LEAN SIX SIGMA AND QUALITY
IMPROVEMENT ACTUAL EXAM SCRIPT
2026 FULL QUESTIONS AND CORRECT
ANSWERS GRADED A+
●● Lean Thinking. Answer: Creating customer value by improving flow
and cutting waste.
●● Six Sigma. Answer: Using data to reduce variation and improve
quality.
●● Value. Answer: What the customer is willing to pay for.
●● Waste. Answer: Anything that does not add customer value.
●● Process Flow. Answer: How work moves from start to finish.
●● Toyota Production System (TPS). Answer: Toyota's approach to
reducing waste, building quality, and developing people.
●● Just in Time (JIT). Answer: Getting the right item, at the right time,
in the right amount.
, ●● Jidoka. Answer: Stopping work when a problem is found to prevent
defects.
●● Heijunka. Answer: Leveling work to avoid ups and downs in
workload.
●● Standardization. Answer: Doing work the best known way, the same
way every time.
●● Single Piece Flow. Answer: Moving one item at a time through a
process.
●● Pull Production. Answer: Work starts only when it is needed.
●● Takt Time. Answer: The pace needed to meet customer demand.
●● Continuous Improvement. Answer: Making ongoing small
improvements.
●● Customer. Answer: The person who receives the process output and
defines value.
●● Value Stream. Answer: All steps used to deliver value to the
customer.
IMPROVEMENT ACTUAL EXAM SCRIPT
2026 FULL QUESTIONS AND CORRECT
ANSWERS GRADED A+
●● Lean Thinking. Answer: Creating customer value by improving flow
and cutting waste.
●● Six Sigma. Answer: Using data to reduce variation and improve
quality.
●● Value. Answer: What the customer is willing to pay for.
●● Waste. Answer: Anything that does not add customer value.
●● Process Flow. Answer: How work moves from start to finish.
●● Toyota Production System (TPS). Answer: Toyota's approach to
reducing waste, building quality, and developing people.
●● Just in Time (JIT). Answer: Getting the right item, at the right time,
in the right amount.
, ●● Jidoka. Answer: Stopping work when a problem is found to prevent
defects.
●● Heijunka. Answer: Leveling work to avoid ups and downs in
workload.
●● Standardization. Answer: Doing work the best known way, the same
way every time.
●● Single Piece Flow. Answer: Moving one item at a time through a
process.
●● Pull Production. Answer: Work starts only when it is needed.
●● Takt Time. Answer: The pace needed to meet customer demand.
●● Continuous Improvement. Answer: Making ongoing small
improvements.
●● Customer. Answer: The person who receives the process output and
defines value.
●● Value Stream. Answer: All steps used to deliver value to the
customer.