SOLUTION MANUAL for Systems Analysis and Design
10th Edition by Kendall Kenneth and Kendall Julie,
All Chapters 1 - 16
,TABLE OF CONTENTS z z
I. Systems Analysis Fundamentals
z z z
1. Systems, Roles, and Development Methodologies
z z z z
2. Understanding and Modeling Organization Systems
z z z z
3. Project Managementz
II. Information Requirements Analysis
z z z
4. Information Gathering: Interactive Methods
z z z
5. Information Gathering: Unobtrusive Methods
z z z
6. Agile Modeling, Prototyping, and Scrum
z z z z
III. The Analysis Process
z z z
7. Using Data Flow Diagrams
z z z
8. Analyzing Systems Using Data Dictionaries
z z z z
9. Process Specifications and Structured Decisions
z z z z
10. Object-Oriented Systems Analysis and Design Using UML z z z z z z
IV. The Essentials of Design
z z z z
11. Designing Effective Output
z z
12. Designing Effective Inputz z
13. Designing Databases z
14. Human-Computer Interaction and UX Design z z z z
V. Quality Assurance and Implementation
z z z z
15. Designing Accurate Data Entry Procedures
z z z z
16. Quality Assurance and Implementation
z z z
,Chapter 2 z
Understanding and Modeling Organizational Systems
z z z z
Key Points and Objectives
z z z
1. Organizations zare zcomplex zsystems zcomposed zof zinterrelated zand zinterdependent zsubsystems.
2. System zand zsubsystem zboundaries zand zenvironments zhave zan zimpact zon zinformation zsystem zanalysis zandzdesign.
3. Systems zare zdescribed zas zeither zopen, zwith zfree zflowing zinformation, zor zclosed zwith zrestricted zaccess zto
zinformation.
4. A zvirtual zorganization zis zone zthat zhas zparts zof zthe zorganization zin zdifferent zphysical zlocations. zThey zusezcomputer
znetworks zand zcommunications ztechnology zto zwork zon zprojects. zAdvantages zof za zvirtual zorganization zare:
A. Reduced zcosts zof zphysical zfacilities
B. More zrapid zresponse zto zcustomer zneeds
C. Flexibility zfor zemployees zto zcare zfor zchildren zor zaging zparents
5. Enterprise zsystems zor zEnterprise zResource zPlanning z(ERP) zdescribes zan zintegrated zorganizational zinformation
zsystem. zThe zsoftware zhelps zthe zflow zof zinformation zbetween zthe zfunctional zareas zwithin zthezorganization.
6. ERP zcan zaffect zevery zaspect zof zthe zorganization, zsuch zas:
A. Design zof zemployees’ zwork
B. Skills zrequired zfor zjob zcompetency
C. Strategic zpositioning zof zthe zcompany
7. Many zissues zmust zbe zovercome zfor zthe zERP zinstallation zis zto zbe zdeclared za zsuccess:
A. User zacceptance
B. Integration zwith zlegacy zsystems zand zthe zsupply zchain
C. Upgrading zfunctionality z(and zcomplexity) zof zERP zmodules
D. Reorganizing zwork zlife zof zusers zand zdecision zmakers
E. Expanded zreach zacross zseveral zorganizations
F. Strategic zrepositioning zof zthe zcompany
8. A zcontext-level zdata zflow zdiagram zis zan zimportant ztool zfor zshowing zdata zused zand zinformation zproduced zby zazsystem. zIt
zprovides zan zoverview zof zthe zsetting zor zenvironment zthe zsystem zexists zwithin—which zentities zsupply zand zreceive
zdata/information.
9. The zcontext-level zdata zflow zdiagram zis zone zway zto zshow zscope, zor zwhat zis zto zbe zincluded zin zthe zsystem. zThezproject
zhas za zbudget zthat zhelps zto zdefine zscope.
, 10. Entity-relationship zdiagrams zhelp zthe zanalyst zunderstand zthe zorganizational zsystem zand zthe zdata zstored zby zthe
zorganization.
11. There zare zthree ztypes zof zentities:
A. Fundamental zentity, zdescribing za zperson, zplace, zor zthing.
B. Associative zentity z(also zcalled za zgerund, zjunction, zintersection, zor zconcatenated zentity), zjoining ztwozentities.
zIt zcan zonly zexist zbetween ztwo zentities.
C. Attributive zentity, zto zdescribe zattributes zand zrepeating zgroups.
12. Relationships zare zshown zwith za zzero zor zcircle zrepresenting znone, za zvertical zline zrepresenting zone, zor zcrow’szfoot
zrepresenting zmany zand zcan zbe:
A. One zto zone
B. One zto zmany
C. Many zto zmany
13. A zuse zcase zdiagram zreflects zthe zview zof zthe zsystem zfrom zthe zperspective zof za zuser zoutside zof zthe zsystem.
14. A zuse zcase zmodel zpartitions zthe zway zthe zsystem zworks zinto zbehaviors, zservices, zand zresponses zthat zarezsignificant
zto zthe zusers zof zthe zsystem.
15. A zuse zcase zdiagram zhas zsymbols zfor:
A. An zactor, zthe zrole zof za zuser zof zthe zsystem
B. The zuse zcase zrepresenting za zsequence zof ztransactions zin za zsystem
16. There zare ztwo zkinds zof zuse zcases:
A. Primary, zthe zstandard zflow zof zevents zwithin za zsystem zthat zdescribe za zstandard zsystem zbehavior
B. Use zcase zscenarios zthat zdescribe zvariations zof zthe zprimary zuse zcase
17. There zare zfour zactive zbehavioral zrelationships:
A. Communicates—used z to z connect z an z actor z to z a z use z case.
B. Includes—describes zthe zsituation zwhere za z use zcase zcontains z a zbehavior zthat z is zcommon ztozmore zthan zone
zuse zcase.
C. Extends—describes zthe zsituation z where z one zuse zcase z possesses zthe z behavior z that z allowszthe znew zuse zcase
zto zhandle za z variation zor zexception.
D. Generalizes—implies zthat z one zthing z is zmore ztypical zthan zthe zother zthing.
10th Edition by Kendall Kenneth and Kendall Julie,
All Chapters 1 - 16
,TABLE OF CONTENTS z z
I. Systems Analysis Fundamentals
z z z
1. Systems, Roles, and Development Methodologies
z z z z
2. Understanding and Modeling Organization Systems
z z z z
3. Project Managementz
II. Information Requirements Analysis
z z z
4. Information Gathering: Interactive Methods
z z z
5. Information Gathering: Unobtrusive Methods
z z z
6. Agile Modeling, Prototyping, and Scrum
z z z z
III. The Analysis Process
z z z
7. Using Data Flow Diagrams
z z z
8. Analyzing Systems Using Data Dictionaries
z z z z
9. Process Specifications and Structured Decisions
z z z z
10. Object-Oriented Systems Analysis and Design Using UML z z z z z z
IV. The Essentials of Design
z z z z
11. Designing Effective Output
z z
12. Designing Effective Inputz z
13. Designing Databases z
14. Human-Computer Interaction and UX Design z z z z
V. Quality Assurance and Implementation
z z z z
15. Designing Accurate Data Entry Procedures
z z z z
16. Quality Assurance and Implementation
z z z
,Chapter 2 z
Understanding and Modeling Organizational Systems
z z z z
Key Points and Objectives
z z z
1. Organizations zare zcomplex zsystems zcomposed zof zinterrelated zand zinterdependent zsubsystems.
2. System zand zsubsystem zboundaries zand zenvironments zhave zan zimpact zon zinformation zsystem zanalysis zandzdesign.
3. Systems zare zdescribed zas zeither zopen, zwith zfree zflowing zinformation, zor zclosed zwith zrestricted zaccess zto
zinformation.
4. A zvirtual zorganization zis zone zthat zhas zparts zof zthe zorganization zin zdifferent zphysical zlocations. zThey zusezcomputer
znetworks zand zcommunications ztechnology zto zwork zon zprojects. zAdvantages zof za zvirtual zorganization zare:
A. Reduced zcosts zof zphysical zfacilities
B. More zrapid zresponse zto zcustomer zneeds
C. Flexibility zfor zemployees zto zcare zfor zchildren zor zaging zparents
5. Enterprise zsystems zor zEnterprise zResource zPlanning z(ERP) zdescribes zan zintegrated zorganizational zinformation
zsystem. zThe zsoftware zhelps zthe zflow zof zinformation zbetween zthe zfunctional zareas zwithin zthezorganization.
6. ERP zcan zaffect zevery zaspect zof zthe zorganization, zsuch zas:
A. Design zof zemployees’ zwork
B. Skills zrequired zfor zjob zcompetency
C. Strategic zpositioning zof zthe zcompany
7. Many zissues zmust zbe zovercome zfor zthe zERP zinstallation zis zto zbe zdeclared za zsuccess:
A. User zacceptance
B. Integration zwith zlegacy zsystems zand zthe zsupply zchain
C. Upgrading zfunctionality z(and zcomplexity) zof zERP zmodules
D. Reorganizing zwork zlife zof zusers zand zdecision zmakers
E. Expanded zreach zacross zseveral zorganizations
F. Strategic zrepositioning zof zthe zcompany
8. A zcontext-level zdata zflow zdiagram zis zan zimportant ztool zfor zshowing zdata zused zand zinformation zproduced zby zazsystem. zIt
zprovides zan zoverview zof zthe zsetting zor zenvironment zthe zsystem zexists zwithin—which zentities zsupply zand zreceive
zdata/information.
9. The zcontext-level zdata zflow zdiagram zis zone zway zto zshow zscope, zor zwhat zis zto zbe zincluded zin zthe zsystem. zThezproject
zhas za zbudget zthat zhelps zto zdefine zscope.
, 10. Entity-relationship zdiagrams zhelp zthe zanalyst zunderstand zthe zorganizational zsystem zand zthe zdata zstored zby zthe
zorganization.
11. There zare zthree ztypes zof zentities:
A. Fundamental zentity, zdescribing za zperson, zplace, zor zthing.
B. Associative zentity z(also zcalled za zgerund, zjunction, zintersection, zor zconcatenated zentity), zjoining ztwozentities.
zIt zcan zonly zexist zbetween ztwo zentities.
C. Attributive zentity, zto zdescribe zattributes zand zrepeating zgroups.
12. Relationships zare zshown zwith za zzero zor zcircle zrepresenting znone, za zvertical zline zrepresenting zone, zor zcrow’szfoot
zrepresenting zmany zand zcan zbe:
A. One zto zone
B. One zto zmany
C. Many zto zmany
13. A zuse zcase zdiagram zreflects zthe zview zof zthe zsystem zfrom zthe zperspective zof za zuser zoutside zof zthe zsystem.
14. A zuse zcase zmodel zpartitions zthe zway zthe zsystem zworks zinto zbehaviors, zservices, zand zresponses zthat zarezsignificant
zto zthe zusers zof zthe zsystem.
15. A zuse zcase zdiagram zhas zsymbols zfor:
A. An zactor, zthe zrole zof za zuser zof zthe zsystem
B. The zuse zcase zrepresenting za zsequence zof ztransactions zin za zsystem
16. There zare ztwo zkinds zof zuse zcases:
A. Primary, zthe zstandard zflow zof zevents zwithin za zsystem zthat zdescribe za zstandard zsystem zbehavior
B. Use zcase zscenarios zthat zdescribe zvariations zof zthe zprimary zuse zcase
17. There zare zfour zactive zbehavioral zrelationships:
A. Communicates—used z to z connect z an z actor z to z a z use z case.
B. Includes—describes zthe zsituation zwhere za z use zcase zcontains z a zbehavior zthat z is zcommon ztozmore zthan zone
zuse zcase.
C. Extends—describes zthe zsituation z where z one zuse zcase z possesses zthe z behavior z that z allowszthe znew zuse zcase
zto zhandle za z variation zor zexception.
D. Generalizes—implies zthat z one zthing z is zmore ztypical zthan zthe zother zthing.
