | | | | |
As an affirmative action program to avoid adverse impact on any racial, ethnic, or
| | | | | | | | | | | | | |
gender group during employee selection procedures.
| | | | |
The termination of an employee due to inconsistent attendance on Sundays due
| | | | | | | | | | | |
to religious beliefs is an example of: - CORRECT ANSWER✔✔-Discrimination
| | | | | | | | |
Human Resources Managers are responsible for: - CORRECT ANSWER✔✔-
| | | | | | | |
Acquiring a thorough knowledge of employment laws and statutes, Providing
| | | | | | | | | |
employees with a professional managed workplace, Participating in continuing
| | | | | | | | |
education regarding pertinent laws, Retaining legal counsel with employment law
| | | | | | | | | |
expertise
