Study Questions with Verified
Answers | Latest Edition
1. Evidence base knowledge and the nature of organizations - ANSWER What
doe OB use to choose the best course of action?
2. Selection Process - ANSWER How do organizations achieve fit?
3. Abstract ideas of what good or bad is, guide thinking and behavior -
ANSWER Values
4. Parents, childhood experiences, religion / spiritual beliefs, culture / age -
ANSWER Where do values come from?
5. Lower employee turnover
Saving on resources and training
Higher employee retention
Higher employee engagement
Increased customer satisfaction - ANSWER What are the benefits of aligning
values in organizational culture?
6. Counterproductive work behavior - ANSWER harms other employees and
the organization as a whole
,7. High turnover
Poor Work performance - ANSWER What is counterproductive work behavior
associated with?
8. Psychological contracts - ANSWER represent an individual's perception
about the reciprocal exchange between themselves and another party
9. Behavioral and mental traits + genetics - ANSWER What is personality
derived from?
10.6 virtues, 24 positive character strengths - ANSWER What did the VIA
character survey measure?
11.Openness to experiences
Emotional stability
Conscientiousness
Agreeableness
Extroversion - ANSWER What does the big 5 model of personality test assess?
12.4 - ANSWER How many categories are in the MBTI test?
13.Smart Goals - ANSWER Specific, Measurable, Attainable, Realistic,
Timely
14.Identifies right, wrong, and many shades in between - ANSWER How do
ethics guide our behavior?
,15.Damages relationships and trust
Difficulty to influence and do business - ANSWER How do ethics affect
business?
16.divergent and convergent thinking - ANSWER What does the USC-CT
framework involve?
17.Divergent thinking - ANSWER Involves generating as many ideas possible:
uncovering a wide range of problems and solutions
18.convergent thinking - ANSWER Narrows the available problem solutions to
determine the single best solution
19.First step of the USC-CT process (U) - ANSWER Uncover the various
potential problems. challenges, opportunities
20.S - ANSWER Select the most critical problems, challenges, and or
opportunities. Prioritize
21.C - ANSWER Create a multitude of potential solutions
22.Second C - ANSWER Choose the solutions that have the most potential to
be the the most efffective
23.T - ANSWER Translate your solutions into an effective implementation
plan
24.extrinsic and intrinsic - ANSWER Two types of motivation
, 25.Extrinsic motivation - ANSWER For an outside reward
26.Intrinsic motivation - ANSWER Doing it for the sake of feeling satisfied,
positive feelings
27.Content, Process - ANSWER Categories of theories of motivation
28.Content theories of Motivation - ANSWER based on the ideas that NEEDS
influence motivation
29.Strength - ANSWER capacity for feeling, thinking, and behaving in a way
that allows optimal functioning in the pursuit of valued outcomes
30.Attitudes - ANSWER feelings or opinions about people, places, objects, etc.
31.Guide our intent or behavior towards people, places, things, etc - ANSWER
What do attitudes do?
32.Attitudes are difficult to change, but are more fluid than values - ANSWER
Difference between attitudes and values?
33.Cognitive Dissonance - ANSWER Psychological discomfort a person holds
when experiencing two or more conflicting cognitions (inconsistent
thoughts, beliefs, attitudes)
34.Affective
Cognitive