MGMT FINAL EXAM QUESTIONS AND ANSWERS
The nature of management is to control and dictate others in an organization. - Answers
- False
Recognizing the value of employees involves the organizing role of management. -
Answers - False
Allocating resources across the organization is part of the organizing management
function. - Answers - True
How an organization goes about accomplishing a plan is a key part of the management
function of controlling. - Answers - True
Where the organization wants to be in the future and how to get there defines
controlling - Answers - False
The use of influence to motivate employees to achieve the organization's goals refers to
controlling. - Answers - False
Organizing means defining goals for future organizational performance and deciding on
the tasks and resources needed to attain them. - Answers - False
Controlling involves monitoring employees' activities and taking corrective action as
necessary. - Answers - True
Self-efficacy is an individual's strong belief that he or she can accomplish a specific task
or outcome successfully. - Answers - True
Job satisfaction is work behavior that goes beyond job requirements and contributes as
needed to the organization's success. - Answers - False
The link between satisfaction and performance, according to research, is generally
small and is affected by other factors. - Answers - True
Self-efficacy is a dimension of
a. self-confidence.
b. self-awareness.
c. self-enlightenment.
d. emotional intelligence.
e. the Myers-Briggs scale - Answers - a. self-confidence.
The general assurance in one's own ideas, judgment, and capabilities is referred to as
, a. locus of control.
b. self-confidence.
c. self-efficacy.
d. perceptual selectivity.
e. cognitive dissonance. - Answers - b. self-confidence.
Leadership occurs among people, involves the use of influence, and is used to attain
goals. - Answers - True
Influence means that the relationship among people is passive. - Answers - False
The highest level in a hierarchy of manager capabilities is Level 5 leadership. - Answers
- True
Which of the following is the ability to influence people toward the attainment of
organizational goals?
a. Motivation
b. Leadership
c. Persuasion
d. Commitment
e. Organizational citizenship - Answers - b. Leadership
Employee motivation affects productivity, and part of a manager's job is to channel
motivation toward the accomplishment of organizational goals - Answers - True
Two ways to classify rewards are extrinsic and monetary. - Answers - False
Rewards given by another person are intrinsic rewards - Answers - False
Which of the following is the arousal, direction, and persistence of behavior?
a. Commitment
b. Motivation
c. Satisfaction
d. Rewarding behavior
e. Behavior modification - Answers - b. Motivation
Which of the following, in the communication process, has the responsibility to decode
the symbols and interpret the meaning of the message?
a. Sender
b. Receiver
c. Channel
d. Filter
The nature of management is to control and dictate others in an organization. - Answers
- False
Recognizing the value of employees involves the organizing role of management. -
Answers - False
Allocating resources across the organization is part of the organizing management
function. - Answers - True
How an organization goes about accomplishing a plan is a key part of the management
function of controlling. - Answers - True
Where the organization wants to be in the future and how to get there defines
controlling - Answers - False
The use of influence to motivate employees to achieve the organization's goals refers to
controlling. - Answers - False
Organizing means defining goals for future organizational performance and deciding on
the tasks and resources needed to attain them. - Answers - False
Controlling involves monitoring employees' activities and taking corrective action as
necessary. - Answers - True
Self-efficacy is an individual's strong belief that he or she can accomplish a specific task
or outcome successfully. - Answers - True
Job satisfaction is work behavior that goes beyond job requirements and contributes as
needed to the organization's success. - Answers - False
The link between satisfaction and performance, according to research, is generally
small and is affected by other factors. - Answers - True
Self-efficacy is a dimension of
a. self-confidence.
b. self-awareness.
c. self-enlightenment.
d. emotional intelligence.
e. the Myers-Briggs scale - Answers - a. self-confidence.
The general assurance in one's own ideas, judgment, and capabilities is referred to as
, a. locus of control.
b. self-confidence.
c. self-efficacy.
d. perceptual selectivity.
e. cognitive dissonance. - Answers - b. self-confidence.
Leadership occurs among people, involves the use of influence, and is used to attain
goals. - Answers - True
Influence means that the relationship among people is passive. - Answers - False
The highest level in a hierarchy of manager capabilities is Level 5 leadership. - Answers
- True
Which of the following is the ability to influence people toward the attainment of
organizational goals?
a. Motivation
b. Leadership
c. Persuasion
d. Commitment
e. Organizational citizenship - Answers - b. Leadership
Employee motivation affects productivity, and part of a manager's job is to channel
motivation toward the accomplishment of organizational goals - Answers - True
Two ways to classify rewards are extrinsic and monetary. - Answers - False
Rewards given by another person are intrinsic rewards - Answers - False
Which of the following is the arousal, direction, and persistence of behavior?
a. Commitment
b. Motivation
c. Satisfaction
d. Rewarding behavior
e. Behavior modification - Answers - b. Motivation
Which of the following, in the communication process, has the responsibility to decode
the symbols and interpret the meaning of the message?
a. Sender
b. Receiver
c. Channel
d. Filter
