WGU C201 BUSINESS ACUMEN | 2026 Update |
Comprehensive Review Guide with Questions
and Answers | Question and Answer | A+
Verified
• What is Management? -✓✓Management is the process of achieving Organizational
objectives through people and other resources. The Manager's job is to combine
Human and Technical resources in the best way possible to achieve the company's
goals.
• How do the jobs of top managers, middle managers, and supervisory managers differ?
-✓✓Top managers design long term plans, set a direction for their organization and
inspire all employees to achieve the company's vision. Middle managers focus on the
specific mission and operations, products, or customers. They develop procedures to
implement the company's strategic plans. Supervisory interact directly with non-
management employees, who produce and sell the companies goods and services.
They are responsible for implementing the plans developed by middle managers and
motivating workers to accomplish daily, weekly, and monthly goals.
• What is the relationship between the managers planning and controlling functions? -
✓✓Controlling assess the success of the planning function. Controlling also produces
feedback for the next round of planning.
• What is meant by a vision for the company? -✓✓A vision serves as a target for the
company's actions, helping direct the company towards opportunities and differentiating
it from its competitors.
• Why is it important for a top executive to set high ethical standards? -✓✓High ethical
standards often result in a stable workforce, job satisfaction, and customer loyalty.
• Outline the planning process. -✓✓Some plans are very broad and long range, focusing
on key organizational objectives; others are more detailed and specify how particular
objectives will be achieved. From the mission statement to objectives to specific plans,
each phase must fit into comprehensive planning framework.
• Describe the purpose of tactical planning. -✓✓The purpose of tactical planning is to
determine which short-term activities should be implemented to accomplish the
companies overall strategy.
• Compare the kinds of plans made by top managers and middle managers. -✓✓Top
managers focus on long-range, strategic plans. In contrast, middle-level managers
focus on short term tactical planning.
, • What is the purpose of a mission statement? -✓✓A mission statement is a companies
written explanation of its purpose, the reason it exists, the customers it will serve, and
how it is different from its competitors. A mission statement guides the actions of its
company, managers, and employees.
• Which of a company's characteristics does a SWOT analysis compare? -✓✓Strength,
Weaknesses, Opportunities and Threats Compared to its competitors.
• How do managers use objectives? -✓✓Objectives set guideposts by which managers
define the organizations desired performance in such areas as new product
development, sales, customer service, and employee satisfaction.
• Distinguish between programmed and nonprogrammed decisions. -✓✓Programmed
decisions are like ordering office supplies, simple and happen frequently- they are
streamlined. Non-programmed are like entering a new market or launching a new
product- they require more individual evaluation.
• What are they steps in the decision-making process? -✓✓Recognition of problem or
opportunity, development of alternatives, evaluation of alternatives, selection and
implementation of chosen alternative, and follow up to determine the effectiveness of
the decision.
• How is leadership defined? -✓✓Leadership means directing or inspiring people to
attain certain organizational goals. Effective leaders share several traits, such as
empathy, self-awareness, and objectivity. Leaders also use the power of their job,
expertise, and experience to influence people.
• Identify the styles of leadership as they appear along a continuum of greater or lesser
employee participation. -✓✓One end of the continuum Autocratic leaders makes
decisions without consulting the employees. In the middle democratic leaders ask for
suggestions and want participation. At the end is free-rein which leaders leave most of
the decisions to the employees.
• What is the relationship between leadership style and corporate culture? -✓✓The best
leadership style to adopt often depends on the organizations corporate culture and its
system of principals, beliefs, and values. Managerial philosophies, communications,
networks, and workplace environment, and practices all influence culture.
• How do managers reinforce corporate culture? -✓✓Managers use symbols, rituals,
ceremonies, and stories to reinforce corporate culture.
• What is the purpose of an organizational chart? -✓✓A visual representation of a
company's structure that illustrates the job positions and functions.
Comprehensive Review Guide with Questions
and Answers | Question and Answer | A+
Verified
• What is Management? -✓✓Management is the process of achieving Organizational
objectives through people and other resources. The Manager's job is to combine
Human and Technical resources in the best way possible to achieve the company's
goals.
• How do the jobs of top managers, middle managers, and supervisory managers differ?
-✓✓Top managers design long term plans, set a direction for their organization and
inspire all employees to achieve the company's vision. Middle managers focus on the
specific mission and operations, products, or customers. They develop procedures to
implement the company's strategic plans. Supervisory interact directly with non-
management employees, who produce and sell the companies goods and services.
They are responsible for implementing the plans developed by middle managers and
motivating workers to accomplish daily, weekly, and monthly goals.
• What is the relationship between the managers planning and controlling functions? -
✓✓Controlling assess the success of the planning function. Controlling also produces
feedback for the next round of planning.
• What is meant by a vision for the company? -✓✓A vision serves as a target for the
company's actions, helping direct the company towards opportunities and differentiating
it from its competitors.
• Why is it important for a top executive to set high ethical standards? -✓✓High ethical
standards often result in a stable workforce, job satisfaction, and customer loyalty.
• Outline the planning process. -✓✓Some plans are very broad and long range, focusing
on key organizational objectives; others are more detailed and specify how particular
objectives will be achieved. From the mission statement to objectives to specific plans,
each phase must fit into comprehensive planning framework.
• Describe the purpose of tactical planning. -✓✓The purpose of tactical planning is to
determine which short-term activities should be implemented to accomplish the
companies overall strategy.
• Compare the kinds of plans made by top managers and middle managers. -✓✓Top
managers focus on long-range, strategic plans. In contrast, middle-level managers
focus on short term tactical planning.
, • What is the purpose of a mission statement? -✓✓A mission statement is a companies
written explanation of its purpose, the reason it exists, the customers it will serve, and
how it is different from its competitors. A mission statement guides the actions of its
company, managers, and employees.
• Which of a company's characteristics does a SWOT analysis compare? -✓✓Strength,
Weaknesses, Opportunities and Threats Compared to its competitors.
• How do managers use objectives? -✓✓Objectives set guideposts by which managers
define the organizations desired performance in such areas as new product
development, sales, customer service, and employee satisfaction.
• Distinguish between programmed and nonprogrammed decisions. -✓✓Programmed
decisions are like ordering office supplies, simple and happen frequently- they are
streamlined. Non-programmed are like entering a new market or launching a new
product- they require more individual evaluation.
• What are they steps in the decision-making process? -✓✓Recognition of problem or
opportunity, development of alternatives, evaluation of alternatives, selection and
implementation of chosen alternative, and follow up to determine the effectiveness of
the decision.
• How is leadership defined? -✓✓Leadership means directing or inspiring people to
attain certain organizational goals. Effective leaders share several traits, such as
empathy, self-awareness, and objectivity. Leaders also use the power of their job,
expertise, and experience to influence people.
• Identify the styles of leadership as they appear along a continuum of greater or lesser
employee participation. -✓✓One end of the continuum Autocratic leaders makes
decisions without consulting the employees. In the middle democratic leaders ask for
suggestions and want participation. At the end is free-rein which leaders leave most of
the decisions to the employees.
• What is the relationship between leadership style and corporate culture? -✓✓The best
leadership style to adopt often depends on the organizations corporate culture and its
system of principals, beliefs, and values. Managerial philosophies, communications,
networks, and workplace environment, and practices all influence culture.
• How do managers reinforce corporate culture? -✓✓Managers use symbols, rituals,
ceremonies, and stories to reinforce corporate culture.
• What is the purpose of an organizational chart? -✓✓A visual representation of a
company's structure that illustrates the job positions and functions.
